Director, Technical Support Jobs in Chicago, IL

Lead the charge in product development by collaborating with teams, defining features, and enhancing user experiences. Drive Agile processes and communicate effectively to ensure timely delivery of hi...

Lead the charge in scaling a world-class global customer support organization while standardizing operations and optimizing customer experience across diverse product lines for enterprise and SMB clie...

Join a global team leading a multi-tier support organization, driving efficiency and excellence in customer experience across Enterprise and SMB segments in a dynamic SaaS environment. Shape support s...

Elevate patient support services by leading teams to provide exemplary care, driving operational efficiency and performance metrics while fostering a culture of continuous improvement and collaboratio...

Unlock potential by leading a dynamic team to innovate PBM pricing models, ensuring exceptional growth and market relevance through robust strategies and cross-functional collaboration to meet diverse...

Transform your career by leading the design and governance of physical security systems. Collaborate with stakeholders to optimize technology lifecycles, implement standards, and drive operational eff...

Lead the charge in transforming Data Center solutions by analyzing trends, customer needs, and competitive landscapes to develop a strategic product portfolio that drives innovation and optimization...

Unlock potential by leading total productive maintenance strategies to enhance equipment reliability and operational performance across a global manufacturing network, fostering a culture of excellenc...

Lead the charge in driving customer success through proactive governance, relationship management, and contract oversight, while collaborating across teams to ensure seamless service delivery and alig...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Champion customer success by leading a team in resolving complex support issues and managing escalations across multiple SaaS products, while driving performance and operational excellence...

Optimize your career by leading global supply chain planning initiatives. Drive strategic vision, enhance capabilities, and foster collaboration across divisions to ensure performance excellence and a...

Unlock potential by leading AI-driven transformations across software engineering and product delivery in private equity portfolio companies, driving tangible financial outcomes and enhancing operatio...

Advance your career by leading mechanical simulations for ASIC projects, ensuring reliability for high-performance systems. Collaborate across global teams to shape design methodologies and drive inno...

Shape impactful finance technology product strategies, overseeing ERP and billing platforms. Collaborate cross-functionally to enhance revenue recognition and streamline monetization processes for imp...

Lead the charge in AI adoption across product development, driving scalable, responsible initiatives that enhance workflows and align with enterprise goals, while guiding teams in harnessing AI for me...

Transform client relationships by driving satisfaction, profitability, and growth through effective leadership, proactive engagement, and operational excellence while navigating complex challenges in...

Unlock potential by leading global strategies in Data Network, Voice Network, and Network Security, ensuring secure and scalable services that drive innovation and business growth. Collaborate with ex...

Take ownership of financial system enhancements by leading O2C strategies, collaborating across teams to align with standards, and delivering solutions that improve compliance and operational efficien...

Transform enterprise storytelling by bridging AI technology and media. Partner with Product and Engineering to craft relatable narratives, ensuring alignment with business objectives and driving impac...

Build your career with a dynamic team dedicated to optimizing publisher integrations within AdTech. Collaborate with technical teams and clients to enhance ad performance and troubleshoot implementati...

Champion program execution for SCM by leading ERP integration in a complex supply chain landscape. Build and guide the execution team, manage contract performance, and ensure successful alignment with...

Advance the visual identity of a leading independent media brand through innovative storytelling and design. Collaborate with a talented team to create impactful covers and exceptional editorial exper...

Lead and coordinate cross-functional service projects, ensuring alignment with business goals, timelines, and budgets. Utilize your expertise in project management and engineering to drive collaborati...

Drive regional Field IT Support services, ensuring seamless operations across multiple business units. Provide leadership in project management, asset management, and IT compliance while enhancing tec...