Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$80K - $95K *

Lead the charge in optimizing operations across multiple urgent care practices, ensuring efficient, patient-centered care while driving quality initiatives, enhancing provider productivity, and achiev...

Today

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$120K - $145K *

Lead the charge in enhancing operational efficiency by managing project planning, cross-functional collaboration, and field enablement tools to support Commercial and Medical Affairs teams while ensur...

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$88K - $105K *

Lead daily operations in production and maintenance, ensuring efficiency, safety, and compliance with regulations while fostering a culture of continuous improvement and teamwork...

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$193K - $289K *

Join a dynamic team as you lead strategic operations and integration efforts, driving project execution and fostering collaboration across diverse teams to achieve organizational goals in a complex en...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$193K - $289K *

Drive strategic initiatives and operational excellence as you lead complex programs, ensuring alignment with organizational goals while fostering collaboration across teams and stakeholders in a dynam...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$193K - $289K *

Join a team that's shaping the future of aerospace by leading complex programs and driving strategic initiatives. This role requires collaboration across functions to ensure successful execution and a...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$113K - $170K *

Drive success at the forefront of M&A Transaction Advisory, leading client engagements, managing teams, and delivering insightful financial analysis while leveraging advanced technologies to enhance p...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Elevate customer service excellence by leading operations and strategy. Drive cross-functional collaboration to enhance order fulfillment and customer satisfaction while ensuring operational efficienc...

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$105K - $139K *

Champion the optimization and management of our revenue technology stack, collaborating with cross-functional teams to enhance user experience and streamline operations. Drive strategic initiatives an...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $150K *

Lead the charge in optimizing market operations by managing a team of analysts, ensuring seamless onboarding, and enhancing processes to support a growing fleet of battery storage across multiple ISO...

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $115K *

Advance project success by leading internal teams and vendor partners to deliver high-quality support for complex economic projects, ensuring client satisfaction through effective communication and ex...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$102K - $110K *

Tackle client operations for global entertainment sales, ensuring timely delivery of content and materials. Lead a team, manage client relationships, and collaborate across departments to uphold best...

4 days ago

  •   5 - 7 years exp.  •   Media

$115K - $150K *

Join us in overseeing dynamic operations across multiple high-volume lounges, driving excellence in hospitality and food services while mentoring teams and enhancing client relationships for optimal g...

4 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $150K *

Lead the charge in optimizing sales operations by providing strategic insights and actionable data. Collaborate cross-functionally to enhance go-to-market productivity and drive efficiency in sales pr...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $105K *

Transform event operations by leading teams, enhancing client experiences, and ensuring seamless execution of major events. Drive operational excellence and foster a culture of continuous improvement...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$75K - $95K *

Drive operational excellence by leading service teams, optimizing performance, and ensuring high-quality execution in a fast-paced environment. Collaborate cross-functionally to enhance customer satis...

2 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $95K *

Elevate your career by overseeing manufacturing operations, ensuring safety, driving performance through KPIs, and fostering collaboration across departments to enhance efficiency and team development...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$88K - $110K *

Oversee and manage diverse contracted services, ensuring operational excellence and client satisfaction while leading a team in a dynamic, high-traffic environment. Drive financial performance and mai...

3 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$105K - $135K *

Lead operational excellence by enhancing processes, ensuring alignment between customer commitments and internal tracking, and collaborating with cross-functional teams to drive efficiency and accurac...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$104K - $130K *

Drive operational excellence in global GTM processes, ensuring timely product launches through effective calendar management, cross-functional collaboration, and data governance. Lead initiatives to s...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$130K - $157K *

Take ownership of product strategy and lifecycle management for innovative power generation solutions. Collaborate cross-functionally to drive market success through data-driven insights, customer fee...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$190K - $230K *

Transform internal operations by leading contract management, supporting field staff, and enhancing client relations. Drive efficiency and compliance while fostering a collaborative environment within...

Yesterday

  •   8 - 10 years exp.  •   Technical Services

$88K - $105K *

Advance operational excellence by leading diverse teams in the Southeast, ensuring high-quality painting and finishes across multiple projects while fostering collaboration and accountability...

Today

  •   8 - 10 years exp.  •   Real Estate & Construction

$140K *

Lead operational excellence across Independent Living communities, ensuring continuity during transitions. Drive financial performance, enhance resident satisfaction, and support community teams while...

Philadelphia, PARemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $119K *

Optimize sales operations by driving CRM efficiency, managing data integrity, and implementing scalable workflows. Collaborate with revenue teams to enhance commission processes and improve reporting...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.