Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$121K - $164K *

Elevate your career by leading operational excellence and team development in a dynamic environment. Drive quality initiatives, optimize processes, and foster positive employee relations while achievi...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Take ownership of operational excellence by managing a diverse team overseeing 1.8 million square feet of facilities. Drive high performance, ensure effective communication, and foster collaborative r...

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$100K - $120K *

Transform operations by overseeing systems, compliance, and people management in a dynamic, international environment. Drive efficiency and sustainability while supporting a mission-driven team dedica...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$95K *

Drive operational excellence by managing resources, optimizing processes, and ensuring compliance. Collaborate with management to enhance profitability and lead a motivated team to achieve strategic g...

Reposted today

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Join a team that's driving operational excellence in a fast-paced fulfillment center. Lead daily operations, enhance productivity, and foster talent development while ensuring customer satisfaction an...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Elevate operational excellence by leading community management and compliance initiatives. Collaborate with teams to streamline processes, enhance staff development, and ensure financial oversight, al...

Calgary, ABIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$85K - $100K *

Advance your career by leading a diverse team to optimize warehouse operations, enhance productivity, and ensure compliance with safety regulations. Drive continuous improvement and foster a culture o...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$85K - $100K *

Unlock potential by leading a diverse team to optimize warehouse operations, enhance productivity, and ensure compliance with safety regulations while fostering a culture of collaboration and continuo...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$85K - $100K *

Empower a diverse team as you optimize warehouse operations, ensuring efficiency and safety. Lead initiatives that enhance productivity and foster a culture of collaboration, driving success in a dyna...

2 days ago

  •   Less than 5 years exp.  •   Transportation

$85K - $100K *

Empower a diverse team to optimize warehouse operations, enhance productivity, and ensure safety compliance. Drive continuous improvement and foster collaboration to exceed customer expectations in a...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$85K - $100K *

Drive operational excellence by leading a diverse team, optimizing workflows, and enhancing productivity in a dynamic warehouse environment. Your leadership will shape a culture of safety and collabor...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$85K - $100K *

Drive operational excellence by leading a diverse team, optimizing workflows, and ensuring compliance. Your leadership will enhance productivity and foster a culture of safety and collaboration, makin...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$85K - $100K *

Drive operational excellence by leading a diverse team, optimizing workflows, and fostering a culture of safety and collaboration to achieve key performance indicators and enhance productivity...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$88K - $105K *

Lead operational excellence by optimizing warehouse procedures, ensuring safety, and enhancing customer satisfaction. Manage budgets, KPIs, and team performance to drive productivity and foster a stro...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$141K - $211K *

Elevate operational excellence in a high-speed food manufacturing facility, driving safety, quality, and efficiency while leading cross-functional teams and ensuring compliance with regulatory standar...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$99K - $149K *

Join a team that's dedicated to optimizing operations and driving efficiency. As a Senior Operations Manager, you'll lead strategic initiatives, manage personnel, and foster a positive work culture to...

2 days ago

  •   5 - 7 years exp.  •   Transportation

$95K - $115K *

Transform your career by leading operational excellence and driving continuous improvement initiatives. Collaborate with cross-functional teams to enhance productivity and ensure compliance across div...

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $160K *

Champion the evolution of our GTM tech stack, driving impactful systems and processes across Sales, Marketing, and Customer Success. Own platform architecture and lead strategic tool evaluations to en...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$104K - $145K *

Lead the charge in developing a robust quality control program, managing a team to enhance operational processes, mitigate risks, and ensure compliance across lending operations while leveraging autom...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$87K - $122K *

Lead and oversee all aspects of supply chain operations, ensuring performance, safety, and profitability across multiple sites while driving continuous improvement and managing P&L effectively...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$89K - $118K *

Inspire operational excellence by managing staff, enhancing productivity, and ensuring customer satisfaction. Drive continuous improvement strategies while fostering a positive work environment to ach...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$115K - $130K *

Oversee sales operations, driving demand planning and portfolio management. Collaborate cross-functionally to enhance forecast accuracy and support strategic decision-making, ensuring sustained growth...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$81K - $83K *

Champion a high-performing team to deliver exceptional guest experiences while driving operational excellence and revenue growth. Engage with partners and stakeholders to enhance performance and uphol...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $95K *

Join us to oversee daily operations at a premier outdoor venue, ensuring exceptional guest experiences. Collaborate with senior management on strategic planning, budgeting, and staff coordination to e...

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$120K - $170K *

Join us to oversee the legal operations and support the corporate legal needs, ensuring efficient management of documents, contracts, and communications with internal teams and external counsel while...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.