Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$120K - $150K *

Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$157K - $213K *

Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $225K *

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$117K - $160K *

Lead the charge in enterprise growth and institutional partnerships within North America Higher Education, developing strategic engagement initiatives that enhance market presence and drive revenue ac...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$150K - $200K *

Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$120K - $150K *

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$180K - $210K *

Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $180K *

Elevate client relationships in the Life & Annuities sector by leveraging AI and data solutions to drive growth, value, and satisfaction. Partner to deliver strategic insights and innovative solutions...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$138K - $247K *

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $180K *

Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$135K - $398K *

Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$185K - $215K *

Unlock potential by leading data strategy for product development and customer experience. Oversee a talented team, ensuring data integrity and driving strategic insights across functions to bolster d...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $180K *

Lead the charge in driving account growth and AI transformation by engaging CXOs, achieving double-digit growth, and expanding service offerings while fostering strong relationships across key account...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$126K - $234K *

Innovate strategic communications for Customer Engagement teams, translating leadership insights into impactful messaging. Lead integrated plans, support change initiatives, and cultivate engagement a...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$190K - $230K *

Advance your career by leading customer engagement and delivery processes, ensuring quality assurance across all program tasks while nurturing relationships with stakeholders to drive success and comp...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$146K - $244K *

Champion transformative executive and internal communications strategies that shape leadership narratives and enhance employee engagement across diverse channels for maximum alignment and trust within...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$137K - $182K *

Pioneer impactful customer experiences by leading CX platforms and data strategy, ensuring seamless integration of analytics and customer insights to empower decision-making across the organization. D...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$96K - $137K *

Explore a leadership role where you'll manage high-value client portfolios, drive growth, and deliver integrated solutions. Collaborate across teams to achieve both client success and internal excelle...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$220K - $240K *

Drive data-inspired insights to enhance product strategy and customer experiences. Lead a cross-functional team, influencing business decisions through analytics while fostering a culture of innovatio...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $130K *

Accelerate customer engagement and retention through strategic marketing initiatives. Lead a team focused on optimizing lifecycle performance, driving product adoption, and fostering growth across div...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$209K - $244K *

Optimize product vision and strategy for billing systems, leading Agile teams to deliver innovative payment solutions. Collaborate with IT and Finance to ensure scalable, secure operations while drivi...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $121K *

Transform customer success strategies by engaging with US clients to drive value realization and achieve mutual goals, enhancing retention and growth within a diverse portfolio while collaborating wit...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Lead the charge in developing innovative integrated marketing strategies that align business growth with account-based marketing efforts. Partner across teams to execute data-driven campaigns that dri...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.