Director, Customer Success Jobs in Toronto, ON

Manage a dynamic Customer Support team, driving service quality and operational efficiency. Oversee daily operations, enhance performance metrics, and implement automation to elevate customer satisfac...

Shape the future of customer engagement by leading our Lifecycle Marketing team, driving strategy and execution from activation to renewal, ensuring a seamless journey and maximizing customer success...

Lead the delivery of ServiceNow managed services, fostering client relationships and driving team performance. Collaborate with executives to enhance service quality and innovate solutions, while mana...

Unlock the potential of cloud migrations as you lead strategic engagements, bridging legacy and modern architectures. Your expertise will drive value through automation, while fostering strong relatio...

Lead the charge in shaping brand strategy and client experience, driving insights and engagement across the enterprise. Collaborate with teams to enhance loyalty, optimize performance, and ensure bran...

Make your mark at the forefront of product design, leading growth initiatives that enhance user acquisition and retention. Collaborate with cross-functional teams to create data-driven, user-centric d...

Unlock your potential by leading complex design initiatives that define product strategy and influence cross-functional teams. Drive innovation in UX and create impactful solutions while shaping the f...

Drive innovation in product management by transforming data into actionable insights and AI-enabled solutions, enhancing user experience and market positioning across a comprehensive portfolio...

Transform customer engagement by leading strategic account management for large clients. Drive initiatives that enhance sustainability, resilience, and electrification while fostering trusted relation...

Lead the charge in delivering innovative multi-platform projects while overseeing technical direction and fostering team growth. This role is pivotal in shaping our technology strategy for leading OTT...

Unlock potential by leading technology-driven solutions to enhance Capital Markets processes. Drive automation, analytics, and data integration to improve efficiency and support strategic decision-mak...

Unlock your potential by partnering with ecommerce brands to drive AI adoption, optimize support operations, and ensure long-term success. Manage a diverse portfolio while leveraging technology to enh...

Transform consumer loyalty by building a rewards program from the ground up, enhancing user engagement and retention through innovative earn and burn mechanics, while collaborating across teams to ens...

Champion integrated care by leading a multidisciplinary team to enhance service delivery and client outcomes. Drive operational excellence and foster collaboration with stakeholders to implement innov...

Advance customer success by guiding API clients through onboarding, adoption, and growth. Own account management, troubleshoot issues, and collaborate across teams to ensure clients achieve their goal...

Drive customer-centric product strategies by owning the feedback loop between clients and product management. Synthesize insights to shape messaging, positioning, and market intelligence, ensuring ali...

Transform market insights into impactful product strategies. Engage with customers to shape product offerings and enhance messaging, ensuring alignment across cross-functional teams. Drive growth by i...

Empower your career by leading national sales strategies and enhancing customer experiences. Collaborate with key stakeholders to drive growth, sales effectiveness, and operational excellence while fo...

Join a dynamic team as you manage credit and operational risk across specialized commercial portfolios, guiding associates in structuring credit proposals and analyzing lending risks for high-value cl...

Join a team that's redefining data management by spearheading product innovation. Your insights will guide the development of user-centric software solutions, shaping the platform that empowers busine...

Drive growth by owning the sales cycle for complex enterprise accounts. Leverage your expertise to engage with technical stakeholders, navigate intricate sales processes, and deliver tailored solution...

Lead the charge in managing a national team focused on client relationships, service delivery, and operational excellence in the retirement sector. Drive team performance, enhance client experiences...

Drive strategic pre-sales initiatives and delivery oversight, leveraging technical expertise in custom development, integration, DevOps, and AI to ensure successful client engagements and solution imp...

Advance your career by leading maintenance teams to optimize processes, ensure safety compliance, and enhance operational efficiency. Collaborate with stakeholders to drive cost-effective solutions an...

Inspire HR excellence by partnering with corporate leaders to drive strategic initiatives. Lead diverse HR projects, build trusted relationships, and provide comprehensive people solutions that enhanc...