Director, Customer Success Jobs in San Jose, CA

Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...

Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...

Lead customer success initiatives to enhance post-implementation experiences, drive engagement, and ensure value realization across client accounts while managing a team dedicated to operational excel...

Transform customer success outcomes by leading and developing a high-performing team dedicated to driving retention and growth in a fast-paced, data-driven environment...

Shape the future of customer success by leading strategy, coaching teams, and fostering executive relationships, ensuring exceptional outcomes and retention for our key clients in a dynamic environmen...

Lead the charge in customer success by driving strategic partnerships and delivering measurable ROI. Collaborate cross-functionally, manage complex accounts, and influence industry best practices to e...

Lead client success by managing technical project execution, communications, and financial oversight while collaborating with cross-functional teams to ensure high-quality deliverables and operational...

Lead the charge in optimizing our post-sale customer journey by directing a growing Customer Success Operations team. Enhance tools and processes to drive customer retention, efficiency, and overall g...

Accelerate progress at customer retention and success operations by developing scalable processes, enhancing data-driven decision-making, and leading cross-functional initiatives that drive customer h...

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

Elevate customer success by leading strategic initiatives that enhance retention, drive account growth, and foster deep relationships with key enterprise stakeholders within a fast-paced, collaborativ...

Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...

Champion customer success by leading a dynamic team of managers to drive performance, develop talent, and ensure exceptional client experiences through proactive risk management and consistent operati...

Lead and develop a high-performing Customer Success team, driving retention and expansion strategies. Engage directly in team operations, coaching, and performance management to achieve key metrics an...

Lead the strategy for enterprise customer success delivery by driving insights, aligning teams, and supporting execution across complex customer portfolios, ensuring tangible business outcomes and hig...

Join a dynamic team to drive customer success in biopharma, fostering robust relationships and leveraging AI tools for efficiency. Shape processes, mentor rising talent, and represent customer needs i...

Shape the future of Customer Success Operations by leading strategic projects, optimizing processes, and collaborating cross-functionally to ensure scalable solutions and impactful outcomes for growth...

Lead the charge in enhancing customer success by guiding post-sale engagement, ensuring clients effectively utilize our solutions, and advocating for their needs within the organization to drive satis...

Transform customer experiences by delivering technical insights and tailored solutions for our IoT platform. Collaborate cross-functionally to ensure adoption, drive value, and foster long-term partne...

Elevate customer satisfaction by leading a dynamic team in delivering innovative AI infrastructure solutions while driving revenue growth and building strategic relationships across enterprise account...

Contribute to customer success by managing portfolios, driving product adoption, and ensuring retention. Collaborate proactively with eCommerce clients to deliver measurable outcomes and maintain oper...

Lead customer success initiatives, managing mid-market and enterprise accounts to drive retention and expansion. Build consultative relationships while leveraging AI insights to achieve measurable bus...

Unlock potential by developing strategic relationships with mid-market customers, driving renewals, and facilitating value realization. Own the customer journey from onboarding to expansion, ensuring...

Oversee customer success initiatives, build a high-performing team, and cultivate trusting relationships with enterprise clients to enable successful clinical trials through our platform. Drive strate...

Unlock the potential of customer relationships by driving success and satisfaction. Play a pivotal role in shaping our Customer Success function, ensuring customers gain value and fostering strong par...