Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$120K - $150K *

Transform enterprise solutions by setting architectural vision and roadmap. Lead client engagements through technology migrations, ensuring clarity and alignment across teams. Drive innovation while m...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Develop strategic business plans to drive growth and achieve sales goals. Oversee client relationships, identify opportunities, and manage the entire business development process from prospecting to c...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $145K *

Lead strategic initiatives for a diverse portfolio, driving client engagement and delivering growth through innovative social solutions. Cultivate relationships, optimize resources, and promote data-d...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Media

$130K - $160K *

Unlock potential by driving product initiative execution, prioritizing team workflows, and enhancing Agile processes. Collaborate with cross-functional teams to align engineering work with product goa...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Grow strategic partnerships by driving acquisition, retention, and revenue. Collaborate cross-functionally to enhance partner experiences and uncover new opportunities, ensuring organizational success...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

$132K - $156K *

Elevate your career by driving sales efficiency through data management, analytics, and cross-functional collaboration to optimize processes and support strategic initiatives within a high-impact team...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Optimize revenue growth by securing new business opportunities with Fortune 250 clients through strategic collaboration and meticulous execution of sales plans. Drive enterprise sales ranging from $50...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $160K *

Optimize enterprise sales strategies, securing high-value opportunities with Fortune 250 clients. Collaborate with a dedicated team to drive innovations in cybersecurity, ensuring a proactive approach...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$164K - $305K *

Unlock potential by leading consulting projects, managing client relationships, and driving service line performance. You will oversee revenue growth and ensure top-tier customer satisfaction while de...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$134K - $201K *

Transform your career by driving new customer growth and sales strategy in a dynamic team, ensuring clients transition smoothly to innovative cloud solutions. Use your expertise to enhance relationshi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Lead the Solutions Architect team to enhance customer engagement, drive strategic initiatives, and cultivate relationships by leveraging technical expertise and building effective processes for scalab...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $150K *

Champion customer success by engaging executives to tailor solutions, driving strategic value assessments, and enhancing Benchling's offerings through cross-functional collaboration and insight sharin...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$155K - $165K *

Lead the charge in strategic BI initiatives, managing a talented data team to drive impactful analytics solutions that enhance business performance and support healthcare clients' needs...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Join a team that's driving healthcare innovation by leading consulting initiatives and mentoring Service Delivery staff. Utilize your expertise in payment methodologies and healthcare operations to en...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Join a team that's driving impactful change through adaptive project management and strategic leadership. Leverage your expertise to enhance reproductive health and rights initiatives across diverse r...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Accelerate progress at a leading healthcare organization by leveraging your contracting expertise to foster strong relationships, negotiate optimal reimbursement rates, and drive departmental goals in...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$209K - $269K *

Empower your career by leading a team to redefine agent support tools. Drive AI integration while managing people and crafting strategies to enhance customer service efficiency and quality across a co...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $125K *

Drive business growth by securing new clients, conducting market research, and negotiating contracts while leading effective sales strategies to meet revenue targets...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Business Services

$153K - $222K *

Accelerate financial decision-making by leading enterprise-wide strategies for profitability analytics, overseeing a multidisciplinary team, and advising executives on cost accounting and investment p...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$119K - $133K *

Lead cross-functional pricing operations with a focus on C&I solar and O&M, driving efficient deal execution while managing a team. Engage with stakeholders to streamline processes and enhance pricing...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$144K - $288K *

Shape the future of data-driven decisions by leading strategic initiatives, product development, and organizational effectiveness in a high-impact role that influences stakeholders across the enterpri...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Lead a dynamic sales team to drive substantial new logo growth by building disciplined outbound processes and ensuring consistent performance through hands-on coaching and proactive forecasting...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$155K - $263K *

Lead the charge in deploying AI solutions by managing and mentoring technical teams, ensuring operational excellence, and driving customer-centric strategies to realize substantial business outcomes a...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$105K - $115K *

Manage complex customer projects to ensure successful platform integrations while aligning resources and tasks. You'll oversee delivery, communicate project status, and ensure timely completion, foste...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$200K - $225K *

Transform the AI landscape in Financial Services by leveraging your expertise to guide strategic initiatives and drive innovation as a Director of AI Industry Solutions, supporting customer engagement...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.