Thumbtack, Inc.

Product Manager, Pro Fulfillment

Thumbtack, Inc.$164K — $212K *
US-Anywhere
+ 2 other locationsRemote
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven track record in launching consumer mobile or web products.
  • Exceptional user-centric thinking aligned with strong user experience principles.
  • Excellent analytical and problem-solving abilities with solid business acumen.
  • Strong teamwork skills for cross-functional collaboration and alignment.
  • Outstanding written and verbal communication skills for addressing complex customer issues.
  • Comfort and discerning judgment of AI technologies.

Responsibilities

  • Transform ambitious ideas into actionable business and product cases.
  • Champion insights and learnings as critical metrics for innovative product decisions.
  • Drive high-impact initiatives from conception to scale while evaluating project viability.
  • Lead execution with clear success criteria and resource allocation.
  • Sunset underperforming initiatives to maintain focus on impactful projects.

Benefits

  • Autonomy to drive product innovation and ownership.
  • Opportunity to shape user experiences for millions.
  • Engagement with a talented team across various functions.
  • A culture that values deep learning and insights.
  • Focus on creating sustainable impacts in the home services industry.
Full Job Description


About the role

We're looking for an entrepreneurial Product Manager who is driven by autonomy and fueled by ownership. You will be at the helm of innovation and execution, shaping industry-disrupting user experiences that simplify how millions of people confidently care for their homes and how home service professionals grow their business. This role is about defining product vision, challenging the status quo, and driving outcomes that leave a lasting impact on our customers, local service professionals, and the entire home services industry.

What you'll do
  • Transform a vague, ambitious idea into a compelling business and product case, secure resources, and lead execution with clear success criteria.
  • Champion deep learnings and insights as a core metric, valuing them alongside traditional metrics to fuel smarter, more innovative product decisions.
  • Drive a high-impact initiative from seed to scale, ensuring sustained focus by thoughtfully sunsetting or culling initiatives that do not meet success criteria.


In order to be successful, you must bring
  • A proven track record of launching impactful consumer mobile or web products that users love.
  • Exceptional user-centric thinking with strong user experience and product sense, allowing you to empathize with users and craft excellent experiences.
  • Excellent analytical thinking and problem-solving skills combined with strong business acumen.
  • Outstanding teamwork and collaboration skills, capable of considering multiple perspectives and driving cross-functional alignment.
  • Excellent written and verbal communication skills, with a talent for articulating complex customer problems precisely.
  • Comfort with and strong discerning judgment of AI


Expected salary ranges
  • For candidates living in Ontario and British Columbia, the expected salary range for the role is currently $164,100.00 - $212,300.00.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Note: Thumbtack uses AI tools to support our resume screening process. However, our Recruiting team's expertise and judgment guide hiring decisions.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

About Thumbtack, Inc.

Thumbtack is an online marketplace that connects consumers with local professionals for various services, such as home improvement, events, and wellness. The company was founded in 2008 by Marco Zappacosta, Jonathan Swanson, and Sander Daniels, and has since grown to serve millions of customers across the United States. Thumbtack uses a proprietary matching algorithm to connect customers with the best professionals for their needs, and offers a range of tools to help professionals manage their businesses. The company has raised over $400 million in funding from investors such as Sequoia Capital, Google Capital, and Tiger Global Management.
Learn more about Thumbtack, Inc.
Size
1,200 employees
Industry
Founded
2008

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