Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$103K - $183K *

Shape the future of customer engagement by defining strategic themes and insights for executive councils, fostering meaningful dialogues, and partnering with leaders across marketing and product teams...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Business Services

$270K - $300K *

Transform the clinical operations landscape by providing leadership in executing global strategies, optimizing workflows, and ensuring seamless integration within teams, while championing operational...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$160K - $190K *

Join a team that’s shaping healthcare partnerships with leading organizations. You will develop analyses, drive new strategic initiatives, and enhance internal processes to maximize impact across the...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in managing high-impact data center construction projects, overseeing timelines, budgets, and stakeholder collaboration to ensure operational success from inception to completion...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $111K *

Lead the charge in driving successful mortgage-focused projects by coordinating cross-functional teams, applying Agile methodologies, and ensuring alignment with business objectives to promote operati...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Grow your career with a pivotal role managing commercial data center projects from start to finish. Leverage your leadership skills to align project goals with client needs, ensuring timely delivery a...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$150K - $250K *

Lead enterprise growth efforts by aligning marketing objectives with our advanced AI tools. Collaborate with senior leadership to develop impactful marketing roadmaps that foster long-term client succ...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Lead the charge in enhancing value-based care operations by driving quality initiatives and optimizing processes across ACO programs. Collaborate with providers and stakeholders to ensure compliance a...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$200K - $230K *

Empower our growth by developing and optimizing product assortments across multiple channels, leveraging data-driven insights and strategic vendor partnerships to enhance customer experiences and driv...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Lead the charge in optimizing global People Operations processes, ensuring compliance and high service quality across the employee lifecycle. Oversee a skilled team, driving efficiency and collaborati...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$85K - $90K *

Lead strategic partnerships in the local market by managing vendor relationships and enhancing client satisfaction through exceptional service and event coordination. Collaborate with diverse business...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$110K - $130K *

Champion the transformation of sales support operations by leading a high-performing team, enhancing service delivery processes, and fostering collaboration across departments to ensure an exceptional...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$89K - $197K *

Drive the vision and management of external websites, ensuring alignment with organizational goals while enhancing user experiences and optimizing performance. Collaborate cross-functionally to struct...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$196K - $245K *

Elevate healthcare engagement by leading HCP marketing strategy for a novel leukemia treatment. Collaborate cross-functionally to translate scientific data into impactful materials, driving success in...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $209K *

Empower your career by leading a high-performing sales team to success. Drive strategic initiatives and foster a culture of collaboration while achieving ambitious sales goals through data-driven appr...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Discover a dynamic role driving revenue growth within a designated territory. Collaborate with a high-performing team to cultivate partnerships with retail pharmacies, present business solutions, and...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$179K - $224K *

Unlock potential by consulting on complex technical projects, ensuring enterprise customer satisfaction with dbt solutions while collaborating across teams to optimize product adoption and address uni...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $139K *

Pioneer the future of Product-to-Cash solutions as a Senior Salesforce Architect. Collaborate with cross-functional teams to enhance architecture, mentor engineers, and drive the adoption of innovativ...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $180K *

Transform revenue cycle management by leading strategic payer contracting, billing, and collections. Collaborate cross-functionally to enhance processes and drive systemic improvements, ensuring accur...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Shape the future of corporate communications by leading a global PR strategy, leveraging AI technology for media relations, and enhancing brand reputation through cross-functional collaboration and in...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$120K - $150K *

Join us in transforming the legal industry by driving enterprise growth through strategic sales engagements, building trusted relationships with key stakeholders, and delivering measurable business va...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$130K - $160K *

Lead the charge in shaping a robust security function, managing a team while enhancing AWS infrastructure, compliance, and application security within a remote-first culture and fast-paced environment...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$149K - $172K *

Lead the charge in digital innovation, enhancing customer engagement and optimizing operational efficiency through strategic oversight and team leadership to drive business growth in a dynamic environ...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Elevate client partnerships by managing relationships post-implementation, driving growth, and articulating service value. Collaborate with cross-functional teams while delivering strategic insights a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$215K - $300K *

Accelerate progress at our product marketing team by leading the narrative and strategy for a complex portfolio. Drive impactful storytelling and alignment across stakeholders while focusing on regula...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.