Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$90K - $130K *

Contribute to innovative sales strategies, driving growth and partnerships across diverse sectors. Manage complex deals, leveraging technical expertise and relationship-building skills to achieve and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$93K - $187K *

Lead the charge in shaping workforce strategies that drive operational excellence across multiple sites. Collaborate with leaders to enhance talent management, employee engagement, and organizational...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$130K - $175K *

Help us elevate projects to new heights by leading diverse teams and optimizing processes to deliver exceptional outcomes. Your leadership will inspire excellence and drive impactful project managemen...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$130K - $160K *

Pioneer initiatives in workers' compensation and safety, ensuring compliance and risk mitigation. Collaborate with leadership to implement effective training and injury prevention strategies across mu...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$112K - $182K *

Join our Customer Success team to drive customer ROI and value post-purchase. Collaborate with clients to troubleshoot issues, optimize security infrastructures, and ensure their ongoing success with...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$112K - $182K *

Transform customer success by driving ROI and resolving critical issues in their security infrastructure. Collaborate closely with clients to ensure effective use of solutions, fostering an impactful...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Lead your career with an innovative team, driving Master Data Management solutions in the Healthcare sector. Leverage your sales expertise to prospect and close new business while nurturing existing c...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$89K - $149K *

Elevate customer engagement through strategic product marketing. Drive new revenue by crafting compelling narratives that connect product features to market needs, enabling sales teams to convert lead...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Consumer Technology

$175K - $225K *

Lead the charge in implementing and enhancing ServiceNow solutions, serving as a vital technical advisor. Drive strategic engagements, oversee integrations with enterprise systems, and mentor teams to...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$175K - $225K *

Transform client experiences by architecting and leading innovative ServiceNow solutions, integrating them with enterprise platforms, and providing strategic guidance throughout the project lifecycle...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$175K - $225K *

Lead the charge in delivering exceptional ServiceNow solutions by providing technical vision, managing integrations, and mentoring teams, ensuring alignment with client objectives and industry best pr...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Transform your career by leading clinical support for psychiatry professionals. Drive onboarding, troubleshoot EHR issues, and enhance communication within a remote setting to ensure exceptional patie...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $273K *

Shape the future of supply chain transformations by leading strategic consulting engagements, driving comprehensive industry insights, and enhancing customer relationships to accelerate digital initia...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$168K - $177K *

Shape strategic operations in a leadership role by guiding regulatory compliance, advocating for alignment across teams, and enhancing operational frameworks to ensure proactive adaptation to legislat...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $120K *

Shape the future of content strategy by leading a dynamic team in executing high-quality editorial initiatives. Oversee the governance, workflows, and production processes to enhance thought leadershi...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Media

$73K - $108K *

Engage with cross-functional teams to lead administrative projects, analyze data, and enhance business processes in a collaborative environment. Foster agile methodologies to drive project success and...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$199K - $233K *

Analyze and lead Sales Strategy & Analytics to provide insights, optimize performance, and drive productivity across the Sales organization while managing a team of analysts and collaborating with cro...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$108K - $135K *

Unlock transformational partner success by managing complex, cross-functional implementations. Drive efficiency and visibility across high-impact projects, ensuring seamless onboarding and launch whil...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$87K - $121K *

Champion operational excellence by transforming sales processes and reporting. Collaborate with leadership to implement actionable strategies that enhance performance and drive results, while managing...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $200K *

Shape the future of healthcare by driving patient acquisition and market expansion. Lead cross-functional teams to implement sustainable growth strategies, aligning business development, marketing, an...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $200K *

Transform the marketplace into a dynamic ecosystem by leading strategy, partnerships, and financial performance while collaborating across teams to optimize growth and deliver exceptional value to cli...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$208K - $299K *

Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$162K - $205K *

Champion compliance and operations excellence by leading a high-impact Regulatory Operations team, driving strategic alignment, and navigating complex regulatory landscapes to shape Instacart's future...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$132K - $172K *

Optimize CMC regulatory strategies for biologic products across the product lifecycle. Lead cross-functional teams to ensure compliance with global regulatory standards while driving successful submis...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $185K *

Lead the charge in executing impactful field marketing programs that drive pipeline growth and enhance credibility in target accounts. Collaborate cross-functionally to translate GTM priorities into m...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.