Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$100K - $150K *

Transform your career by driving sales success in Enterprise Accounts. Leverage your expertise to build relationships, exceed targets, and enhance your skills in a dynamic environment focused on growt...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$204K - $250K *

Join us to lead our global digital shopping discovery experience across all platforms. You'll own strategy, execution, and innovative initiatives while driving user engagement and optimizing the produ...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$70K - $95K *

Pioneer seamless client onboarding for revenue cycle management, ensuring successful project completion via effective stakeholder collaboration. Leverage your organizational skills to balance diverse...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$133K - $163K *

Lead the charge in optimizing workforce utilization and retention by managing a team of Commissioning Resource Managers. Ensure effective staffing across projects while developing talent in a dynamic...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$101K - $183K *

Unlock your potential as you cultivate strategic account relationships, driving tailored enterprise sales strategies and managing high-value deals to accelerate client growth and satisfaction within d...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$130K - $140K *

Champion the development of impactful medical content and strategy, leading a team to drive excellence in scientific communication. Partner cross-functionally to enhance client relationships and ensur...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$170K - $260K *

Drive the strategic evolution of our Workday HCM platform while leading a dedicated team to enhance functionality, integrations, and support. Your leadership will ensure alignment with business needs...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$151K - $242K *

Grow your career with a leadership role overseeing security engineering! Drive innovations in risk management and security policies while optimizing team performance and aligning with business objecti...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $180K *

Drive product strategy and development for Basketball at GameChanger, collaborating with cross-functional teams to enhance customer experience and engagement through innovative technology solutions th...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Consumer Technology

$180K - $210K *

Champion product strategy and operations, bridging gaps between teams to enhance collaboration, scale product offerings, and drive AI integration, all while creating a positive operational framework f...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Contribute to the strategic go-to-market efforts for innovative database solutions, focusing on net new customer acquisition and expansion initiatives. Collaborate cross-functionally to craft compelli...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$230K - $260K *

Transform your career by leading a product management team driving innovation. You will set strategies, coach teams, and shape product direction, making a significant impact on user experience and bus...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$64K - $110K *

Shape the future of client relationships by delivering outstanding service and support to agency partners across the country while managing multiple accounts remotely and driving company growth initia...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $180K *

Transform enterprise sales by identifying prospects, managing key relationships, and closing complex agreements. Drive strategy and collaborate across teams to enhance customer experiences and meet am...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $180K *

Join a dynamic team to drive enterprise sales, build relationships, and close high-value deals while shaping the sales strategy in a rapidly evolving market environment...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $180K *

Join a team that's redefining enterprise sales strategy through innovative lead generation, relationship management, and complex negotiations. Your impact will shape the sales motion and drive success...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $125K *

Elevate the employee experience by driving strategic HR initiatives, fostering organizational effectiveness, and building a culture of belonging. Collaborate with leaders to enhance performance and cu...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$201K - $251K *

Elevate your marketing skills by leading consumer campaigns in a dynamic biopharma environment. Contribute to strategic initiatives, collaborate with teams, and leverage data to drive impactful consum...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$76K - $94K *

Develop and execute strategic plans to drive new partnerships in healthcare, focusing on physician placement. Leverage consultative sales techniques to foster relationships with C-suite executives and...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$80K - $120K *

Own territory expansion in LATAM by driving the full sales cycle, building strong customer relationships, and shaping regional strategies. Become a trusted advisor through expertise in security compli...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$168K - $219K *

Unlock potential in the Mid-Market as a Solutions Engineer, providing expert pre-sales support to solve complex client needs and drive impactful software solutions that transform business outcomes and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$185K - $220K *

Drive financial strategy and transformation for GTM leadership through data-driven insights, financial modeling, and process modernization, ensuring effective resource allocation and improved business...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $205K *

Join a dynamic team as you lead cross-functional initiatives to drive the development of digital features, balancing strategic insight with execution smarts to deliver impactful solutions...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$112K - $236K *

Lead the enterprise strategy for content operations, enhancing scalability, compliance, and user experience. Drive continuous improvement, governance, and team leadership while ensuring alignment acro...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Champion our tech landscape as a VP of Business Systems, driving strategic integration and efficiency across teams. Lead a high-performing team, streamline operations, and implement solutions in a dyn...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.