Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$87K - $128K *

Transform client partnerships by developing innovative, audience-driven advertising solutions. Collaborate closely with cross-functional teams to create compelling proposals and presentations that dri...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$180K - $216K *

Inspire transformation by driving strategic enterprise relationships, enhancing value delivery, and promoting account growth. Collaborate with C-suite clients to align Nexthink's solutions to their bu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $230K *

Elevate your career by leading the enterprise knowledge strategy, driving governance frameworks, and enhancing information architecture to ensure seamless knowledge access across functions during high...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$150K - $200K *

Elevate innovative solutions by leading data-driven commercial assessments across therapeutics, diagnostics, and emerging tech. Collaborate with leaders and stakeholders to drive strategic opportuniti...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Unlock your leadership potential by managing accounting operations, overseeing financial reporting, enhancing processes, and driving team success in a dynamic environment. Collaborate with cross-funct...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$170K - $210K *

Drive strategic talent management initiatives that enhance the organizational talent pipeline. Lead programs encompassing talent development, succession planning, and performance management while coll...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$211K - $235K *

Lead the charge in shaping a global developer community, driving engagement and advocacy for our cutting-edge data and AI platform through innovative marketing strategies and collaboration with cross...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$84K - $106K *

Tackle customer engagement and growth by leading strategies that enhance relationships and drive revenue. Collaborate across teams to develop solutions tailored to client needs while ensuring satisfac...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $140K *

Lead the charge in optimizing and expanding our global supplier portfolio to enhance margins and improve service levels. Collaborate with cross-functional teams to transform supplier capabilities into...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$285K - $385K *

Shape organizational growth and operational effectiveness by leading strategic initiatives and change management across functions to enhance performance and culture in a rapidly evolving company focus...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $135K *

Drive market growth as a Customer Business Manager, collaborating cross-functionally to lead strategic account management, ensure successful product launches, and optimize sales performance across maj...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$130K - $180K *

Advance AI transformation by leading a Center of Excellence, driving organizational change, establishing governance, and building shared infrastructure aimed at optimizing AI capabilities across funct...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$114K - $166K *

Drive product integration success by maximizing team value, ensuring alignment with stakeholders, and transforming strategies into actionable plans for innovative integration solutions in an Agile env...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$215K - $260K *

Engineer impactful global clinical trials through operational excellence and leadership. Drive cross-functional collaboration, ensuring compliance while optimizing processes in a dynamic pharmaceutica...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$123K - $206K *

Manage client relationships post-sale, ensuring successful product adoption and renewals. Utilize industry expertise and strategic guidance to drive growth and retention while collaborating across tea...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$166K - $234K *

Champion innovative data center solutions, driving SONiC architecture in hyperscale environments while optimizing performance for AI/ML workloads. Collaborate with engineering teams to enhance network...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$187K - $275K *

Engage with US Civilian Government Law Enforcement agencies to develop and execute sales strategies for Network and Data Security solutions. Build strong relationships, understand client needs, and en...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$190K - $200K *

Lead the global electrical category strategy to enhance power distribution infrastructure for data centers. Collaborate across functions to drive supplier relationships, governance, and lifecycle valu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$213K - $228K *

Pioneer growth through strategic market entry, tech stack design, and product-led motions. Drive strong customer engagement and define buyer journeys while laying a foundation for a scalable commercia...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $125K *

Transform complex marketing initiatives into streamlined operations, coordinating cross-functional teams and managing digital communications. Drive project timelines, enhance workflows, and support su...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Grow your career with us to enhance business processes, drive ITSM and PPM solutions, and implement innovative practices while coaching clients to achieve operational excellence and agility in their p...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Lead the charge in transforming clinical workflows through innovative ultrasound solutions, collaborating cross-functionally to identify needs, define product requirements, and drive market success, w...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Empower healthcare innovation by leading product management initiatives that enhance ultrasound workflows. Collaborate cross-functionally to address clinical needs and drive market success through evi...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$131K - $160K *

Lead the hands-on delivery of innovative agentic systems, driving the architecture and quality of enterprise software solutions. Collaborate closely with customers to solve complex challenges using Ou...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$151K - $196K *

Shape your future by leading enterprise software sales, driving revenue growth, and fostering strategic relationships. Collaborate across teams, navigate complex sales cycles, and deliver solutions ta...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.