Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$150K - $180K *

Champion strategic client engagement by leading complex enterprise consulting projects. Build trust with C-level stakeholders, manage project delivery, and drive account growth through successful exec...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$154K - $250K *

Champion innovation in data governance by leading enterprise strategy, optimizing data quality, and driving business growth. Collaborate across teams to align data initiatives with key performance ind...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$89K - $151K *

Grow impactful partner marketing programs by designing strategies that enhance collaboration and drive engagement across industries, while delivering measurable results and fostering trusted relations...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$230K - $250K *

Shape the future of global go-to-market strategy by leading cross-regional teams and developing comprehensive enablement systems that drive commercial success and optimize revenue performance across n...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Media

$149K - $224K *

Lead and develop a high-performing analytics team to deliver strategic insights, enhance data-driven decision-making, and drive measurable business outcomes through innovative analytics solutions and...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$165K - $220K *

Lead the charge in creating strategic partnerships that enhance consumer access to diagnostic solutions, driving business growth and integration across digital health and telehealth sectors. Own the c...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Elevate your career by leading strategic growth initiatives and partnerships. Drive sales success while collaborating across teams to enhance client relationships and increase revenue in cloud data an...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$194K - $242K *

Drive the cardiometabolic product marketing strategy by managing a team, shaping GTM processes, and ensuring successful new product launches across diabetes, hypertension, and weight management, while...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Transform data management by owning the strategy for a scalable Data Platform, facilitating cross-team collaboration, and enhancing the self-service analytics experience to unlock organization-wide in...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Build and lead a dynamic Deal Desk function, enhancing deal execution by collaborating across Sales, Finance, and Legal to facilitate complex transactions while creating scalable frameworks and proces...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $250K *

Grow your career with a strategic leadership role driving commercial banking growth. Build and manage relationships, prospect new clients, and oversee a team to expand the portfolio while ensuring cli...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$186K - $302K *

Lead and enhance our global privacy program, ensuring compliance with international regulations while collaborating across teams to embed privacy by design in our cybersecurity solutions for diverse g...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$308K - $500K *

Unlock potential by driving sales and expanding client relationships. Collaborate with teams to provide tailored solutions, ensuring consistent growth through effective communication with executive-le...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $195K *

Lead the analytics strategy by building a high-performing team, delivering predictive models, and driving operational efficiencies to enhance decision-making and reduce costs across the organization...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Drive exceptional business growth by identifying and securing new opportunities in telecommunications. Develop strategic relationships, lead complex sales cycles, and exceed revenue targets by deliver...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$130K - $160K *

Drive complex program delivery and AI agent performance, leading client integration and problem-solving initiatives. Collaborate with clients to refine workflows, diagnose issues, and enhance operatio...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Drive strategic growth by building strong relationships with key account decision-makers. Leverage technology sales expertise and execute expansion plans for success with large, complex organizations...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in expanding strategic accounts by building trust, generating plans, and collaborating across teams to drive growth and success through innovative learning solutions and superior clien...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $170K *

Shape the future of global health communication by leading strategic initiatives that elevate visibility, advance organizational influence, and enhance reputation through engaging storytelling and rob...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Transform CMC project strategy into actionable plans, overseeing cross-functional teams to ensure timely completion of regulatory submissions and mitigate risks effectively across all technical operat...

US-AnywhereRemote

Reposted today

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$135K - $160K *

Support strategic engagement efforts by collaborating with KOLs and healthcare professionals to enhance brand awareness and education in Genetics and Endocrinology, while ensuring compliant and produc...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$212K - $265K *

Drive revenue growth and commercialization of new products for CFOs. Own strategy and execution for AI monetization, product launches, and team performance while ensuring sustainable, profitable reven...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$121K - $224K *

Lead the care management team to enhance healthcare outcomes through strategic oversight, compliance, and performance improvement, ensuring high-quality and cost-effective care for members. Foster col...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$131K - $303K *

Lead the charge in defining and executing a long-term growth strategy across the healthcare sector, guiding a high-performing team in strategic initiatives while collaborating with senior leaders to d...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$135K - $180K *

Elevate your career by leading HR operations in a fast-paced environment. You will design efficient processes, enhance employee experiences, and ensure compliance, while collaborating with leaders to...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.