Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$135K - $237K *

Transform operations by overseeing supplemental vendors and enhancing benefit programs, ensuring compliance and efficiency through strategic management, collaboration with stakeholders, and performanc...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Drive strategic people initiatives by partnering with leaders to enhance organizational effectiveness and talent management. Utilize your extensive HR expertise to influence decisions, foster inclusiv...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$85K - $145K *

Join our team to develop and implement ITSM strategies, improve service delivery, and align IT with business needs while leading a talented team and ensuring compliance with industry standards...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$114K - $152K *

Join a team that's dedicated to enhancing customer value through strategic account management and executive relationships. Lead the Track & Trace commercialization journey for key accounts while drivi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$85K - $100K *

Engage enterprise-level clients in the CPG Food & Beverage sector to drive growth through strategic sales initiatives, while cultivating relationships and navigating complex sales cycles to deliver me...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$200K - $250K *

Inspire and lead product strategy across multi-brand platforms in telehealth, ensuring AI solutions meet user needs while building a robust product organization from the ground up driven by discovery...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$184K - $307K *

Deliver measurable outcomes by translating customer needs into scalable data solutions and optimized business processes. Lead cross-functional teams to drive data strategy execution while enhancing au...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Champion strategic financial leadership by building analytics and reporting systems across a SaaS organization. Drive data-informed decisions to optimize growth, enhance visibility, and facilitate hig...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$75K - $100K *

Optimize revenue operations by coordinating sales programs, ensuring accurate processes and data consistency, driving team alignment, and executing strategies that support growth efficiency...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$144K - $182K *

Innovate and drive sales growth as you lead a global sales team through transformative changes in the publishing industry. Develop strategies for diverse revenue streams while exceeding targets and fo...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Media

$250K - $280K *

Transform opportunities into strategic growth as you spearhead corporate development, leading acquisitions and partnerships. Drive our market analysis and advise executives on leveraging deals that en...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$127K - $295K *

Shape the future of marketing strategy by leading innovative AI-driven solutions, collaborating cross-functionally, and translating advanced technology into impactful narratives that drive growth and...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Grow your career with a leadership role that fosters client partnerships, drives innovation, and aligns strategic opportunities, ensuring impactful solutions across digital channels while collaboratin...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $188K *

Elevate your career by driving data product innovation and strategy to enhance seller experiences, champion business growth, and collaborate across teams to identify market opportunities and implement...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Business Services

$160K - $200K *

Join us to lead our enterprise sales efforts, driving new client acquisition while coaching and developing a high-performing team. This role combines individual quota responsibilities with strategic l...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $110K *

Innovate your career by leading client operations and delivering insights across loyalty strategy and technology initiatives. Collaborate with cross-functional teams to ensure high-quality, on-time de...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$159K - $273K *

Elevate the customer and developer experience by driving implementation success across various sectors. Collaborate cross-functionally to enhance processes, mitigate challenges, and ensure seamless in...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Finance & Insurance

$151K - $210K *

Join a team that's redefining digital strategy for B2B SaaS. Lead comprehensive initiatives that enhance visibility, optimize user experience, and drive performance marketing, all while managing exter...

US-AnywhereRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$120K - $145K *

Shape the future of healthcare supply chains by owning product lifecycle, engaging cross-functional teams, and driving impactful market strategies. Your expertise will directly influence how organizat...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $160K *

Drive UI/UX strategy and product design across platforms, creating high-quality, user-centered experiences. Lead a design team, establish scalable design systems, and collaborate with cross-functional...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of Shared Services by leading program development and stakeholder engagement across global networks, ensuring operational excellence and alignment with business objectives...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$100K - $110K *

Elevate the sales organization by coaching and inspiring teams to surpass revenue targets, driving accountability, and leading strategic sales initiatives within a defined regional market...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in defining the global visual identity, ensuring innovative and cohesive creative strategies across digital, print, and experiential channels while collaborating with cross-functional...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Media

$150K - $180K *

Advance your career by leading cross-functional engineering teams to transform insurance solutions. Drive strategic initiatives, ensure operational excellence, and foster a culture of innovation while...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.