Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$70K - $95K *

Grow a defined book of business by leveraging relationships and data to increase client adoption, drive performance, and enhance practice outcomes in a consultative sales-led environment...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$130K - $180K *

Join a team that's at the forefront of digital transformation, driving impactful AWS partnerships, shaping strategies, and accelerating business growth with innovative cloud solutions...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $140K *

Pioneer software sales strategies and revenue growth across North America, leveraging commercial execution, market insights, and product advocacy to enhance performance and capture high-value segments...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $135K *

Champion innovative HR solutions by driving Workday configurations that enhance automation, support compliance, and elevate HR processes. Collaborate across departments, ensuring seamless implementati...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$102K - $137K *

Shape the future of sales operations by leading change initiatives that enhance efficiency and effectiveness. Drive collaboration across teams to deliver system enhancements, manage risk, and ensure s...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $200K *

Drive market intelligence initiatives to derive actionable insights that shape commercial strategies, foster partnerships, and elevate innovation within the life sciences sector, ultimately influencin...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $180K *

Pioneer value-driven strategies in customer engagement, focusing on biopharma clients. Cultivate relationships and drive satisfaction by aligning products to client goals, managing portfolios, and del...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $120K *

Champion enterprise-level strategies to strengthen long-term partnerships with major accounts, driving growth and aligning solutions with client goals while collaborating with cross-functional teams t...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$125K - $140K *

Empower your career as a Data Engineer, driving the design and implementation of a robust data platform. Collaborate with cross-functional teams to ensure secure, resilient, and efficient access to cr...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $130K *

Transform your career by empowering teams with essential tools and training. Drive strategic enablement programs and improve client partnerships through impactful training, content creation, and conti...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$138K - $207K *

Unlock potential by leading multiple AI solution deployments, ensuring quality and profitability while collaborating with cross-functional teams to drive ethical AI adoption and business value realiza...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$126K - $168K *

Lead the charge in transforming client solutions via innovative software and service implementations in the media sector. Drive performance, foster collaboration, and ensure exceptional delivery while...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$116K - $171K *

Drive revenue growth by enhancing partner enablement strategies, crafting tailored training, and collaborating with stakeholders to integrate a unified GTM narrative. This role requires dynamic facili...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$190K - $210K *

Lead the charge in legal engineering to enhance AI-driven legal intelligence. Shape how legal knowledge is structured and evaluated, while building and guiding a specialized team in R&D for innovative...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$179K - $190K *

Transform employee experiences by leading strategic Payroll, HR, and compliance services to ensure operational excellence, efficient team performance, and integrated service delivery across a large, d...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Business Services

$90K - $120K *

Join a team that's dedicated to executing high-impact lifecycle marketing campaigns. As a Senior Project Manager, you'll oversee project coordination, streamline processes, and enhance team performanc...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Join a team that's shaping project management excellence by leading client initiatives with diverse teams. You'll drive project delivery and foster cross-functional collaboration in a dynamic remote e...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $105K *

Drive initiatives that enhance cancer care navigation, integrating workforce development with ACS's program resources to overcome barriers and improve patient outcomes through collaboration with stake...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$196K - $245K *

Drive market access initiatives globally for regenerative medicine assets. Collaborate with cross-functional teams to develop pricing, reimbursement strategies, ensuring alignment with global objectiv...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $120K *

Accelerate your career by driving revenue through strategic partnerships in the dynamic HubSpot ecosystem. Utilize your expertise in channel sales to empower growth, engage key stakeholders, and enhan...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $180K *

Join our team to lead Broker Sales efforts and drive membership growth through strategic sales planning and effective management of a dedicated team, ensuring compliance and developing key relationshi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$180K - $216K *

Shape transformative partnerships with marquee clients by driving renewals, expanding platform adoption, and fostering multi-level executive relationships. Own strategic account growth while ensuring...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $190K *

Join a team that's shaping the future of cybersecurity by leading global defense strategies. Oversee threat detection, incident response, and cloud security, while fostering innovation within a high-i...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Shape world-class consumer travel experiences by designing impactful, user-centered interfaces. Collaborate with product teams to create seamless designs while employing data-driven insights and AI to...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$130K - $180K *

Drive transformative IT strategies to scale technology operations, modernize systems, enhance security, and implement AI governance across the organization, partnering strategically with cross-functio...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.