Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$140K - $154K *

Engage with small to medium enterprises, driving IoT solutions through strategic sales. Own the full sales cycle from prospecting to close, nurturing relationships and building trust to deliver impact...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$350K - $425K *

Architect a dynamic commercial strategy to scale and evolve operations, driving growth beyond $1B. Design governance frameworks and oversee execution of compensation, enablement, and systems integrati...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$90K - $130K *

Shape the future of oncology studies by leading global project management efforts. Guide cross-functional teams, ensure quality outcomes, and develop project strategies while mentoring others in a dyn...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$103K - $134K *

Lead the charge in aligning people strategies with organizational goals, driving talent initiatives, and collaborating with leadership for HR excellence in a high-performance culture across the busine...

US-AnywhereRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Healthcare

$165K - $253K *

Shape strategic sales initiatives by forging partnerships and driving revenue growth through expert management of complex sales processes and client relationships across enterprise levels...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$102K - $190K *

Engage with leadership to optimize the global Customer Success experience, aligning teams to enhance retention, expansion, and operational efficiency. Use data-driven insights to drive strategy, impro...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Join a dynamic team to shape product-led growth and develop impactful marketing strategies for B2B SaaS solutions, bridging collaboration across multiple teams to translate product capabilities into c...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$316K - $395K *

Accelerate your career by executing territory plans to hunt and secure new logos, advancing strategic accounts, and delivering high-impact proposals that directly contribute to data security and resil...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$355K - $395K *

Help us drive growth by hunting for new enterprise accounts and expanding relationships with senior decision-makers. You'll craft compelling business cases that intertwine data security and resilience...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$316K - $395K *

Join a dynamic team to drive net-new logo acquisition in the data security sector. Engage with C-suite leaders, develop compelling proposals, and utilize your enterprise sales expertise to influence s...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$87K - $163K *

Elevate partner relationships by driving sales through indirect channels, ensuring partners effectively market business services. This role requires strong relationship management and a commitment to...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead the charge in enhancing project management success through expert guidance, team development, and strategic execution aimed at delivering high-quality service outcomes and driving process improve...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $200K *

Lead the charge in global payroll strategy and operations, ensuring compliance and accuracy across multiple regions. Drive transformation initiatives while mentoring a distributed team and collaborati...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$120K - $150K *

Transform B2B marketing through strategic ABM leadership, driving pipeline and revenue by orchestrating multi-channel campaigns and leveraging intent data for optimal account engagement across various...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$79K - $117K *

Partner with us to elevate partner success by building strong relationships, driving feature adoption, and enhancing workflows. Collaborate cross-functionally to ensure seamless product enablement and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$140K - $210K *

Shape the future of data infrastructure by leading product strategy and execution. Collaborate with engineering and cross-functional teams to drive innovative solutions that enhance developer experien...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$155K - $235K *

Advance your career by leading strategic initiatives to optimize sales operations and partner performance in a dynamic environment. Collaborate cross-functionally to ensure operational excellence and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$360K - $400K *

Partner with us to lead a high-performing sales team, driving enterprise growth through strategic engagement and building strong client relationships. Excel in a dynamic environment by optimizing team...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $190K *

Join a dynamic team dedicated to enhancing patient journeys through tailored support, operational excellence, and strategic collaboration with healthcare providers and payors to ensure seamless care a...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Manage the client experience for commercial card programs, ensuring seamless onboarding, ongoing support, and long-term retention in a dynamic startup environment. Utilize your expertise to build proc...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$84K - $105K *

Elevate your career by leading the charge in developing funding strategies that will advance our mission. Cultivate and maintain vital relationships with institutional funders while managing grant pro...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$177K - $284K *

Shape the future of technical leadership by guiding innovative teams to deliver scalable solutions across GTM platforms while embedding AI practices, enhancing productivity, and fostering a culture of...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Transform global sales enablement by architecting impactful programs that boost productivity, enhance team skills, and drive revenue growth through strategic partnerships and data-driven insights with...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the transformation of clinical applications, enhancing consulting methodologies, program development, and customer success in diverse healthcare settings. Drive innovation and operational excelle...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Shape the future of enterprise solutions by leading technical teams in cloud implementations and complex integrations. Drive collaboration with executives to achieve strategic goals while ensuring pro...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.