Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$125K - $150K *

Accelerate client engagement by leading strategic relationships with pharma partners. Drive governance and performance strategies to foster partnerships, enhance satisfaction, and explore growth oppor...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$223K - $290K *

Shape the future of healthcare technology by leading the Data Products team, driving innovative data solutions and strategies to improve clinical data ingestion and insights while collaborating with c...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Healthcare

$130K - $160K *

Accelerate growth at a leading healthcare SaaS provider by driving enterprise sales, developing long-term partnerships, and managing the entire sales cycle across complex healthcare organizations. Joi...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Drive your career with a hands-on director role focusing on growth strategy and monetization. Collaborate with cross-functional teams to elevate metrics, engage users, and implement data-driven decisi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$140K - $190K *

Champion strategic communications excellence by designing governance frameworks and enabling teams across global organizations to deliver impactful, data-driven initiatives while implementing lean pri...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Unlock potential by driving new business in the Retail sector. Leverage deep expertise to engage C-suite decision-makers and establish relationships that propel market growth. Lead strategic initiativ...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$108K - $132K *

Empower strategic growth by connecting client needs with innovative solutions. Lead proposal management, enhance client relationships, and collaborate across teams to deliver compelling value proposit...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$112K - $125K *

Advance customer success by driving product adoption and retention through proactive engagement, education, and strategic partnerships in a high-performance SaaS environment...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $180K *

Join a dynamic team in a mid-level role focused on enhancing client relationships. You'll manage client success strategies, ensuring optimal outcomes and cost efficiency while collaborating with vario...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $95K *

Elevate client partnerships by managing relationships, ensuring satisfaction, and driving account growth. You will be the primary liaison, advocating for clients while overseeing retention and maximiz...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$108K - $148K *

Champion efficient legal operations by streamlining workflows and processes. Collaborate cross-functionally to manage requests, enhance contract management, and improve system performance. Elevate tea...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$190K - $225K *

Pioneer a compelling brand narrative and drive market growth through innovative strategies. Collaborate closely with diverse teams to enhance customer experience and expand Richpanel's influence acros...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$142K - $165K *

Lead the charge in developing and implementing a unified content strategy that enhances brand visibility and engagement across digital platforms, while nurturing collaboration among cross-functional t...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $115K *

Advance customer success by managing enterprise accounts, enhancing adoption, and driving growth through strong stakeholder relationships and strategic engagement across cross-functional teams in the...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Manage client relationships and drive revenue growth through strategic execution of innovative pharmaceutical advertising initiatives while leading cross-functional teams to meet client needs and obje...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$170K - $210K *

Empower transformative go-to-market strategies with innovative product positioning, compelling narratives, and data-driven insights to elevate enterprise software solutions in dynamic global markets...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $225K *

Lead national strategies to engage large healthcare systems, fostering executive relationships that drive adoption of innovative solutions. Oversee complex sales cycles, expanding contracts and foster...

US-AnywhereRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Drive success through strategic enablement initiatives; operationalize onboarding, create scalable learning content, and enhance collaboration across teams. Lead impactful training programs to equip C...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Transform the future of oncology by managing global clinical trials from inception to completion. Collaborate cross-functionally to ensure quality and timely execution while addressing significant unm...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$216K - $270K *

Unlock potential by leading a high-performing team of client managers to ensure client satisfaction and retention, driving strategic initiatives that enhance client relationships across a global scale...

US-AnywhereRemote

6 days ago

  •   15+ years exp.  •   Healthcare

$120K - $145K *

Shape the future of search as a strategic Director of SEO, leading a team to innovate and drive organic growth for global brands while navigating complex environments and championing new technologies...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$180K - $240K *

Grow the enterprise impact by leading a high-performing technical sales engineering team. Drive strategic execution, operational excellence, and cross-functional collaboration to scale solutions that...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$190K - $230K *

Join a team that's dedicated to fostering client success through strategic leadership, executive engagement, and operational excellence, ensuring long-term satisfaction and growth across healthcare te...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Healthcare

$241K - $295K *

Lead the charge in global clinical data management strategy and oversight. Drive data integrity, standardize processes, and ensure compliance across all phases of clinical trials, while building a hig...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Partner with us to drive strategic business growth through financial institutions. Engage with senior executives to articulate value propositions and create compelling ROI models, enabling data-driven...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.