Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Senior Director, Renewals and Retention
$133K - $173K *
Innovate retention strategies by leading a transformative renewals motion that drives revenue growth, enhances customer experience, and simplifies processes through data-driven decision-making and sca...
2 weeks ago
Client Success Manager, Oracle EPM/ERP - MANAGED SERVICES - U.S. or Canada
$135K - $165K *
Empower client success through strategic relationship management and service delivery oversight. Drive governance, enhance service quality, and ensure client satisfaction for a portfolio of Oracle man...
3 weeks ago
Customer Solutions Manager, EDU & SLG Western Region - CSM
$118K - $160K *
Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...
Reposted 4 days ago
$125K - $150K *
Transform the sales landscape by leading and scaling our small and mid-market sales team, driving strategic initiatives, and coaching talent to exceed sales targets while leveraging advanced technolog...
2 weeks ago
Vice President, Strategic Growth & Sales
$250K - $280K *
Innovate strategic growth by leading sales efforts, expanding client relations, and developing new markets. Collaborate with teams to align on go-to-market strategies and achieve sustainable revenue g...
1 week ago
Senior Customer Success Engineer - Northeast
$220K - $240K *
Join a team that's at the forefront of data security, optimizing customer success through technical expertise and relationship building. Leverage your skills to enhance client engagement and drive max...
2 weeks ago
Senior Manager, Partner Success
$110K - $130K *
Champion partner success by leading strategic engagement, ensuring growth, retention, and team development while delivering innovative strategies and insights that enhance overall portfolio health and...
2 weeks ago
$100K - $120K *
Optimize customer experiences by managing service delivery and ensuring effective communication across all stages of engagement. Drive operational excellence while advocating for customer needs and en...
2 days ago
$110K - $130K *
Drive strategic growth and client satisfaction by managing complex relationships, delivering innovative solutions, and executing high-impact initiatives. Collaborate cross-functionally to meet client...
2 weeks ago
$125K - $150K *
Drive strategic growth by building and managing partnerships, enhancing collaboration across healthcare. Own key relationships and empower teams to identify new opportunities while shaping TailorMed's...
3 days ago
Director, Technical Experience
$150K - $180K *
Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...
4 weeks ago
Senior Director, Revenue Enablement
$183K - $209K *
Drive the strategy and execution of revenue enablement programs, empowering teams to achieve aggressive targets. Lead and mentor a global team, architect onboarding frameworks, and develop effective l...
3 weeks ago
Senior Director of Product Marketing
$150K - $180K *
Join a team that's redefining product marketing in a high-growth AI-centric environment. Lead strategic initiatives, own key messaging, and shape impactful marketing efforts that engage shop owners an...
3 weeks ago
$190K - $260K *
Lead and enhance multi-channel Customer Experience operations, ensuring exceptional customer satisfaction and performance metrics across Phone, Email, and Chat. Drive strategic improvements and develo...
4 weeks ago
$170K - $215K *
Deliver strategic growth through partnerships, overseeing commercial initiatives and team leadership while collaborating cross-functionally to identify, negotiate, and implement impactful alliances in...
2 weeks ago
Director, Mid Market Customer Success
$210K - $248K *
Join us to lead and inspire our Mid Market Customer Success teams, driving strategy and engagement while ensuring retention and expansion in a dynamic B2B SaaS environment. Shape customer outcomes and...
Today
Sr. Director, Customer Identity and Access Management
$292K - $466K *
Champion the evolution of customer identity and access management, leading engineering teams to innovate and execute key strategies that enhance the user experience across platforms while ensuring rob...
1 week ago
$130K - $150K *
Accelerate strategic partner growth through visionary sales leadership, driving revenue and pipeline expansion while cultivating dynamic relationships and actionable growth strategies. Own the partner...
3 days ago
Sr. Manager, Business Operations
$119K - $180K *
Shape operational excellence by owning the annual operating plan, leveraging data for informed decision-making, and collaborating with senior leaders to enhance performance and efficiency in a high-im...
3 weeks ago
$60K - $250K *
Join a team that's dedicated to enhancing client relationships and driving growth through strategic analysis and operational excellence. Utilize your industry knowledge to support healthcare staffing...
4 weeks ago
Director of Product & Data Strategy
$150K - $180K *
Lead the strategy and execution of enterprise applications and data management. Own product roadmaps, ensure system efficiency, and build a high-performing team while driving innovation through AI and...
2 weeks ago
CRM Manager, Salesforce Marketing Cloud Account Engagement
$85K - $100K *
Take ownership of CRM strategies and campaign management to enhance B2B marketing effectiveness. Collaborate with cross-functional teams to optimize data-driven marketing initiatives, ensure data qual...
1 week ago
ABM Programs Manager, Strategic Accounts
$115K - $155K *
Shape the future of account-based marketing by designing and executing targeted 1:1 and 1:few programs for strategic accounts, driving pipeline growth and revenue through innovative insights and colla...
4 weeks ago
$140K - $190K *
Engage and execute the enterprise narrative, ensuring consistent messaging and cross-functional collaboration while driving executive positioning and market insights into actionable strategies for the...
4 weeks ago
$110K - $130K *
Drive customer satisfaction by leading a high-performing Customer Care team. Oversee strategy, structure, and growth of support operations for court management products, leveraging AI/automation to en...
5 days ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.