Director, Customer Success Jobs in New York, NY

Elevate provider success by owning relationships, driving adoption, and transforming workflows for a portfolio of healthcare organizations. Collaborate with stakeholders to enhance platform usage and...

Transform the future of Product Management and Delivery by leading a global community that enhances capabilities, fosters collaboration, and drives impactful change across a complex organization, ensu...

Engage customers throughout their journey, driving adoption, retention, and growth. Own relationships, monitor health, and collaborate cross-functionally to ensure success and value from the platform...

Lead the charge in transforming partner data operations and integrations, ensuring efficient case resolution and proactive partner enablement. Drive automation, establish standards, and foster a produ...

Join a team that's redefining People Operations by leading strategic initiatives in benefits, payroll, and automation. Drive impactful change while managing a high-performing team and collaborating ac...

Unlock the potential of customer success by leading the strategy and execution of a premium support offering. Drive growth and retention for strategic clients while collaborating across teams to enhan...

Reimagine the customer journey by leading a dynamic team to enhance CX measurement and insights, driving strategic improvements and user satisfaction across multiple touchpoints within a collaborative...

Drive customer success by optimizing digital journeys and automating solutions. Collaborate cross-functionally to enhance user experiences while leveraging AI and coding skills to maintain and deploy...

Reimagine client success by managing relationships and ensuring seamless communication across teams. Drive operational excellence and enhance client satisfaction through proactive updates, coordinatio...

Drive growth by leading go-to-market strategies for TMC partnerships, building and executing plans from the ground up. Collaborate cross-functionally to influence product development and represent the...

Lead the strategy and execution of marketing programs to enhance member experience throughout their journey, ensuring clear communication and engagement across all touchpoints while collaborating with...

Join a team that's dedicated to empowering customers in global trade. As a Customer Success Manager, you'll leverage your expertise to drive client success, foster relationships, and ensure optimal va...

Transform media partnerships by driving customer success for top-tier clients. Leverage your expertise in ad sales and brand marketing to deliver tailored solutions, enhance client relationships, and...

Empower our sales team by driving strategic growth in key accounts. Leverage your expertise in Enterprise SaaS to navigate complex sales in the Life Sciences sector, fostering partnerships and deliver...

Lead the charge in transforming customer success strategies, ensuring maximum value realization and engagement. Drive growth and retention through innovative post-sale experiences while managing a hig...

Engage with customers to quantify and communicate the value of software solutions. Collaborate with sales teams to develop business cases and conduct ROI analyses, driving customer retention and expan...

Shape the future of educational technology by driving sales success. Lead the Sales and Customer Success teams to achieve sustainable growth, executing strategic initiatives while fostering a high-per...

Accelerate progress at our Customer Success team by leading strategy, planning, and operations. Drive cross-functional collaboration and optimize workflows to enhance customer experiences while scalin...

Unlock your potential as you design and operationalize strategic processes for commercial success, guiding sales and account management teams to enhance skills and boost effectiveness in a dynamic B2B...

Drive the successful delivery of strategic programs for Fortune 100/500 clients, managing multiple workstreams and stakeholders. Elevate program management standards through coaching and process impro...

Champion customer success by owning relationships, driving adoption, and ensuring renewals. Leverage deep trust to generate qualified leads while proactively engaging law firm accounts to enhance thei...

Optimize client relationships by ensuring seamless communication and operational excellence. Collaborate across teams to drive client success, manage deliverables, and enhance platform utilization whi...

Accelerate progress at managing renewals and onboarding for a diverse portfolio of 300+ corporate clients. Collaborate with sales and technical teams to enhance customer experience and ensure seamless...

Engage with strategic accounts by leading a dynamic team of Technical Account Managers, enhancing customer relationships and driving satisfaction through tailored strategies and exceptional service, e...

Join us to manage enterprise customer relationships, driving adoption and retention through strategic insights and strong partnerships. You'll be a trusted advisor, ensuring measurable value and succe...