Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director of Business Operations | Procurement
$138K - $235K *
Lead a dynamic team in driving supplier strategy and operational excellence through technology and process improvements, ensuring effective procurement and contract management while collaborating acro...
3 weeks ago
Director of Business Operations | Procurement
$138K - $235K *
Lead the charge in optimizing procurement operations and supplier strategies. Drive enterprise software negotiations, enhance technology solutions, and elevate operational excellence across cross-func...
3 weeks ago
Director of Business Operations | Procurement
$138K - $235K *
Join a team that's driving innovation in procurement strategy and execution. You'll lead the operational initiatives for software licensing and supplier relationships, optimizing costs and enhancing t...
3 weeks ago
$85K - $110K *
Elevate customer satisfaction by leading a dynamic team while ensuring accurate and efficient processing of packaging projects, balancing customer needs with manufacturing capabilities in a fast-paced...
Reposted 2 days ago
$59K - $113K *
Champion operational excellence as you lead outbound distribution, ensuring timely delivery of medical devices. Collaborate with teams to optimize fulfillment processes in a dynamic environment, makin...
1 month ago
$171K - $342K *
Champion strategic growth in the Heart Failure sector by leading innovative regional initiatives, optimizing customer relationships, and driving competitive advantages through actionable market strate...
Reposted 3 weeks ago
$80K - $115K *
Elevate your career by owning and expanding a portfolio of Commercial accounts, driving revenue growth through strategic planning and multi-product adoption. Collaborate cross-functionally to ensure a...
4 weeks ago
Director of Customer Operations (Onsite)
$100K - $130K *
Lead impactful customer operations to enhance retention and drive efficiency across onboarding, support, and success teams. Champion data-driven strategies for optimizing the customer lifecycle and op...
2 weeks ago
Account Director (Supply Chain Consulting)
$140K - $160K *
Architect your future as you drive transformation consulting, generating new advisory opportunities, building executive relationships, and translating client needs into actionable strategies within a...
6 days ago
Senior Director, Customer Profitability, Deal Desk & Rebates
$150K - $180K *
Unlock your potential by leading customer profitability governance, guiding strategic pricing decisions, and managing rebate frameworks. Drive financial growth through cross-functional collaboration a...
1 week ago
$90K - $120K *
Drive impactful energy solutions by leading production sections, managing teams, and engaging clients. Elevate project success while fostering staff development and ensuring quality outcomes in a dyna...
1 week ago
Senior Manager, Customer Service
$90K - $120K *
Drive customer satisfaction and operational excellence by managing resources, optimizing processes, and leveraging data-driven insights to enhance service quality in alignment with company values and...
1 week ago
$90K - $120K *
Accelerate progress at the forefront of branded merchandise, leading a dynamic team to enhance client relationships through innovative product solutions and operational excellence, driving strategic g...
1 week ago
Director, International Customs Operations
$118K - $157K *
Drive operational excellence by overseeing customs brokerage processes, managing performance, and leading strategic initiatives to ensure compliance and profitability while fostering teamwork and cont...
Reposted 2 weeks ago
$140K - $150K *
Empower logistics excellence by developing data-driven strategies and leading high-performing teams to optimize supply chain operations, enhance efficiency, and drive measurable cost savings across al...
1 week ago
Assistant Director, Retail Sales
$75K - $95K *
Join a team that's dedicated to driving success in retail operations across multiple dealerships. You'll inspire teams, uphold core values, and implement strategic initiatives to achieve business goal...
1 week ago
Director, Workforce Management
$100K - $130K *
Transform your career by leading innovative strategies in Workforce Management and Quality Assurance, driving efficiency and customer experience through advanced analytics and AI integration while man...
Reposted yesterday
$100K - $130K *
Lead and optimize manufacturing operations, ensuring compliance with safety, quality, and regulatory standards while driving continuous improvement initiatives across cross-functional teams to enhance...
Yesterday
$168K - $219K *
Drive operational excellence in customer delivery performance, ensuring SLAs and quality outcomes are achieved while collaborating cross-functionally to enhance customer satisfaction and profitability...
2 days ago
Director- Supply Chain Finance Originations
$120K - $150K *
Pioneer innovative financing solutions by partnering with Commercial Banking to deliver tailored credit products, focusing on client needs and strategic objectives while mentoring less experienced tea...
2 weeks ago
Director, IT Service Management and Field Operations (Global / HQ Chicago)
$190K - $210K *
Lead transformative IT Service Operations globally, enhancing user experiences and driving proactive service delivery across regions. Collaborate with teams to elevate service management and operation...
3 weeks ago
Director- Supply Chain Finance Originations
$120K - $150K *
Transform financial solutions by engaging with clients to deliver strategic open account financing products across the Commercial Banking sector, leading complex transactions, and mentoring emerging t...
2 weeks ago
Director of Supply Chain & Customer Experience
$100K - $130K *
Lead the charge in optimizing supply chain operations and customer experience. Drive efficient processes, enhance service levels, and collaborate cross-functionally to ensure excellence in logistics...
2 weeks ago
$90K - $120K *
Champion operational excellence by leading a high-performing Contact Center team, driving strategy alignment with customer experience goals, and implementing innovative solutions for continuous improv...
2 days ago
$80K - $90K *
Manage client location operations, leading a team in service excellence, resource management, and client satisfaction while ensuring compliance with organizational policies and goals to drive ongoing...
Today
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.