Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$418K - $500K+*

Unlock potential by leading strategic account growth and driving revenue across high-value clients. This role combines executive engagement with global sales leadership to optimize market share and en...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$90K - $100K *

Collaborate with the culinary team to enhance dining services while leading a skilled staff. Drive operational excellence, improve client relationships, and support financial objectives in a fast-pace...

2 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $100K *

Transform your career as a strategic leader overseeing market operations, driving growth, and enhancing staff development across multiple branches. Inspire teams to achieve excellence and profitabilit...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Manage and optimize warehouse operations for field service tools, ensuring effective inventory oversight and compliance while leading a team to meet production demands and streamline processes for enh...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$129K - $225K *

Shape the strategic direction of category management, ensuring seamless execution across retail, IBD, and eCommerce while leading a dynamic team to optimize product storytelling and financial performa...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$145K - $259K *

Lead the charge in driving revenue growth and customer experience by spearheading innovative sales strategies and partnerships within the construction technology sector. Foster a high-performing team...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$145K - $259K *

Lead sales and customer experience initiatives to drive growth and market expansion in innovative construction technology. Collaborate with cross-functional teams to ensure exceptional customer journe...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$140K - $165K *

Drive client success by leading strategic media solutions and overseeing team performance. Collaborate to ensure alignment in marketing strategies, foster client relationships, and mentor team members...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$150K - $180K *

Optimize global financial operations by leading international accounting oversight. Ensure compliance with accounting standards, drive improvements, and manage complex cross-border challenges. Collabo...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$129K - $225K *

Drive category strategy and merchandising excellence across Americas, ensuring alignment with global plans. Lead cross-functional teams to optimize performance and execute compelling product stories f...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$150K - $200K *

Empower enterprise sales excellence as you lead the team and strategy, managing high-value accounts while building a strong sales culture to achieve ambitious goals and drive growth in a dynamic marke...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $200K *

Empower revenue growth by leading enterprise sales initiatives, shaping strategies, and building a high-performance team to drive complex deal closures with top-tier clients. Be a key player in defini...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Transform commercial operations by designing data-driven systems that enhance revenue and retention. Lead team workflows, govern Salesforce architecture, and deploy AI for operational excellence acros...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Optimize commercial operations by architecting a robust Salesforce system that empowers Sales, Customer Success, Marketing, and Finance. Drive efficiency, accountability, and data-driven decision-maki...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Accelerate progress at optimizing supply chain strategies, directing operations, and ensuring compliance to meet organizational goals. Lead initiatives in purchasing and management to boost efficiency...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $200K *

Accelerate your career as you lead a high-performing service team, ensuring exceptional customer experiences while managing operations for multiple franchises. Drive profitability through effective co...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $180K *

Accelerate success by leading and scaling a high-performing field sales team. Own operations, design infrastructures, and cultivate relationships to drive measurable outcomes for strategic partnership...

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Lead innovative media strategies as the Brand Media Director, overseeing cross-channel campaigns, optimizing partnerships, and mentoring a creative team. Drive impactful results, foster collaboration...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$120K - $180K *

Lead the charge in scaling field sales operations through effective team management, performance optimization, and strategic partner engagement, ensuring operational excellence and measurable impact a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$197K - $394K *

Shape the future of Tech Ops by leading strategic initiatives that enhance efficiency and scale governance practices, ensuring alignment with business priorities and optimizing cross-functional collab...

Reposted 6 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$108K - $110K *

Manage quality assurance programs ensuring compliance with FDA, USDA, and customer standards. Oversee food safety initiatives, develop preventive controls, and drive operational excellence for product...

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$100K - $130K *

Lead the charge in building a modern, data-driven marketing engine focused on demand generation and digital strategy. Drive measurable growth by transforming branding capabilities and aligning marketi...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$70K - $95K *

Accelerate progress at our Sales team by managing accounts and driving new business with innovative solutions using quality products that meet diverse client needs...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Champion sales growth by connecting with distributors and end-users. You will lead the sales strategy in key territories, building relationships and advancing business objectives through professional...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $140K *

The Sales Manager at Visiting Media will lead a high-performing team of Account Executives to drive revenue growth and implement strategic sales plans in the hospitality sector. This hybrid role invol...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.