Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Director, Strategic Accounts - Meta
$418K - $500K+*
Unlock potential by leading strategic account growth and driving revenue across high-value clients. This role combines executive engagement with global sales leadership to optimize market share and en...
3 weeks ago
Assistant Director of Dining Services
$90K - $100K *
Collaborate with the culinary team to enhance dining services while leading a skilled staff. Drive operational excellence, improve client relationships, and support financial objectives in a fast-pace...
2 days ago
$80K - $100K *
Transform your career as a strategic leader overseeing market operations, driving growth, and enhancing staff development across multiple branches. Inspire teams to achieve excellence and profitabilit...
3 weeks ago
Field Services Coordination Manager
$75K - $95K *
Manage and optimize warehouse operations for field service tools, ensuring effective inventory oversight and compliance while leading a team to meet production demands and streamline processes for enh...
6 days ago
Director, Category & Merchandising
$129K - $225K *
Shape the strategic direction of category management, ensuring seamless execution across retail, IBD, and eCommerce while leading a dynamic team to optimize product storytelling and financial performa...
1 week ago
VP, Sales & Customer Experience - DEWALT Construction Technology
$145K - $259K *
Lead the charge in driving revenue growth and customer experience by spearheading innovative sales strategies and partnerships within the construction technology sector. Foster a high-performing team...
2 weeks ago
VP, Sales & Customer Experience - DEWALT Construction Technology
$145K - $259K *
Lead sales and customer experience initiatives to drive growth and market expansion in innovative construction technology. Collaborate with cross-functional teams to ensure exceptional customer journe...
2 weeks ago
$140K - $165K *
Drive client success by leading strategic media solutions and overseeing team performance. Collaborate to ensure alignment in marketing strategies, foster client relationships, and mentor team members...
3 weeks ago
Senior Director, International Accounting
$150K - $180K *
Optimize global financial operations by leading international accounting oversight. Ensure compliance with accounting standards, drive improvements, and manage complex cross-border challenges. Collabo...
Reposted 1 week ago
Director, Category & Merchandising
$129K - $225K *
Drive category strategy and merchandising excellence across Americas, ensuring alignment with global plans. Lead cross-functional teams to optimize performance and execute compelling product stories f...
1 week ago
$150K - $200K *
Empower enterprise sales excellence as you lead the team and strategy, managing high-value accounts while building a strong sales culture to achieve ambitious goals and drive growth in a dynamic marke...
1 week ago
$150K - $200K *
Empower revenue growth by leading enterprise sales initiatives, shaping strategies, and building a high-performance team to drive complex deal closures with top-tier clients. Be a key player in defini...
1 week ago
$120K - $150K *
Transform commercial operations by designing data-driven systems that enhance revenue and retention. Lead team workflows, govern Salesforce architecture, and deploy AI for operational excellence acros...
1 week ago
$120K - $150K *
Optimize commercial operations by architecting a robust Salesforce system that empowers Sales, Customer Success, Marketing, and Finance. Drive efficiency, accountability, and data-driven decision-maki...
1 week ago
Director - Supply Chain - Supply Chain
$90K - $120K *
Accelerate progress at optimizing supply chain strategies, directing operations, and ensuring compliance to meet organizational goals. Lead initiatives in purchasing and management to boost efficiency...
3 weeks ago
$150K - $200K *
Accelerate your career as you lead a high-performing service team, ensuring exceptional customer experiences while managing operations for multiple franchises. Drive profitability through effective co...
Reposted 1 week ago
$120K - $180K *
Accelerate success by leading and scaling a high-performing field sales team. Own operations, design infrastructures, and cultivate relationships to drive measurable outcomes for strategic partnership...
2 weeks ago
$120K - $150K *
Lead innovative media strategies as the Brand Media Director, overseeing cross-channel campaigns, optimizing partnerships, and mentoring a creative team. Drive impactful results, foster collaboration...
3 weeks ago
$120K - $180K *
Lead the charge in scaling field sales operations through effective team management, performance optimization, and strategic partner engagement, ensuring operational excellence and measurable impact a...
2 weeks ago
Director Technical Operations/ Business Excellence
$197K - $394K *
Shape the future of Tech Ops by leading strategic initiatives that enhance efficiency and scale governance practices, ensuring alignment with business priorities and optimizing cross-functional collab...
Reposted 6 days ago
$108K - $110K *
Manage quality assurance programs ensuring compliance with FDA, USDA, and customer standards. Oversee food safety initiatives, develop preventive controls, and drive operational excellence for product...
3 weeks ago
Director, Growth & Digital Marketing
$100K - $130K *
Lead the charge in building a modern, data-driven marketing engine focused on demand generation and digital strategy. Drive measurable growth by transforming branding capabilities and aligning marketi...
3 weeks ago
$70K - $95K *
Accelerate progress at our Sales team by managing accounts and driving new business with innovative solutions using quality products that meet diverse client needs...
1 week ago
$70K - $95K *
Champion sales growth by connecting with distributors and end-users. You will lead the sales strategy in key territories, building relationships and advancing business objectives through professional...
6 days ago
$130K - $140K *
The Sales Manager at Visiting Media will lead a high-performing team of Account Executives to drive revenue growth and implement strategic sales plans in the hospitality sector. This hybrid role invol...
Reposted 1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.