Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$170K - $200K *
Lead a high-performing marketing team driving strategic pursuits for business growth. Oversee proposal development, team collaboration, and operational excellence to enhance service delivery and compe...
2 weeks ago
$170K - $200K *
Lead and inspire a talented marketing team to drive high-impact strategic initiatives across regions, enhancing brand positioning and pursuit effectiveness while ensuring operational excellence and fo...
2 weeks ago
$170K - $200K *
Drive a dynamic marketing team delivering innovative strategies and compelling proposals. Collaborate with stakeholders to enhance operational excellence and elevate client engagement across markets w...
2 weeks ago
$170K - $200K *
Drive innovation and operational excellence by leading a talented marketing team in delivering strategic initiatives, enhancing client engagements, and overseeing pursuit strategy across diverse marke...
2 weeks ago
$170K - $200K *
Lead a high-performing marketing team to drive strategy and excellence in client pursuits. Collaborate with stakeholders across markets, ensuring quality execution and innovative solutions that enhanc...
2 weeks ago
$170K - $200K *
Innovate and lead a high-performing marketing team to elevate strategic pursuits, manage proposal development, and enhance client engagement across diverse markets. Drive operational excellence and fo...
2 weeks ago
$170K - $200K *
Lead the charge in developing and optimizing marketing strategies across diverse service lines, enhancing team performance, and driving operational excellence to elevate business growth and client eng...
2 weeks ago
$170K - $200K *
Transform marketing strategy and team performance by leading a dynamic group of professionals, driving excellence in proposal development, presentation support, and creative services to enhance client...
2 weeks ago
$170K - $200K *
Lead the charge in developing a high-performing marketing team, driving strategic pursuits and proposal excellence that enhance business revenue and collaboration across markets while optimizing resou...
2 weeks ago
$170K - $200K *
Develop and lead a high-performing marketing team to drive strategic pursuits, enhance operational excellence, and deliver top-tier client-focused services across multiple markets, fostering collabora...
2 weeks ago
$170K - $200K *
Champion a high-performing marketing team to drive strategic pursuits, enhance collaboration, and optimize service delivery across diverse markets. Lead operational excellence and implement innovative...
2 weeks ago
$170K - $200K *
Inspire change by leading a dynamic marketing team to enhance pursuit strategies, improve operational efficiency, and contribute to revenue growth across regions. Collaborate with stakeholders to deli...
2 weeks ago
$170K - $200K *
Lead the charge in driving innovative marketing strategies while managing a high-performing team to deliver exceptional client-focused pursuits and presentations across diverse markets. Collaborate cl...
2 weeks ago
$170K - $200K *
Drive high-impact marketing strategies and operations while leading a talented team dedicated to optimizing pursuit processes across various service lines and markets, enhancing client engagement and...
2 weeks ago
$170K - $200K *
Transform marketing strategies by leading a dynamic team focused on high-profile pursuits across multiple service lines, ensuring operational excellence and impactful client engagement through effecti...
2 weeks ago
General Manager, Service & Solutions
$167K - $219K *
Deliver exceptional service in managing operations, driving business goals, and fostering a safety culture. Empower your team in a dynamic environment focused on customer satisfaction and profitabilit...
1 week ago
$90K - $110K *
Lead the efficient operation of a heavy truck maintenance shop, overseeing repairs and managing a skilled team to ensure timely service and budget adherence while meeting customer transportation needs...
1 week ago
Senior Director, National Accounts
$150K - $180K *
Lead strategic initiatives to enhance national account growth, drive revenue, and strengthen partnerships while managing cross-functional teams and aligning efforts for successful execution in large-s...
1 week ago
Director, Commercial Liability Claims
$114K - $162K *
Empower teams to drive excellence in commercial liability claims operations. Lead strategic initiatives, optimize performance, and enhance compliance while fostering relationships with stakeholders to...
Today
Director, Commercial Liability Claims
$114K - $162K *
Oversee the commercial liability claims function, driving strategic direction and operational excellence. Lead a high-performing team, ensuring compliance and optimizing claim outcomes through collabo...
Today
$150K - $180K *
Develop strategic sales initiatives for enterprise services in the payments sector. Engage with key banking clients across the Americas, drive impactful relationships, and enhance business growth thro...
Reposted 3 weeks ago
Senior Director, Contact Center
$150K - $180K *
Lead high-impact contact center operations, integrating strategy, analytics, and engagement. Drive performance management and enhance patient experiences through innovative solutions and effective tea...
3 weeks ago
Director, Finance - US Biosimilars
$163K - $203K *
Elevate the US Biosimilars business by delivering strategic financial insights, fostering cross-functional partnerships, and guiding commercial decisions to drive growth and optimize performance in a...
2 weeks ago
Sr Director, Programming Business Affairs
$194K - $260K *
Optimize strategic negotiations and oversee sports rights acquisition, ensuring compliance and maximizing value across diverse platforms. Lead a high-performing team while collaborating with cross-fun...
Reposted 3 weeks ago
Sr Director, Programming Business Affairs
$185K - $248K *
Lead the charge in strategic sports rights acquisition and business affairs, ensuring compliance and maximizing content value through effective negotiation and cross-functional collaboration in a dyna...
Reposted 3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.