Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Strategic Business Development Director
$125K - $150K *
Drive business growth by developing strategic partnerships and consultative sales. Cultivate relationships with key stakeholders, negotiate contracts, and enhance customer satisfaction while modeling...
1 week ago
Strategic Business Development Director
$125K - $150K *
Empower your career by shaping strategic partnerships and driving business growth through consultative sales and customer relationship management in a dynamic environment...
1 week ago
Strategic Business Development Director
$125K - $150K *
Champion strategic partnerships by developing market penetration plans and nurturing customer relationships. Drive sales growth with a consultative approach while modeling high-performance culture and...
1 week ago
Strategic Business Development Director
$120K - $145K *
Transform your career by driving business growth through innovative partnerships and strategic relationships. Utilize your expertise to engage with key stakeholders, enhance customer satisfaction, and...
1 week ago
Strategic Business Development Director
$125K - $150K *
Unlock potential by leading strategic partnerships and developing innovative sales approaches. Drive growth through customer relationship management and consultative techniques, fostering collaboratio...
1 week ago
$128K - $226K *
Join a team that empowers enterprise customers to realize their CX vision. Drive strategic partnerships, facilitate renewals, and lead cross-functional collaborations, utilizing your expertise to enha...
Reposted 6 days ago
Director, People & Business Operations
$86K - $107K *
Shape the future of our operational landscape by leading HR and business operations. Direct a dedicated team to enhance our employee-oriented culture, drive strategic initiatives, and ensure effective...
1 week ago
Director, MEP Engineering Operations
$159K - $199K *
Lead strategic MEP Engineering and Operations to ensure optimal facility infrastructure, driving efficiency and reliability across diverse properties. Manage skilled-trades teams focus on sustainabili...
Today
Director, MEP Engineering Operations
$159K - $199K *
Pioneer efficiency and reliability in MEP operations, leading a skilled team to enhance infrastructure for extensive building assets. Drive technical innovation and support facility readiness across a...
Yesterday
$105K - $136K *
Champion procurement excellence by managing supply strategies, leading teams, and optimizing supplier performance to enhance overall operational efficiency and cost savings while aligning with product...
Today
Manager I, Customer Success Manager
$134K - $173K *
Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...
Reposted 1 week ago
$110K - $130K *
Champion quality excellence across multiple manufacturing sites, driving strategic initiatives and compliance while fostering collaboration with cross-functional teams and enhancing operational perfor...
2 weeks ago
Director, Custodian Operations and Strategy
$110K - $130K *
Lead cross-functional initiatives to enhance custodian data integration. Oversee strategy and administration of investment data systems, ensuring compliance, operational efficiency, and value-driven s...
Reposted 4 days ago
Director of Technical Services - Primoris Energy Services
$150K - $180K *
Drive your career with enterprise-level leadership in Field Engineering, Construction Technology, and Data Analytics, ensuring optimal project delivery across diverse divisions with a focus on safety...
2 weeks ago
$120K - $145K *
Champion a culture of Quality Excellence by deploying management systems, enhancing customer satisfaction, and driving productivity improvements that foster a quality-driven organization aligned with...
1 month ago
Sales Director, Commercial - NYC Metro
$168K - $253K *
Oversee district sales strategies, nurture team development, and enhance customer satisfaction. Lead a diverse team in driving innovative solutions that bolster Commvault's market position. Make a sig...
4 days ago
Sr Manager, Employee Relations
$97K - $142K *
Join a team that's driving employee relations excellence by resolving complex issues, standardizing processes, and fostering a positive workplace culture across union and non-union environments in a d...
2 weeks ago
Sr Analyst - Decision Analytics | Customer Experience
$90K - $110K *
Unlock insights by analyzing data and crafting innovative solutions. Collaborate with stakeholders to enhance business processes through data mining, modeling, and visualization, while ensuring qualit...
2 weeks ago
Senior Director, Customer Engagement Strategy & Operations
$244K - $305K *
Pioneer innovative AI strategies that enhance healthcare professional engagement, drive business transformation, and create superior customer experiences in a dynamic, commercial environment. Lead cro...
2 weeks ago
$125K - $150K *
Elevate safety standards by leading the North America HSE strategy, ensuring compliance, risk management, and a proactive safety culture across all operations while collaborating with global teams and...
5 days ago
Director, User and Market Insights
$140K - $160K *
Drive impactful market insights strategies that inform innovation and business growth. Collaborate cross-functionally to advocate for user needs, aligning research with organizational goals while lead...
Reposted 2 weeks ago
$90K - $120K *
Drive operational excellence by leading our service department to ensure customer satisfaction, effective scheduling, and team management. Leverage your industry knowledge to enhance service quality a...
2 weeks ago
$75K - $89K *
Pioneer growth by cultivating relationships with customers, identifying needs, and delivering tailored solutions that enhance satisfaction and drive sales for a dedicated customer base in a fast-paced...
2 weeks ago
$125K - $187K *
Lead the charge in advancing cross-platform video advertising through innovative product management. Collaborate with diverse teams, define strategies, and drive development of ML-powered solutions th...
1 week ago
Director, Facilities Management & Technical Services
$165K - $180K *
Lead the facilities management strategy, ensuring operational excellence and best-in-class services across multiple regions and diverse properties. Drive standards, optimize performance, and enhance b...
Reposted 1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.