Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$80K - $120K *

Grow your career by managing and expanding client accounts while delivering top-tier products and solutions. Engage with customers, leveraging your expertise to drive sales success and exceed goals in...

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Unlock new opportunities by managing accounts and driving sales growth through effective solutions, while visiting clients weekly to deliver exceptional service and quality products across diverse ind...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Partner with us to manage and grow accounts while prospecting new business. Utilize your expertise to deliver innovative solutions with our extensive range of high-quality products. Your planning and...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Unlock your potential as you drive sales growth by managing accounts and attracting new clients, providing impactful solutions tailored to diverse industries with a wide range of top-quality products...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Join a dynamic Sales team to manage accounts and drive new business growth while providing customer solutions with our extensive product range, enhancing client satisfaction through excellent service...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Champion customer growth by managing existing accounts and prospecting new businesses, delivering high-quality products and solutions tailored to client needs, while optimizing time spent in the field...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$85K - $135K *

Champion growth by managing key accounts and driving new business opportunities while providing tailored solutions using our extensive product range. Deliver top-notch service, and enhance customer sa...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $110K *

Shape the future of sales by driving growth and building lasting relationships. Manage accounts, identify new opportunities, and deliver high-quality solutions to diverse industries with excellence an...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $110K *

Optimize business growth by managing existing accounts and prospecting new clients. Leverage communication and problem-solving skills to create tailored solutions from a diverse product range in a dyn...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Join a team that's focused on driving growth by managing accounts and generating new business opportunities in a dynamic sales environment with an extensive product portfolio...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $140K *

Engage with customers in the Vancouver market to drive sales growth by managing existing accounts and prospecting for new business, delivering quality products and exceptional service to businesses ac...

Richmond, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $140K *

Drive sales growth by managing accounts and developing new business opportunities. Leverage exceptional products and customer service to enhance client relationships and deliver solutions that meet di...

Vancouver, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $140K *

Unlock new business potential as you manage and expand client accounts while delivering top-quality solutions with our extensive product line. Engage in planning, customer visits, and strategic sales...

Burnaby, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Drive excellence in supply chain operations by leading strategic initiatives in Purchasing, Logistics, and Supplier Management for aerospace manufacturing. Collaborate with cross-functional teams to o...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $130K *

Champion growth in the retail sector by driving account development and sales. Leverage strong customer relationships to enhance satisfaction and profitability while effectively managing your sales pi...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$115K - $140K *

Join our dynamic team to achieve sales growth in the financial services sector! Drive revenue through consultative selling, account management, and strategic relationship building with large banking e...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Engage as a strategic finance partner, leading treasury, compliance, and team development initiatives to drive operational excellence and enhance financial insight across the organization...

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Lead client engagement and drive organic growth by managing strategic relationships, enhancing pipeline visibility, and addressing risks effectively, while collaborating across teams to achieve revenu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$250K - $300K *

Join a team dedicated to transforming the US insurance market through innovative software solutions. Drive sales strategy, manage enterprise accounts, and forge relationships with key decision-makers...

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $140K *

Join a team that's dedicated to expanding our market presence in Vancouver, helping businesses thrive by delivering exceptional products and service. Manage accounts, prospect new clients, and create...

Surrey, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$94K - $151K *

Engage with teams to create strategic sourcing plans and negotiate contracts. Drive supplier relationships while overseeing compliance and performance metrics to maximize efficiency and value across c...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$112K - $168K *

Accelerate field sales success by leading operations and process strategies. Collaborate with teams to enhance efficiency and improve employee experiences across sales channels, ensuring effective exe...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$69K - $103K *

Support customer relationships by delivering responsive service and resolving issues efficiently. Collaborate with internal teams to enhance service quality, ensuring a positive customer experience an...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$160K - $210K *

Lead and redefine the luxury client experience by establishing service standards, coaching teams, and driving operational excellence. Collaborate cross-functionally to enhance client loyalty and eleva...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$130K *

Drive customer relationships and meet sales targets by identifying needs and providing solutions. Collaborate with internal teams to enhance customer satisfaction while managing strategic accounts acr...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.