Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$75K - $95K *

Manage a dynamic automotive parts department while driving sales, optimizing inventory, and leading a high-performing team to achieve customer satisfaction and profitability in a fast-paced dealership...

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

The Parts Director is responsible for overseeing the operations, personnel, marketing, and profitability of the parts department in a dealership. This role involves training staff, ensuring customer s...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$116K - $200K *

Unlock potential by leading commercial finance efforts across North America and Latin America. Partner cross-functionally to drive profitability and deliver insights that influence strategic decisions...

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$75K - $95K *

Optimize the performance and profitability of parts operations while managing personnel, inventory, and vendor relationships to elevate customer satisfaction and business growth. Drive sales initiativ...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $100K *

Shape the future of healthcare dining by leading operations and ensuring superior food quality while managing client relationships and a dedicated team in an acute care environment...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Lead the charge in driving operational excellence across multi-site manufacturing. Oversee production managers in a dynamic 24/7 environment, champion safety, quality, and efficiency while fostering a...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Champion business growth by engaging automotive dealers, expanding market share, and enhancing dealership performance through our lending programs. Drive strong relationships and maximize customer sat...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$155K - $180K *

Transform P2P processes by leading strategic initiatives, ensuring operational excellence, and driving technology advancement. Empower a high-performing team while influencing stakeholders for impactf...

4 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$70K - $95K *

Optimize dealership relationships and expand market share through strategic partnerships, driving program adoption and customer satisfaction while collaborating with operational teams across the compa...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Transform the automotive finance landscape by engaging dealers, fostering relationships, and driving adoption of lending programs to enhance market presence and customer satisfaction across assigned t...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Join a dynamic team to expand market share by building relationships with automotive dealers, driving program adoption, and fostering collaboration for impactful business growth in a fast-paced enviro...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $95K *

Explore new market opportunities as an ambassador to automotive dealers, driving growth and strengthening partnerships through education and strategic sales initiatives to enhance program adoption...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$81K - $122K *

Create compelling campaigns and designs that resonate across B2B and B2C brands. Lead a talented team, optimizing workflows using AI tools while collaborating closely with Marketing to elevate brand s...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$81K - $122K *

Join a team that's dedicated to delivering innovative creative solutions across diverse brands. Oversee and execute compelling campaigns, driving engagement through collaboration and strategic storyte...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$100K - $130K *

Drive strategic HR initiatives within Supply Chain to enhance performance and workforce scalability. Lead a team of HR Business Partners, partnering with leadership to optimize talent management and o...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$204K - $300K *

Oversee global IT operations by leading integration across multiple brands, enhancing performance metrics, and ensuring cost efficiency to drive organizational success and improve employee technology...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $95K *

Join a team that's redefining catering sales at a premier venue. Drive growth through strategic management of catering initiatives, client relationships, and collaboration across multiple venues to en...

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$130K - $180K *

Shape the future of our manufacturing and distribution network while leading end-to-end operations for scalable growth. Drive strategic initiatives, optimize costs, and enhance performance across mult...

4 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$207K - $278K *

Innovate in sports commerce by driving product strategy and execution across multi-functional teams. Shape high-impact initiatives that enhance user acquisition, monetization, and retention for a glob...

1 week ago

  •   11 - 15 years exp.  •   Media

$207K - $278K *

Lead the charge in shaping sports commerce strategies that drive acquisition, monetization, and retention across our diverse portfolio of streaming products, influencing cross-functional teams to deli...

1 week ago

  •   11 - 15 years exp.  •   Media

$146K *

Unlock potential by driving B2B sales through innovative solutions. Leverage your expertise to prospect, build client relationships, and close deals in a vibrant market. Your efforts will help clients...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$81K - $122K *

Join a team that's redefining creativity by driving impactful design across diverse brands and channels. Influence marketing strategies through compelling storytelling and innovative campaigns while c...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$130K - $180K *

Accelerate progress at the forefront of manufacturing and distribution leadership, optimizing operations across multiple sites while driving strategic initiatives and enhancing performance to support...

4 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Unlock potential by leading operational excellence in distribution and transportation. Drive efficiency, safety, and KPIs while developing a high-performing team and fostering customer relationships a...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$146K *

Elevate your sales career by connecting with businesses, identifying needs, and delivering tailored solutions. Utilize your expertise in account management and cold calling to drive growth in strategi...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.