Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$80K - $95K *

Unlock potential by leading supply chain operations, enhancing customer satisfaction, and driving team performance. Collaborate with key stakeholders to optimize processes, maintain inventory, and ach...

4 days ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Lead operational excellence in supply chain management, fostering collaboration with teams and clients to enhance service delivery, optimize resources, and drive customer satisfaction while aligning w...

4 days ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Lead the charge in optimizing supply chain operations, ensuring customer satisfaction and operational excellence by managing team performance and key inventory functions. Collaborate strategically to...

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$108K - $130K *

Shape the future of customer support by leading our technical team, defining processes, and ensuring exceptional service. Collaborate with engineering to enhance client satisfaction and drive resoluti...

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $220K *

Champion the growth and strategy of a high-performing Transaction Advisory Services practice by leading client engagements, building key relationships, and developing talent in a dynamic market. Eleva...

3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$150K - $180K *

Lead transformative supply chain planning strategies to enhance global performance, driving continuous improvement and stakeholder engagement across all planning domains. Implement metrics and digital...

3 days ago

  •   15+ years exp.  •   Manufacturing & Automotive

$125K - $150K *

Advance revenue growth by leading sales initiatives for Specialty Motors. Build a proactive sales engine, develop new business, and expand strategic accounts to enhance market positioning and maximize...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Bring your expertise to lead operational excellence, overseeing production and delivery. Manage staff, streamline processes, and partner with executives to drive strategic goals and enhance customer s...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$200K - $230K *

Empower strategic impact by driving operational excellence and cross-functional collaboration. Oversee key business processes and align teams for successful market entry, fostering sustainable growth...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$170K - $200K *

Drive high-performance in Sourcing & Procurement while leading and mentoring a team. Collaborate cross-functionally to enhance compliance and operational excellence, ensuring client satisfaction and i...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$170K - $180K *

Lead transformative Product Marketing strategies to enhance messaging and Go-To-Market initiatives across product lines. Collaborate with cross-functional teams to optimize positioning and drive growt...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$151K - $211K *

Play a key role in driving alignment across cross-functional stakeholders, ensuring strategic execution and accountability. Be a key connector in transformation initiatives while managing external cus...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Shape the future of design by leading strategic initiatives and managing a team to create innovative assets across Specialty and Restaurant brands, ensuring alignment with brand standards and successf...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$115K - $140K *

Join our dynamic team to achieve sales growth in the financial services sector! Drive revenue through consultative selling, account management, and strategic relationship building with large banking e...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Champion growth in the retail sector by driving account development and sales. Leverage strong customer relationships to enhance satisfaction and profitability while effectively managing your sales pi...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Grow your career with a dynamic sales role that focuses on managing and expanding client relationships, driving revenue through strategic planning and insightful solutions across multiple industries w...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Grow your sales career by identifying opportunities, managing accounts, and providing tailored solutions for customers in a vibrant market. Collaborate with a dedicated team and benefit from comprehen...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Drive market growth by fostering relationships and uncovering customer needs. Utilize extensive product offerings to deliver effective solutions. Join a collaborative team with comprehensive sales tra...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Develop strategic sales initiatives to enhance customer relationships and drive market growth through onsite engagements and tailored solutions across diverse industries...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$85K - $135K *

Accelerate growth by managing key accounts and developing new business opportunities. Utilize your sales expertise to deliver tailored solutions and enhance customer satisfaction across diverse indust...

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $135K *

Drive sales growth by managing existing accounts and acquiring new business. Collaborate with diverse clients to provide tailored solutions using a vast product range, ensuring exceptional service and...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$85K - $135K *

Grow your career with a dynamic sales role to manage accounts and drive new business. Utilize excellent communication skills to deliver quality solutions with our extensive product range and achieve s...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$85K - $135K *

Take ownership of account management and sales growth, driving customer satisfaction and engagement by leveraging a vast product portfolio and strategic solutions tailored for diverse industries...

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $135K *

Manage and expand a diverse client base through effective sales strategies while delivering exceptional product solutions. Engage with customers directly to drive growth and foster long-term relations...

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $135K *

Tackle sales challenges by managing existing accounts and developing new business opportunities, leveraging a broad range of quality products to drive customer satisfaction and revenue growth in your...

5 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.