Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Director & Product Lead
$210K - $240K *
Transform enterprise partnerships through strategic product ownership, defining the vision and roadmap for SaaS integration while influencing cross-functional teams for maximum impact and operational...
2 weeks ago
Director, Store Operations (Workforce Management)
$90K - $120K *
Shape the future of retail by leading the workforce management team, ensuring accurate labor planning and optimizing store performance through strategic initiatives and software solutions. Drive effic...
Reposted 1 week ago
$207K - $278K *
Lead the charge in driving comprehensive product strategy for sports commerce, enhancing user engagement and revenue through cross-functional collaboration and execution across diverse teams and platf...
1 week ago
Senior Director, Product Management
$218K - $365K *
Lead the charge in defining strategic vision and execution for Identity & Access Management products, collaborating with key stakeholders to enhance security, availability, and compliance, all while f...
Today
Senior Director, Product Management
$218K - $365K *
Drive strategic vision and execution of Identity & Access Management products, ensuring customer trust through robust platform services and security. Collaborate with cross-functional teams to deliver...
Today
Senior Director, Product Management
$218K - $365K *
Champion the Identity & Access Management portfolio by shaping product strategy, engaging with stakeholders, and guiding a diverse team to deliver security solutions that exceed customer expectations...
Today
$92K - $102K *
Elevate your career by leading a diverse team, driving operational excellence, and enhancing customer satisfaction in a dynamic environment. Foster engagement and continuous improvement to achieve str...
1 week ago
$120K - $150K *
Join a team that's dedicated to enhancing operational efficiency and strategic performance. Collaborate with leadership to drive growth initiatives, manage key projects, and foster stakeholder engagem...
2 days ago
Director - Benefits and Payroll
$90K - $120K *
Elevate your career by leading our organization’s benefits and payroll strategies! Drive continuous improvement, ensure compliance, and foster a high-performing team while providing exceptional suppor...
1 week ago
Director, Business Development
$90K - $130K *
Champion innovative solutions within enterprise sales to drive growth for leading CPG brands. Own complex sales cycles, engage key stakeholders, and deliver strategic insights in omnichannel commerce...
3 weeks ago
Director, Business Development
$100K - $150K *
Drive complex enterprise sales cycles by orchestrating multifaceted strategies with leading brands and retailers, aligning solutions with measurable outcomes, and leading diverse stakeholder engagemen...
3 weeks ago
Lead Director, Pharmaceutical Contracting
$100K - $231K *
Join a team that's leading high-stakes rebate negotiations with pharmaceutical manufacturers. Engage in strategic discussions to drive rebate generation, foster key relationships, and collaborate acro...
Yesterday
Lead Director, Pharmaceutical Contracting
$100K - $231K *
Pioneer strategic negotiations and contract management for high-value rebates in Pharmaceuticals. Engage with cross-functional teams to optimize partnerships and drive financial goals while managing c...
Yesterday
Lead Director, Pharmaceutical Contracting
$100K - $231K *
Optimize high-impact rebate negotiations for branded pharmaceuticals. Collaborate with cross-functional teams to establish strategic partnerships and enhance cost management for multiple healthcare se...
Yesterday
Lead Director, Pharmaceutical Contracting
$100K - $231K *
Drive strategic negotiations on high-value rebate contracts within managed care, collaborating with internal and external stakeholders to foster strong relationships and achieve financial goals. Lever...
Yesterday
$70K - $95K *
Join a dedicated team committed to enhancing guest experiences while overseeing front office operations, managing staff, and ensuring prompt service. Innovate solutions for guest inquiries and maintai...
2 weeks ago
Manager Customer Development - Grocery Channel
$90K - $120K *
Shape your career by leading strategic customer partnerships and driving profitable growth in the grocery sector. Collaborate cross-functionally to unlock opportunities and own the P&L for key account...
3 weeks ago
Director, Program Management - Consumables
$160K - $190K *
Drive strategic cross-functional programs in consumables operations, guiding product development, manufacturing, and commercialization. Lead initiatives for scalable delivery and compliance while coll...
1 week ago
Strategic Customer Success Manager
$107K - $145K *
Join a team that's dedicated to driving success for enterprise customers. In this role, you'll foster strong relationships, deliver strategic insights, and ensure alignment between customer needs and...
6 days ago
$75K - $95K *
Manage a dynamic automotive parts department while driving sales, optimizing inventory, and leading a high-performing team to achieve customer satisfaction and profitability in a fast-paced dealership...
Reposted yesterday
$70K - $95K *
The Parts Director is responsible for overseeing the operations, personnel, marketing, and profitability of the parts department in a dealership. This role involves training staff, ensuring customer s...
Reposted 2 days ago
Commercial Finance Director, Protective Packaging, Americas
$116K - $200K *
Unlock potential by leading commercial finance efforts across North America and Latin America. Partner cross-functionally to drive profitability and deliver insights that influence strategic decisions...
Yesterday
$75K - $95K *
Optimize the performance and profitability of parts operations while managing personnel, inventory, and vendor relationships to elevate customer satisfaction and business growth. Drive sales initiativ...
Reposted 2 days ago
$95K - $100K *
Shape the future of healthcare dining by leading operations and ensuring superior food quality while managing client relationships and a dedicated team in an acute care environment...
4 weeks ago
Director, Manufacturing Operations
$120K - $150K *
Lead the charge in driving operational excellence across multi-site manufacturing. Oversee production managers in a dynamic 24/7 environment, champion safety, quality, and efficiency while fostering a...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.