Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Customer Service Department Manager - Bilingual
$85K - $100K *
Unlock potential by leading a dynamic customer service team, fostering excellence, and enhancing operational efficiency. Manage daily activities and address challenges to create a thriving environment...
3 weeks ago
$110K - $130K *
Join a dynamic team leading strategic customer relationships to enhance service excellence and operational efficiency. Drive accountability and innovation in logistics and transportation, ensuring hig...
2 weeks ago
$110K - $130K *
Champion the growth of our purchasing function as you lead a dynamic team, develop strategic vendor relationships, and optimize procurement processes while supporting scaling from 60 to 100 locations...
Reposted 3 weeks ago
$88K - $105K *
Pioneer supply chain excellence by leading purchasing, supplier management, and inventory control. Drive process improvements and develop scalable solutions to enhance material availability, cost effi...
4 days ago
$110K - $130K *
Shape the future of client support by driving innovation, enhancing relationships, and leading strategic initiatives for exceptional client experiences while aligning with organizational goals...
1 week ago
Regional Customer Service Manager, Americas
$100K - $120K *
Pioneer operational excellence by leading regional customer service teams across North and South America, driving satisfaction and performance through collaboration and strategic oversight...
Today
$100K - $120K *
Lead the charge in strategic purchasing, building a top-tier team and vendor base. Oversee procurement processes while driving efficiency and scalability as the organization expands locations and enha...
Reposted 3 weeks ago
Managing Director, Contract Logistics
$180K - $220K *
Engage in transformative enterprise logistics partnerships by leading strategic business development initiatives with Fortune 1000 executives, driving revenue growth, and designing custom solutions th...
Reposted 2 weeks ago
Sales Director, Carrier Solutions
$160K - $195K *
Empower life and annuity carriers through technology-based solutions by leveraging your extensive network and expertise to drive new business and underwriting sales, from prospects to closed deals in...
1 week ago
Director, Office of Financial Management
$150K - $180K *
Champion fiscal integrity by leading financial management operations and compliance, ensuring accurate reporting and policy adherence across the Department while directing a skilled team to enhance ef...
3 weeks ago
Director, Warehouse Operations
$110K - $130K *
Lead the charge in optimizing warehouse operations, ensuring high performance in distribution, safety, and customer service while managing budgets and team development in a fast-paced environment...
5 days ago
Director, Account Executive - DGMN
$125K - $150K *
Transform insights into actionable marketing strategies while leading a team, maximizing advertiser investments, and engaging with cross-functional teams to drive business growth in a dynamic retail m...
Reposted 4 days ago
$80K - $90K *
Transform client service operations by leading teams to deliver exceptional service, ensuring operational excellence and compliance while fostering strong client and vendor relationships. Drive contin...
1 week ago
$80K - $80K *
Transform client relationships and enhance service delivery by managing multiple projects and teams. Drive operational excellence while ensuring adherence to policies and exceptional customer satisfac...
2 weeks ago
Divisional Director, Field Project Managers
$110K - $130K *
Develop strategic leadership for project management, optimizing processes and resources. Inspire a team, enhance project execution and stakeholder relationships, and drive performance through effectiv...
1 week ago
Divisional Director, Field Project Managers
$120K - $145K *
Engage with strategic leadership to drive project management excellence, overseeing diverse project execution while optimizing processes and fostering team development for impactful results across the...
1 week ago
Divisional Director, Field Project Managers
$110K - $130K *
Elevate project management excellence by providing strategic leadership, mentoring a dedicated team, and ensuring alignment with organizational goals while driving efficiency and continuous improvemen...
1 week ago
Divisional Director, Field Project Managers
$110K - $130K *
Join a team that's redefining project management excellence. Lead and inspire a diverse team to optimize processes, enhance project delivery, and achieve strategic goals, all while fostering an innova...
1 week ago
$100K - $120K *
Drive transformative commercial strategies to enhance client partnerships, expand revenue, and lead complex market initiatives across the Americas. Collaborate with stakeholders to deliver innovative...
2 weeks ago
$100K - $120K *
Champion innovative commercial solutions to drive revenue growth, nurture client relationships, and leverage cross-border opportunities within corporate legal, funds, and fiduciary services across the...
2 weeks ago
$110K - $130K *
Lead the charge in executing a dynamic sponsorship growth strategy, guiding a high-performing sales team to forge relationships with leading solution providers and achieve significant revenue targets...
Reposted 2 weeks ago
Director, Sales and Service Operations
$110K - $130K *
Lead and optimize client care, partner support, and inside sales teams. Drive performance through metrics, ensuring quality service delivery while scaling operations effectively to meet growth objecti...
1 week ago
$300K - $375K *
Unlock potential by leading a high-performing team of 700+ in a 2M sq ft facility, driving operational excellence and superior customer service while aligning strategy with corporate objectives...
3 weeks ago
$300K - $375K *
Execute operational strategies that drive excellence in a 2M sq. ft. facility. Lead a diverse team of 700+ to optimize performance, uphold standards, and enhance customer service while partnering with...
3 weeks ago
$300K - $375K *
Join a leading distributor as a Director of Operations, overseeing 700+ employees across vast operations. Shape strategy, enhance performance, and cultivate a customer-first culture in a dynamic envir...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.