Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$120K - $150K *
Lead the charge in cultivating strategic Power 4 partnerships, fostering growth and satisfaction. Collaborate closely across teams to ensure impactful engagement and drive renewal initiatives in a dyn...
1 week ago
Customer Service Support Supervisor
$72K - $101K *
Oversee customer support operations, ensuring effective communication and service delivery while mentoring staff and enhancing processes to achieve high-quality service outcomes and operational effici...
4 weeks ago
$107K *
Join a dynamic team passionate about brokerage and lead generation. Enhance relationships, negotiate freight costs, and manage accounts with agility and expertise in a fast-paced and supportive enviro...
3 weeks ago
$150K - $165K *
Lead the charge in ensuring compliance with international trade regulations. Manage import/export activities, guide regulatory practices, and collaborate across teams to support company operations and...
3 days ago
$120K - $180K *
Shape the future of operational excellence by leading growth strategies, optimizing service delivery, and enhancing profitability across your region, while driving high performance within diverse team...
2 weeks ago
Regional Sales Director, CRM (Dallas TX)
$130K - $240K *
Drive sales excellence in the Cardiac Rhythm Management sector by leading a high-performing team, shaping commercial strategies, and enhancing customer relationships to restore health and improve live...
Reposted yesterday
$90K - $130K *
Champion the execution of high-profile events, from strategy to on-site management. Lead sponsor partnerships and ensure exceptional experiences that enhance brand visibility and client engagement acr...
2 weeks ago
$75K - $95K *
Lead the charge in elevating cleaning operations across multiple facilities, ensuring high standards of safety and efficiency while fostering a culture of excellence and continuous improvement within...
1 week ago
Senior Director, Digital Experience Strategy
$140K - $220K *
Shape the future of digital strategy by leading a high-performing team dedicated to transforming brand websites and enhancing customer experiences through innovative digital initiatives and cross-func...
1 week ago
$75K - $95K *
Oversee the management and performance of a regional portfolio, guiding Property Managers and site teams to enhance property operations, ensuring adherence to policies, budgeting effectively, and fost...
6 days ago
Director, Tech Lead, Service Supply Chain
$177K - $198K *
Lead empowered product teams to design, develop, and deliver impactful digital solutions. Collaborate across disciplines and drive engineering excellence while shaping customer experiences and contrib...
2 days ago
Head of Operations & Customer Success
$280K - $350K *
Tackle operational excellence and customer success by leading enterprise-wide service teams, enhancing client experiences, and driving process efficiencies to support sustainable growth and transforma...
1 month ago
$120K - $150K *
Drive the sourcing strategy and procurement operations across various supply chains, ensuring successful vendor partnerships and budget management for significant annual spend. Lead teams to achieve s...
2 weeks ago
Sr. Manager - Service Center of Excellence
$90K - $120K *
Lead the charge in optimizing the Service Center of Excellence through effective management of operations, performance metrics, and workforce solutions, ensuring top-quality service delivery and conti...
1 week ago
$90K - $120K *
Lead the charge in driving customer success through comprehensive lifecycle management strategies, ensuring robust engagement and satisfaction while maximizing program success and profitability in a c...
6 days ago
$75K - $95K *
Pioneer sales initiatives that elevate community engagement, foster relationships, and drive occupancy goals while leading a dedicated sales team in delivering excellence in senior living services ali...
3 weeks ago
$80K - $110K *
Transform the manufacturing landscape by leading the operations of a new satellite facility. Drive production efficiency, enhance quality standards, and build a cohesive team, while ensuring safety an...
Yesterday
Senior Director, CFC CRM Lifecycle & Value Lead
$214K - $358K *
Build a sustainable CRM platform lifecycle strategy ensuring global capabilities drive local market execution, optimizing adoption and measurable value across all live markets, while collaborating wit...
Reposted 5 days ago
Strategic Services Director - DMC
$80K - $160K *
Drive growth by selling impactful DMC services to clients within clinical trials. Leverage your sales expertise to collaborate with teams, enhance client relationships, and stay ahead of market trends...
3 weeks ago
$67K - $101K *
Explore opportunities to enhance client relationships and drive revenue growth by collaborating with national and regional accounts, while aligning with corporate sales strategies and ensuring custome...
Reposted 2 weeks ago
Account Executive Director, Workforce
$120K - $180K *
Empower growth in your career by driving strategic enterprise sales for AI-driven identity and fraud solutions. Lead high-impact initiatives in a greenfield territory with a focus on innovative workfo...
Today
Account Executive Director, Workforce
$150K - $200K *
Accelerate progress at the forefront of AI-driven identity solutions, leading enterprise sales efforts in workforce management. Shape the future by driving product adoption and delivering value in a h...
Today
$120K - $150K *
Drive excellence in manufacturing by optimizing processes and ensuring high-quality standards. Collaborate with cross-functional teams to enhance efficiency and maintain compliance with industry regul...
1 week ago
$118K - $196K *
Champion procurement excellence by leading a high-performing team to drive strategic sourcing, supplier partnerships, and cost-saving initiatives across multiple categories. Influence key stakeholders...
2 weeks ago
Senior Director, CFC CRM Lifecycle & Value Lead
$214K - $358K *
Drive the post-launch lifecycle of the CFC CRM platform, ensuring seamless integration and optimization to enhance business value across all markets while collaborating with cross-functional teams for...
Reposted 5 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.