Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$141K - $190K *
Partner with us to elevate production workflows through innovative technology. Lead product management initiatives by leveraging AI to shape solutions that enhance efficiency and amplify the creative...
Reposted today
$95K - $115K *
Partner with us to lead and optimize commercial operations, enhancing performance through data insights, process efficiency, and strategic collaboration to drive revenue growth and profitability...
1 week ago
$150K - $180K *
Empower and lead a global quality strategy, ensuring excellence in Quality Management Systems and Continuous Improvement initiatives across diverse teams and operations. Foster collaboration for optim...
1 week ago
$170K - $190K *
Join a transformative role overseeing manufacturing operations, enhancing team culture, and driving strategic improvements across facilities for optimal productivity and safety while fostering collabo...
3 days ago
$170K - $190K *
Advance operational excellence by leading manufacturing efforts across two plants, promoting a culture of safety, quality, and efficiency, while implementing innovative strategies to enhance productiv...
3 days ago
$195K - $205K *
Unlock potential by leading supply chain strategies across North America. This role drives operational excellence, enhances service levels, and optimizes logistics and inventory management in a dynami...
4 days ago
Category Manager, Global Parts & Services
$90K - $135K *
Innovate your career by strategizing sourcing and procurement for global parts and services. Collaborate with cross-functional teams to enhance supply chain performance, drive improvements, and establ...
4 days ago
Director of Risk Management and Compliance
$110K - $130K *
Drive the organization's risk management and compliance strategy, ensuring effective governance in accordance with legal standards. Lead initiatives in contract management, security, and enterprise ri...
2 weeks ago
Sales Director, Southwest Region
$125K - $150K *
Engage and drive growth by fostering long-term client relationships and identifying new business in the broadband sector. Collaborate with experts to develop actionable strategies and leverage technol...
1 week ago
$120K - $140K *
Develop and oversee day-to-day pharmacy operations, ensuring efficient management, staff support, and regulatory compliance while fostering excellent relationships with healthcare professionals and in...
4 days ago
$95K - $115K *
Drive successful delivery of technology projects by leading teams, ensuring high-quality outcomes and stakeholder engagement through Agile practices and clear communication. Collaborate across departm...
4 days ago
Director Real Estate, Americas
$150K - $180K *
Lead the charge in developing and executing real estate strategy across the Americas, optimizing a diverse portfolio while collaborating with senior leadership and external partners to drive cost effi...
1 week ago
$100K - $120K *
Pioneer comprehensive marketing strategies that elevate brand presence, foster collaboration across departments, and enhance customer engagement while driving profitable growth and innovative promotio...
Today
$89K - $169K *
Develop and implement HR strategies that align with business objectives, focusing on change management and talent solutions. Collaborate with leaders to drive organizational effectiveness and transfor...
1 week ago
$89K - $169K *
Elevate organizational effectiveness by implementing transformative talent solutions. Partner with HR leaders, utilizing data analytics and change management strategies to meet business objectives and...
1 week ago
$100K - $120K *
Bring your expertise to lead operational excellence across multiple customer locations, fostering strong relationships and driving performance improvement while achieving P&L targets and enhancing tea...
Today
$100K - $120K *
Drive exceptional performance in a high-volume distribution operation, enhancing customer satisfaction and operational efficiency while developing strong teams. Lead financial management and continuou...
1 month ago
$100K - $125K *
Manage and optimize a high-performing service department focused on customer satisfaction and operational efficiency. Lead teams, oversee service processes, and drive revenue growth while ensuring ope...
3 weeks ago
District Director of Operations
$160K - $175K *
Pioneer operational excellence across multiple sites, driving strategic growth and ensuring client satisfaction. Lead teams in optimizing processes and maintaining high standards of service within the...
Reposted 3 weeks ago
Vice President, Specialty Services
$180K - $220K *
Champion the growth and operational excellence of our Specialty Services division, overseeing P&L, developing strategic customer relationships, and leading a high-performing operations team for succes...
2 weeks ago
$110K - $130K *
Explore opportunities to drive impactful marketing communications, leading a dynamic team that shapes engagement strategies across events, digital content, and community initiatives while maintaining...
4 weeks ago
$200K - $220K *
Shape the future of product platforms by defining strategy, prioritizing innovation, and guiding a high-performing team to enhance revenue growth, customer retention, and operational efficiency across...
2 weeks ago
$110K - $130K *
Shape global sourcing strategies that align with business goals, drive supplier innovation, enhance supplier relationships, and mitigate risks while collaborating across functions to achieve excellenc...
3 weeks ago
Equipment Service Coordinator - Cyrel(R) North America
$95K - $115K *
Tackle regional service operations across North America, leading a team of technicians to ensure optimal equipment performance, customer satisfaction, and technical support throughout the equipment li...
3 weeks ago
Equipment Service Coordinator - Cyrel(R) North America
$95K - $115K *
Lead the charge in optimizing equipment service operations for customer satisfaction and uptime. Manage a team of technicians across North America, providing technical support, resource coordination...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.