Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$110K - $130K *
Optimize production efficiency by leading manufacturing operations across multiple areas; drive continuous improvement initiatives alongside engineering to achieve quality, cost reduction, and safety...
4 days ago
$95K - $115K *
Lead project teams to deliver high-quality outcomes on time and within budget. Collaborate with clients and internal teams to manage project scope, timelines, and communications, ensuring effective re...
Reposted 2 days ago
Sr Director, Portfolio Management
$160K - $200K *
Lead strategic initiatives that enhance real estate portfolio management by analyzing data, optimizing asset performance, and guiding investment decisions while fostering team growth and continuous im...
1 week ago
$110K - $130K *
Shape the future of HR by leading Field HR transformation, enhancing Team Member experiences, and driving high-performance culture across multi-location operations through strategic initiatives and da...
3 weeks ago
Manager, Process Improvement Customer Experience
$100K - $120K *
Unlock potential by leveraging data and process redesign to enhance customer experiences, streamline workflows, and drive organizational change through collaboration and strategic insights...
Reposted 6 days ago
$140K - $165K *
Drive exceptional B2B event experiences by managing logistics, hospitality, and client relationships. Lead planning and execution of high-profile events, ensuring seamless operations and exceeding cli...
4 days ago
$140K - $165K *
Unlock your potential as you lead the logistics of high-profile B2B events, ensuring exceptional experiences from planning through execution. Collaborate with teams and partners to deliver on time and...
4 days ago
$162K - $175K *
Join a team that's committed to excellence in facility management and team development. Oversee operations, budget management, and compliance while enhancing resident experiences in a dynamic communit...
1 week ago
$175K - $190K *
Advance HR strategies to drive talent acquisition, performance, and employee engagement in a multi-site manufacturing environment while ensuring compliance and fostering a high-performance culture...
1 week ago
Director of Franchise Operations
$100K - $120K *
Grow your career with a pivotal role driving franchise success and operational excellence. Collaborate closely with partners to optimize performance, enhance profitability, and ensure adherence to bra...
4 days ago
Director of Franchise Operations
$110K - $130K *
Empower franchise partners by leading operational excellence, ensuring compliance, and enhancing profitability. Collaborate across departments to drive growth, optimize performance, and deliver except...
4 days ago
Senior Manager, Supply Chain - National Brands
$110K - $130K *
Grow your career with a leadership role driving supply chain strategy and performance across National Brands. Influence supplier partnerships and cross-functional collaboration to enhance operational...
3 days ago
$110K - $130K *
Transform your career with impactful leadership in a high-stakes financial environment. Drive new loan origination, develop marketing strategies, and maximize revenue opportunities while guiding a tal...
3 weeks ago
Director, External Communications
$110K - $130K *
Lead the charge in shaping corporate communications strategies that enhance reputation and brand visibility while collaborating with executives to deliver impactful messaging across various channels a...
3 weeks ago
$141K - $190K *
Partner with us to elevate production workflows through innovative technology. Lead product management initiatives by leveraging AI to shape solutions that enhance efficiency and amplify the creative...
Reposted today
$95K - $115K *
Partner with us to lead and optimize commercial operations, enhancing performance through data insights, process efficiency, and strategic collaboration to drive revenue growth and profitability...
1 week ago
$150K - $180K *
Empower and lead a global quality strategy, ensuring excellence in Quality Management Systems and Continuous Improvement initiatives across diverse teams and operations. Foster collaboration for optim...
1 week ago
$170K - $190K *
Join a transformative role overseeing manufacturing operations, enhancing team culture, and driving strategic improvements across facilities for optimal productivity and safety while fostering collabo...
3 days ago
$170K - $190K *
Advance operational excellence by leading manufacturing efforts across two plants, promoting a culture of safety, quality, and efficiency, while implementing innovative strategies to enhance productiv...
3 days ago
$195K - $205K *
Unlock potential by leading supply chain strategies across North America. This role drives operational excellence, enhances service levels, and optimizes logistics and inventory management in a dynami...
4 days ago
Category Manager, Global Parts & Services
$90K - $135K *
Innovate your career by strategizing sourcing and procurement for global parts and services. Collaborate with cross-functional teams to enhance supply chain performance, drive improvements, and establ...
4 days ago
Director of Risk Management and Compliance
$110K - $130K *
Drive the organization's risk management and compliance strategy, ensuring effective governance in accordance with legal standards. Lead initiatives in contract management, security, and enterprise ri...
2 weeks ago
Sales Director, Southwest Region
$125K - $150K *
Engage and drive growth by fostering long-term client relationships and identifying new business in the broadband sector. Collaborate with experts to develop actionable strategies and leverage technol...
1 week ago
$120K - $140K *
Develop and oversee day-to-day pharmacy operations, ensuring efficient management, staff support, and regulatory compliance while fostering excellent relationships with healthcare professionals and in...
4 days ago
$95K - $115K *
Drive successful delivery of technology projects by leading teams, ensuring high-quality outcomes and stakeholder engagement through Agile practices and clear communication. Collaborate across departm...
4 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.