Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$110K - $130K *

Optimize production efficiency by leading manufacturing operations across multiple areas; drive continuous improvement initiatives alongside engineering to achieve quality, cost reduction, and safety...

4 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Lead project teams to deliver high-quality outcomes on time and within budget. Collaborate with clients and internal teams to manage project scope, timelines, and communications, ensuring effective re...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$160K - $200K *

Lead strategic initiatives that enhance real estate portfolio management by analyzing data, optimizing asset performance, and guiding investment decisions while fostering team growth and continuous im...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Shape the future of HR by leading Field HR transformation, enhancing Team Member experiences, and driving high-performance culture across multi-location operations through strategic initiatives and da...

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Unlock potential by leveraging data and process redesign to enhance customer experiences, streamline workflows, and drive organizational change through collaboration and strategic insights...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Business Services

$140K - $165K *

Drive exceptional B2B event experiences by managing logistics, hospitality, and client relationships. Lead planning and execution of high-profile events, ensuring seamless operations and exceeding cli...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$140K - $165K *

Unlock your potential as you lead the logistics of high-profile B2B events, ensuring exceptional experiences from planning through execution. Collaborate with teams and partners to deliver on time and...

4 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$162K - $175K *

Join a team that's committed to excellence in facility management and team development. Oversee operations, budget management, and compliance while enhancing resident experiences in a dynamic communit...

1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$175K - $190K *

Advance HR strategies to drive talent acquisition, performance, and employee engagement in a multi-site manufacturing environment while ensuring compliance and fostering a high-performance culture...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Grow your career with a pivotal role driving franchise success and operational excellence. Collaborate closely with partners to optimize performance, enhance profitability, and ensure adherence to bra...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Empower franchise partners by leading operational excellence, ensuring compliance, and enhancing profitability. Collaborate across departments to drive growth, optimize performance, and deliver except...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Grow your career with a leadership role driving supply chain strategy and performance across National Brands. Influence supplier partnerships and cross-functional collaboration to enhance operational...

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Transform your career with impactful leadership in a high-stakes financial environment. Drive new loan origination, develop marketing strategies, and maximize revenue opportunities while guiding a tal...

Edmonton, ABIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in shaping corporate communications strategies that enhance reputation and brand visibility while collaborating with executives to deliver impactful messaging across various channels a...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$141K - $190K *

Partner with us to elevate production workflows through innovative technology. Lead product management initiatives by leveraging AI to shape solutions that enhance efficiency and amplify the creative...

Reposted today

  •   5 - 7 years exp.  •   Media

$95K - $115K *

Partner with us to lead and optimize commercial operations, enhancing performance through data insights, process efficiency, and strategic collaboration to drive revenue growth and profitability...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Empower and lead a global quality strategy, ensuring excellence in Quality Management Systems and Continuous Improvement initiatives across diverse teams and operations. Foster collaboration for optim...

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$170K - $190K *

Join a transformative role overseeing manufacturing operations, enhancing team culture, and driving strategic improvements across facilities for optimal productivity and safety while fostering collabo...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$170K - $190K *

Advance operational excellence by leading manufacturing efforts across two plants, promoting a culture of safety, quality, and efficiency, while implementing innovative strategies to enhance productiv...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$195K - $205K *

Unlock potential by leading supply chain strategies across North America. This role drives operational excellence, enhances service levels, and optimizes logistics and inventory management in a dynami...

4 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $135K *

Innovate your career by strategizing sourcing and procurement for global parts and services. Collaborate with cross-functional teams to enhance supply chain performance, drive improvements, and establ...

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive the organization's risk management and compliance strategy, ensuring effective governance in accordance with legal standards. Lead initiatives in contract management, security, and enterprise ri...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Engage and drive growth by fostering long-term client relationships and identifying new business in the broadband sector. Collaborate with experts to develop actionable strategies and leverage technol...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $140K *

Develop and oversee day-to-day pharmacy operations, ensuring efficient management, staff support, and regulatory compliance while fostering excellent relationships with healthcare professionals and in...

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Drive successful delivery of technology projects by leading teams, ensuring high-quality outcomes and stakeholder engagement through Agile practices and clear communication. Collaborate across departm...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.