Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$75K - $95K *

Join a team that's dedicated to inspiring athletic performance and operational excellence. Lead a district of stores, developing talent and driving sales through strategic vision and community engagem...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Elevate logistics operations by leading planning and management of the supply chain to ensure efficient storage, transportation, and delivery of goods while enhancing team performance and optimizing p...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $130K *

Accelerate your career by leading the design and administration of comprehensive employee benefits programs, ensuring competitiveness while enhancing compliance and cost-effectiveness across a diverse...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Accelerate finance operations by leading accounting functions and spearheading digital transformation initiatives in a high-growth SaaS environment, ensuring modern practices and accurate financial re...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $95K *

Elevate district operations through strategic leadership, driving sales performance and team development while fostering community engagement and operational excellence across multiple stores...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Empower the success of a district as a multi-store leader, driving sales, team performance, and brand excellence. Engage in strategic planning, root cause analysis, and community partnerships while fo...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Champion the success of our district operations while leading a dedicated team to drive sales, enhance athlete experiences, and cultivate talent, all within a customer-focused environment that promote...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Shape your career as a District Manager, driving sales and team development in a dynamic environment. Lead multiple stores, fostering athlete engagement and operational excellence while cultivating a...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Elevate district operations by leading multiple stores, driving sales, fostering team development, and delivering exceptional athlete experiences. Harness your leadership to align strategies with busi...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Champion operational excellence across multiple stores by driving sales, enhancing customer satisfaction, and developing talent within your district. Collaborate with teams to achieve business objecti...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Elevate retail operations by driving sales and development, fostering a high-performing team while communicating company vision and strategies across multiple locations to enhance athlete and teammate...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$95K - $105K *

Shape the future of operations at a premier venue by leading a dynamic team, enhancing guest experiences, and driving sales through effective management and communication. Collaborate across departmen...

Yesterday

  •   Less than 5 years exp.  •   Hospitality & Recreation

$90K - $120K *

Drive customer service excellence by mentoring a high-performing team, leading process improvements, and optimizing sales support in a dynamic manufacturing environment to enhance overall business suc...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$79K - $128K *

Join our team as a Commercial Account Executive, driving sales growth and engaging with customers in your territory. Utilize your solution-selling skills to uncover needs, deliver tailored offerings...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$240K - $330K *

Lead global real estate and workplace strategies, shaping innovative environments to support business growth, operational efficiency, and employee experiences across a diverse portfolio of office and...

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$100K - $130K *

Pioneer operational excellence in a dynamic logistics environment, managing warehouse functions to secure compliance and boost efficiency. Lead a team, oversee cold chain logistics, and ensure quality...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Collaborate with a diverse national team to lead audits and performance metrics, ensuring strong supply chain management and corrective action processes across multiple plants while driving continuous...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Drive supply chain excellence by leading demand and supply planning, optimizing inventory strategies, and collaborating across functions to enhance operational efficiency and ensure production continu...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $200K *

Unlock potential by leading a dynamic sales team to exceed revenue goals, driving community growth through strategic market expansion and fostering strong client relationships. Your leadership will sh...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$234K - $260K *

Drive growth and strategy in B2B marketing across North America, leading initiatives to enhance brand awareness, generate demand, and structure high-impact marketing programs, ensuring collaboration w...

Reposted 2 days ago

  •   11 - 15 years exp.  •   Business Services

$195K - $229K *

Lead the charge in customer marketing strategy, driving upsell and retention across segments. Collaborate with cross-functional teams to create engaging programs that enhance customer success and fuel...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $180K *

Innovate growth strategies for multi-site facility services, driving revenue and leading a high-performing business development team. Collaborate with enterprise clients for scalable, standardized sol...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Shape the future of manufacturing operations by providing strategic direction across multiple plants, driving efficiency, and fostering cultural change for optimal productivity and profitability while...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Food & Beverages

$160K - $175K *

Lead the LATAM Project Management team to successfully execute logistics initiatives. Drive project delivery, mentor team members, and enhance departmental operations while ensuring alignment with org...

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$100K - $155K *

Transform healthcare supply chains as a leader in customer success projects, influencing strategies and ensuring seamless delivery of critical therapies worldwide. Engage with global teams and tackle...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.