Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$90K - $110K *

Transform your career by leading operational excellence in a high-energy distribution environment. This role requires strong leadership, relationship management, and strategic planning to enhance logi...

Mississauga, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$100K - $130K *

Join a team that's shaping the future of automation in distribution. Lead strategic initiatives to implement advanced technologies, enhance operational efficiency, and drive innovation across multiple...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $100K *

Lead a dynamic team of Mobile Technicians to enhance efficiency, drive growth, and ensure high safety standards while meeting customer needs in a fast-paced environment. Foster collaboration and conti...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$100K - $130K *

Join a team that's committed to delivering exceptional client experiences by driving strategic initiatives, overseeing program operations, and building lasting client relationships while cultivating t...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Inspire exceptional client experiences by leading program excellence and enhancing team performance. Drive strategic initiatives while building strong relationships with clients, ensuring seamless ser...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $250K *

Drive strategic growth by managing relationships with over 30 private equity firms in the Consumer sector, leading M&A advisory and financing transactions while ensuring top-tier client engagement and...

Reposted today

  •   11 - 15 years exp.  •   Finance & Insurance

$200K - $250K *

Engage with over 30 financial sponsor clients in the Consumer sector, driving M&A advisory and leveraged finance transactions. Collaborate across teams to originate and execute high-value deals while...

Reposted today

  •   11 - 15 years exp.  •   Finance & Insurance

$200K - $250K *

Advance your career by managing and growing relationships within the Consumer sector, driving M&A and financing transactions with financial sponsor clients, and collaborating with cross-functional tea...

Reposted today

  •   11 - 15 years exp.  •   Finance & Insurance

$161K - $348K *

Drive account growth and customer success by managing relationships with CxO executives. Lead profitability initiatives and leverage industry expertise to enhance consulting offerings, while ensuring...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$161K - $348K *

Champion customer relationships as you drive account growth and profitability across various industries. You'll leverage your expertise to create deep connections and deliver outstanding results, coll...

1 month ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$95K - $160K *

Unlock potential by leading product management in customer care, driving innovation and growth strategies. Enhance customer experiences and collaborate across teams to develop market-leading solutions...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$200K - $250K *

Partner with us to build and strengthen relationships with private equity firms, driving M&A advisory and leveraged finance solutions in the Consumer sector. Lead transaction execution and collaborate...

Reposted today

  •   11 - 15 years exp.  •   Finance & Insurance

$75K - $95K *

Manage and enhance the effectiveness of marketing processes, bridging communication between teams to ensure strategic alignment, operational excellence, and high-quality deliverables while mentoring a...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$130K - $180K *

Shape the future of client relationships by driving account growth, ensuring profitability, and fostering deep connections with top executives. Utilize your expertise to deliver exceptional customer s...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $160K *

Drive impactful customer relationships and account growth by leading consultative sales and ensuring profitability across portfolio accounts. Collaborate with teams to deliver exceptional customer suc...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$154K - $231K *

Elevate financial strategy by leading analysis and reporting efforts across divisions. Ensure accuracy, provide insights to executives, and drive process improvements while developing talent and foste...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$115K - $173K *

Lead the charge in crafting a global clinical supply chain strategy for groundbreaking therapies, ensuring seamless delivery of investigational medicinal products while collaborating across functions...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$96K - $137K *

Explore a leadership role where you'll manage high-value client portfolios, drive growth, and deliver integrated solutions. Collaborate across teams to achieve both client success and internal excelle...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead the charge in enhancing quality leadership across assigned manufacturing sites. Ensure compliance with quality standards, drive process improvements, and foster a culture of excellence while mana...

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$165K - $230K *

Unlock product marketing success by crafting compelling narratives, executing go-to-market strategies, and driving cross-functional collaboration to enhance market positioning of innovative SaaS solut...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Manage and inspire a team of Product Marketing Associates to develop innovative strategies. Collaborate across departments to enhance product positioning while driving market trends and optimizing mar...

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$85K - $110K *

Lead a dynamic team in shaping product marketing strategies that drive engagement and growth. Oversee design direction, collaborate cross-functionally, and innovate new product positioning to enhance...

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Lead a dynamic team in driving innovative product marketing strategies, ensuring optimal collaboration between departments, and leveraging market insights to position products effectively and exceed c...

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Elevate product marketing strategies by leading a talented team, driving creative direction, and enhancing cross-department collaboration to deliver innovative customer-focused solutions and anticipat...

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $110K *

Pioneer impactful product marketing strategies while leading the team to elevate brand presence and drive growth through collaborative communication and innovative positioning in a dynamic environment...

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.