Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$83K - $107K *
Take ownership of distribution center operations, ensuring optimal efficiency and customer satisfaction. Manage budget, lead personnel, and coordinate logistics to uphold company standards and meet se...
2 weeks ago
$120K - $150K *
Unlock strategic potential by delivering high-impact, client-focused IT projects. Collaborate with diverse teams to enhance service quality, resolve issues, and drive measurable growth and client sati...
1 week ago
Director of Direct to Consumer (DTC) - Americas Region
$185K *
Lead the Americas DTC strategy, leveraging data to drive growth, manage P&L, and optimize consumer lifecycle. Collaborate cross-functionally to enhance performance and build a high-performing team, en...
2 days ago
$165K - $180K *
Shape the future of technical accounting by leading compliance and reporting initiatives. Drive process improvements in a fast-paced environment, mentoring a global team and collaborating with cross-f...
2 weeks ago
$90K - $130K *
Build impactful commercial construction projects by leading teams to ensure successful execution, adherence to client expectations, and safety compliance. Drive quality, timelines, and financial goals...
3 weeks ago
Director, Last Mile Transportation (Remote)
$120K - $150K *
Advance your career by leading a high-performing Last Mile Transportation team. Drive strategic P&L management, enhance efficiency, and ensure operational excellence while developing innovative soluti...
1 week ago
Senior Category Leader - Direct Spend
$90K - $120K *
Analyze and optimize supplier strategies for direct materials, ensuring operational efficiency and cost savings. Lead negotiations and performance management while collaborating across teams to drive...
3 weeks ago
Director of Data Solutions Sales
$120K - $180K *
Join a dynamic team to drive revenue growth and build a scalable sales system for data solutions. Your expertise in enterprise sales, pipeline development, and process innovation will shape the future...
3 weeks ago
$234K - $422K *
Join a team that's redefining sales in the tech landscape, focusing on fostering strategic relationships with leading customers in the Communications, Networking, and AI sectors. Drive growth through...
6 days ago
Senior Manager, Customer Operations
$100K - $130K *
Drive operational excellence as you lead a dynamic team, advocating for customer needs while developing strategic initiatives that enhance service delivery and build lasting partnerships across multip...
3 weeks ago
Director, Global Service Delivery & FinOps
$163K - $215K *
Lead global IT service delivery and financial optimization initiatives, ensuring operational excellence and effective governance across regions. Collaborate with IT leaders to drive improvements and d...
Yesterday
$80K - $100K *
Champion effective project management within healthcare facilities, ensuring timely completion of service and task orders while leading teams and coordinating staffing, resources, and quality control...
2 weeks ago
$80K - $100K *
Elevate project success by leading healthcare facility construction and maintenance. Ensure timely delivery and adherence to budgets while coordinating efforts across multiple teams and conducting qua...
2 weeks ago
$90K *
Optimize project coordination and management to ensure timely completion and adherence to budgets, focusing on facility repair and construction in healthcare environments. Collaborate with diverse tea...
4 weeks ago
$177K - $266K *
Ignite your career by leading global regulatory strategies, ensuring compliance across product lines, and fostering a high-performing team. Drive efficiency through innovation and data-driven insights...
4 weeks ago
Regional Sales Manager/Director
$90K - $130K *
Drive sales strategies across the Eastern US, enhancing product reach and market share. Collaborate with teams to meet customer needs effectively while managing daily operations and representing the b...
Today
$150K - $200K *
Unlock potential by leading strategic sales initiatives that drive growth and forge strong relationships with key retail and eCommerce clients in a fast-paced environment requiring frequent travel. In...
Reposted 3 weeks ago
$75K - $95K *
Engage district operations by leading and developing teams to ensure exceptional customer experiences, optimize financial performance, and maintain safety standards while driving strategic objectives...
3 weeks ago
$75K - $95K *
Drive district operations by leading staff development, ensuring customer satisfaction, managing financial performance, and maintaining safety compliance to achieve strategic goals in a high-performin...
3 weeks ago
$75K - $95K *
Shape the future of district operations by leading and developing teams to enhance customer experiences, manage financial performance, and ensure compliance with industry standards while driving strat...
3 weeks ago
$130K - $180K *
Drive strategic initiatives and lead cross-functional teams to enhance brand growth and market impact, ensuring alignment with company objectives while fostering innovation and collaboration across di...
1 week ago
Director of Sales/Director of Shipping
$80K - $85K *
Empower your career by leading innovative sales initiatives and shipping operations. Combine customer engagement with strategic oversight to drive business growth, enhance operational efficiency, and...
2 weeks ago
Director, Production & Planning
$131K - $170K *
Lead the strategic planning of feature films and projects, optimizing resources and budget through data analysis and cross-department collaboration. Guide a team to enhance production efficiency and i...
Reposted yesterday
Director of Distribution Center Operations
$90K - $110K *
Unlock potential by leading efficient operations in a dynamic distribution environment. Oversee planning, budget control, and team development while ensuring safety, quality standards, and timely deli...
1 week ago
$75K - $95K *
Tackle the complexities of warehouse operations by leading teams, optimizing processes, and implementing best practices to drive efficiency. Ensure smooth daily activities while fostering a culture of...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.