Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Logistics Operations
$125K - $150K *
Grow organizational capability by leading strategic logistics operations that optimize material flow, site logistics, and fleet management. Collaborate across functions to enhance productivity and dri...
2 weeks ago
Director of Customer Experience
$100K - $120K *
Shape the future of customer service by leading a talented team to deliver exceptional experiences, drive performance, and enhance operational strategies in a dynamic, growth-focused environment...
1 week ago
$95K - $115K *
Transform warehouse operations by developing processes and leading a skilled team. Drive productivity, safety, and inventory accuracy while ensuring seamless order fulfillment and compliance with qual...
5 days ago
$138K - $221K *
Champion strategic member services excellence, providing leadership and oversight across operations. Cultivate collaborative relationships and guide policies to support community members, enhancing or...
5 days ago
$120K - $145K *
Reimagine the supply chain landscape by leading end-to-end functions, ensuring alignment between customer demands, production capabilities, and supplier performance while driving operational excellenc...
3 weeks ago
$90K - $110K *
Elevate production efficiency by leading safe, reliable operations and driving continuous improvement. Collaborate across functions to meet customer demands while ensuring top-quality and performance...
2 weeks ago
$175K - $220K *
Join a team that's committed to customer satisfaction by leading relationships and operational excellence across diverse data center operations. Drive performance, advocate for customers, and oversee...
4 days ago
$92K - $110K *
Lead safe and efficient production operations to meet customer demand, ensuring quality, compliance, and continuous improvement while developing a high-performing and engaged workforce...
2 weeks ago
Director of Planning & Scheduling (CSI/Syteline)
$120K - $145K *
Take ownership of optimizing manufacturing planning and scheduling processes. Collaborate across departments to ensure balanced demand and supply, leveraging ERP systems to enhance efficiency and inve...
2 weeks ago
$98K *
Join a dynamic team to lead maintenance operations, ensure top-tier resident experiences, and drive community performance while guiding a dedicated team towards excellence and efficiency. Be an integr...
Today
$125K *
Drive customer success by leading the sales lifecycle from RFQ to delivery. Collaborate with cross-functional teams to ensure seamless project execution, maintaining alignment on priorities, and manag...
1 week ago
$110K - $130K *
Lead and elevate exceptional guest services across ground handling operations, ensuring operational excellence and customer satisfaction in a dynamic and fast-paced aviation environment...
Reposted 2 weeks ago
$187K - $198K *
Transform safety practices in construction by leading audits, workshops, and reports. Collaborate with teams to enhance site-specific safety strategies while ensuring compliance with OSHA and company...
1 week ago
Network Director, Clinical Engineering
$140K - $170K *
Champion operational excellence by leading clinical engineering initiatives, maintaining strong client relationships, and ensuring regulatory compliance in a complex healthcare environment. Drive stra...
3 weeks ago
Senior Director, Professional Services
$204K - $240K *
Lead the charge in transforming service delivery excellence by developing strategic plans, driving portfolio growth, and mentoring high-performing teams to achieve customer satisfaction and measurable...
Reposted 2 weeks ago
$96K - $160K *
Drive operational excellence as you oversee a high-performing team, ensuring customer satisfaction across departments in a fast-paced distribution environment. Your leadership will shape recruitment...
4 days ago
$96K - $160K *
Join a dynamic team to lead branch operations, ensuring exceptional service and performance across multiple departments while fostering talent development and team accountability...
4 days ago
$96K - $160K *
Advance your career by leading a high-performing team in a dynamic operations environment. Your expertise will drive excellence across multiple departments, ensuring top-notch service and employee eng...
4 days ago
$96K - $160K *
Lead operations in a high-performing environment, overseeing multiple departments including Warehouse, Customer Service, and HR. Drive excellence, support talent management, and ensure top-tier servic...
4 days ago
$96K - $160K *
Drive operational excellence by leading a high-performing team across multiple departments, ensuring top-tier customer service and exceeding company standards in a fast-paced, growing environment...
4 days ago
Director, Product Management (California State Team)
$120K - $198K *
Lead cross-functional teams to manage growth and profitability of products, leveraging data analysis and strategic insight to influence decision-making and achieve business objectives effectively acro...
1 week ago
Director, Product Management (California State Team)
$120K - $198K *
Join a team that's driving impactful business decisions through data analysis. As a strategic leader, you will manage product growth, collaborate with stakeholders, and guide a team to ensure alignmen...
1 week ago
$160K - $200K *
Unlock potential by leading the strategy for agentic AI systems that enhance decision-making and productivity across the enterprise. Drive integration of AI solutions, ensuring reliable and governed o...
5 days ago
$100K - $120K *
Optimize operational and growth strategies while managing agency teams to enhance client experiences and drive success across the Northeast Iowa region, fostering a collaborative environment and ensur...
3 weeks ago
$125K - $135K *
Engage in a pivotal HR role to drive strategic initiatives in the Midwest Region, partnering with leadership to foster an effective workforce and enhance organizational performance while managing mult...
4 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.