Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$75K - $95K *
Drive exceptional service delivery by managing a skilled team, exceeding customer expectations, and optimizing profitability while ensuring compliance with safety standards and company policies in a d...
6 days ago
$171K - $297K *
Drive security operations excellence by leading incident response, threat detection, and recovery initiatives. Collaborate across teams to strengthen resilience, reduce risk, and enhance security gove...
Reposted 3 weeks ago
Global Service Delivery Manager
$100K - $130K *
Lead global service delivery initiatives, ensuring efficient software support across business domains by optimizing team operations, communication, and continuous improvement practices to meet stakeho...
1 week ago
Director, BGS Operations - Distribution
$170K - $230K *
Join a team that's driving operational excellence across diverse logistics and supply chain networks. You will enhance performance, establish strategic relationships, and ensure timely product deliver...
Today
Director, BGS Operations - Distribution
$170K - $230K *
Drive operational excellence across North America distribution. Lead teams in logistics and warehousing, ensuring timely product delivery while fostering strategic relationships to achieve growth and...
Today
Senior Manager, Sales Operations — Americas
$160K - $185K *
Oversee Sales Operations for the Americas, enhancing forecasting, pipeline management, and operational excellence. Partner with sales leadership to drive insights, streamline processes, and ensure dat...
1 week ago
$144K - $211K *
Drive operational excellence by leading a large regional distribution team to optimize safety, efficiency, and cost management in fleet operations while achieving strategic business goals across multi...
6 days ago
$169K - $225K *
Lead the charge in transforming production operations, ensuring high-quality manufacturing and delivery of premium vehicles. Drive business growth by developing top-notch teams and optimizing facility...
2 weeks ago
$144K - $211K *
Join a team that's dedicated to driving distribution excellence across multiple facilities. Lead over 200 professionals in optimizing safety, operational efficiency, and cost management while fosterin...
6 days ago
Senior Director, Customer & Trust Operations
$150K - $200K *
Build and lead customer and trust operations from the ground up, redefining support and safety processes in an AI-native environment while collaborating cross-functionally to enhance community engagem...
1 week ago
Senior Director, Customer & Trust Operations
$130K - $180K *
Lead the charge in innovative customer and trust operations, building a world-class function that enhances user experience, trust, and safety, while driving collaboration across teams to translate cus...
1 week ago
$143K - $201K *
Reimagine your career by leading strategic growth initiatives in diverse Out of Home and Foodservice channels. You'll drive collaboration and customer partnerships, enhancing our presence in a complex...
3 weeks ago
$100K - $130K *
Champion the future of sales operations by enhancing team efficiency through data insights and management. Drive forecasting, sales readiness, and compliance while leading and developing your team to...
4 weeks ago
$100K - $140K *
Elevate your career by driving growth and nurturing customer relationships in a dynamic sales territory. Utilize consultative approaches to identify opportunities, achieve sales goals, and deliver tai...
2 weeks ago
$100K - $140K *
Unlock potential by driving sales growth and fostering relationships within an established customer base. Collaborate across teams to expand opportunities and achieve profitability by proactively purs...
2 weeks ago
$100K - $140K *
Deliver growth as you drive sales and strengthen relationships with customers, expanding our market presence. Leverage your experience to explore new business opportunities and achieve profitability f...
2 weeks ago
$120K - $150K *
Deliver strategic leadership and drive sales growth for capital equipment solutions in North America, cultivating relationships and managing complex sales cycles to achieve business objectives in the...
3 weeks ago
Senior Director, Customer & Trust Operations
$150K - $200K *
Empower your career by building and leading world-class customer and trust operations at an innovative AI-driven music platform, enhancing the user experience and ensuring customer safety and satisfac...
1 week ago
Senior Director, Customer & Trust Operations
$130K - $180K *
Transform customer trust operations by building a top-tier support and community function that leverages data and AI to enhance experiences and strengthen client relations across platforms...
1 week ago
$90K - $120K *
Lead the charge in operational excellence across multiple dental practices, ensuring financial success and compliance while fostering strong relationships with Office Managers to enhance Patient Care...
3 weeks ago
Senior Sales Director, Corporate
$215K - $230K *
Lead the charge in driving growth and performance within the Corporate sales sector. Manage a team of Account Executives, develop talent, and shape go-to-market strategies to secure enterprise clients...
2 weeks ago
Director, Client Experience Operations
$99K - $175K *
Shape the future of client operations as a key partner to executive leadership, driving strategy into action. Manage relationships, implement systems, and ensure high-quality client engagement through...
2 weeks ago
Director, Client Experience Operations
$99K - $175K *
Optimize client operations and drive strategic initiatives by translating executive goals into actionable insights, fostering cross-functional collaboration, and enhancing operational efficiency for t...
2 weeks ago
Director, Client Experience Operations
$99K - $175K *
Empower your career by driving client experience operations, collaborating with senior leaders to enhance systems and processes while ensuring impactful client engagements within a dynamic, fast-paced...
2 weeks ago
Director, Client Experience Operations
$99K - $175K *
Contribute to a high-impact client experience operations role that bridges strategy and action. Collaborate with executive leadership and build operational frameworks that enhance client relationships...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.