Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$100K - $150K *

Grow your career with an opportunity to lead and develop sales talent while enhancing your expertise in mortgage financing and real estate. Drive success through coaching and innovative talent attract...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$108K - $166K *

Drive the strategic oversight and management of fiscal and human resources. Lead the administration of budgeting, compliance, and staff support for a large academic unit with extensive financial opera...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$125K - $160K *

Inspire customer-centered sales strategies, leading teams and partnerships. Drive excellence in luxury retail performance by leveraging deep insights and strategic initiatives to enhance team capabili...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$160K - $190K *

Transform your future by leading strategic pursuits in complex transformation deals. Collaborate across disciplines to craft compelling narratives that resonate with executives. Drive impactful outcom...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Drive impactful financial strategies by leading FP&A initiatives, analyzing performance metrics, and guiding cross-functional teams. Leverage your expertise to enhance operational planning and achieve...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Transform the employee experience by leading strategic HR initiatives that empower a diverse workforce and drive engagement across the organization, fostering a culture of growth and sustainability wi...

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$70K - $95K *

Lead the charge in overseeing residential pool renovations, ensuring projects are completed on time, on budget, and to high standards. Serve as the primary contact for clients and coordinate with crew...

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$136K - $200K *

Lead the planning and execution of warehousing and distribution operations, ensuring safety, efficiency, and high service levels, while enhancing team productivity and strategic initiatives to drive o...

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$120K - $180K *

Transform your career by leading global account strategies that drive revenue and enhance executive partnerships. This role demands a strong technical background, extensive sales experience, and the a...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Build a cohesive sales and marketing infrastructure, leading a distributed team while ensuring effective systems, accountability, and operational clarity in a dynamic environment that fosters growth a...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Shape the future of customer operations by leading team workflows and quality initiatives to ensure orders are compliant, clean, and patient-ready. Collaborate with stakeholders to build effective ope...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$171K - $256K *

Unlock potential by leading agency strategy and operations to enhance enterprise marketing effectiveness. Collaborate with cross-functional teams and external partners to drive operational excellence...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$139K - $208K *

Shape the future of financial data governance by leading the strategy and management of critical financial data across ADUSA, fostering governance and cross-functional collaboration to enhance data in...

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$138K - $247K *

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$139K - $208K *

Deliver strategic leadership in finance data governance, managing critical data initiatives. Oversee the development of best practices and frameworks across ADUSA Finance, ensuring alignment and effec...

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$171K - $256K *

Grow your career with a leadership role driving agency strategy and operations. Shape marketing execution efficiency and scalability while fostering cross-functional collaboration and managing vendor...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$180K - $190K *

Join a dynamic team to lead sales efforts, mentoring Account Executives to exceed targets. Drive growth by opening new markets and closing business in the enterprise software sector while supporting a...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Unlock potential by managing strategic customer relationships to enhance account growth. Lead teams in delivering business plans, overseeing project execution, and ensuring client satisfaction while m...

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$120K - $150K *

Elevate operational excellence by leading complex pharmaceutical relationships and managing P&L for high-value accounts, ensuring compliance and driving growth through strategic account planning and c...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $140K *

Lead the charge in optimizing plant operations and team development by driving safety, quality, and efficiency initiatives in a dynamic manufacturing environment, while ensuring outstanding service to...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$105K - $120K *

Unlock potential by enhancing customer experience through data-driven strategies and operational excellence. Lead a collaborative team to optimize service levels, drive continuous improvement, and fos...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Join to oversee product execution and operational excellence across diverse teams. Drive collaboration, enhance delivery capabilities, and ensure alignment with business priorities to meet customer ne...

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $150K *

Lead initiatives to optimize operations, enhancing efficiency and aligning resources across teams. Drive strategic planning and foster a culture of excellence while managing budgets and talent develop...

2 days ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$120K - $150K *

Join a dynamic team to lead operational strategies, enhance efficiency, and ensure optimal resource management while fostering a high-performance culture in a rapidly evolving environment...

2 days ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$90K - $120K *

Lead strategic oversight of non-clinical services, driving excellence, safety, and efficiency. Collaborate with teams to enhance patient experience and ensure compliance while managing operations and...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.