Director, Customer Experience Jobs in Toronto, ON

Take ownership of independent quality assurance for Global Risk Management activities, ensuring compliance with OSFI requirements. Collaborate with senior management and regulators to enhance testing...

Optimize end-to-end delivery of value streams while bridging strategy and execution. Collaborate across teams to enhance customer platforms, ensuring alignment with business goals and driving impactfu...

Build scalable nCino solutions by leading development efforts, providing technical guidance, and collaborating with teams to enhance project outcomes, ensuring alignment with client needs and business...

Lead and drive strategic Transfer Agency conversion projects, ensuring effective collaboration across business and technology teams to achieve successful execution and delivery of project objectives...

Lead the transition of our merchant portfolio to an AI-first payment gateway, collaborating with partners and engineering teams. Own the backlog, engage with stakeholders, and ensure timely delivery o...

Lead the charge in enhancing operational excellence and team performance in a vibrant retirement living environment, while fostering strong community relationships and ensuring resident satisfaction...

Advance AI-driven transformation across the business landscape by partnering with executives. Envision and execute innovative solutions, aligning cross-functional teams to achieve strategic goals and...

Grow your career by leading sales strategies and enhancing client relationships in the beauty market. Drive business development within a key territory while collaborating with retail partners to achi...

Elevate your career as you drive growth in our Canadian snacks business. Lead product innovation and manage strategic initiatives that expand our channel presence, leveraging data insights to propel y...

Join a team shaping Canada's venture capital ecosystem by overseeing government-backed programs. Utilize your investment expertise to manage stakeholders, execute strategic investments, and ensure gov...

Join a dynamic team driving financial strategy and modeling for a fast-growing payments company. Collaborate with executives to steer critical decisions that maximize value, optimize growth, and navig...

Drive pipeline generation and revenue growth by leading a Business Development team. Elevate prospecting strategies through innovative tools and coaching while collaborating with Sales and Marketing...

Drive innovative strategies that amplify pipeline generation and revenue growth. As a seasoned leader, you'll elevate a regional team, using advanced tools to enhance engagement and empower the next g...

Take ownership of credit risk decisions, manage a portfolio, and lead a credit team. Collaborate with internal partners to improve processes, structure deals, and ensure compliance while actively addr...

Champion strategic growth for the water portfolio, leading initiatives that drive brand success and market share. Influence cross-functional teams while managing and mentoring a dedicated group to ach...

Transform program delivery at scale by leading portfolio management initiatives. Drive strategic alignment, champion team performance, and leverage governance excellence to navigate risks and deliver...

Lead e-commerce strategy and team to enhance online customer experience and drive business growth. Manage performance metrics, digital marketing, and cross-functional collaborations to optimize revenu...

Lead the charge in scaling a robust demand generation strategy across diverse channels, partnering with Sales for full-funnel alignment and driving impactful growth initiatives in a dynamic, collabora...

Champion regulatory integrity by leading enforcement and investigation efforts. Drive compliance strategies and oversee complex litigations, enhancing collaboration and innovation within the financial...

Drive excellence in clinical project management by leading teams, ensuring quality deliverables, and enhancing client service across multi-phase trials in a dynamic research environment...

Partner with us to leverage your industry expertise, guiding strategic initiatives and enhancing market opportunities. Collaborate with sales and stakeholders to drive success in key sectors while inf...

Lead transformative creator marketing strategies for highly regulated Health and Financial Services, driving innovation and client trust while navigating complex legal and compliance landscapes across...

Drive impactful collaborations in pediatric oncology, managing resources and relationships across national and international networks to enhance research efficiency and outcomes. Bring your expertise...

Drive customer success by delivering innovative technical solutions, bridging pre-sales and customer experience, and fostering relationships across all levels. Execute technical discovery, identify ro...

Optimize manufacturing engineering operations by leading teams in process design, equipment installation, and technology integration, ensuring compliance and operational excellence while fostering tea...