Director, Customer Experience Jobs in Toronto, ON

Champion innovative engineering solutions by leading a diverse team across multiple CCaaS platforms, managing performance, lifecycle transitions, and AI-enabled practices to enhance agent and supervis...

Lead the charge in developing innovative graphics solutions that redefine user experiences for massive AEC projects, spearheading a high-performing product team to enhance visualization products and d...

Elevate engineering success by leading a dynamic team delivering CCaaS solution capabilities, optimizing workforce solutions, and pioneering AI-led engineering practices across diverse contact center...

Champion growth with strategic marketing leadership, driving initiatives that enhance customer engagement, retention, and brand visibility across the full lifecycle. Lead a dynamic team to optimize re...

Unlock new opportunities as you lead strategic partnerships in the fintech space, driving growth and innovation while collaborating across teams to deliver tailored solutions that enhance Mastercard's...

Shape the future of SMB growth marketing by driving acquisition, conversion, and pipeline acceleration using AI insights and high-impact campaigns that inform data-driven decisions, executing hands-on...

Champion customer success as a strategic connector between enterprise partners and internal teams. Drive product quality, implement optimized workflows, and enhance client engagement for a seamless ex...

Unlock potential by leading operational excellence in customer success, bridging enterprise partners with internal teams while optimizing support systems and workflows for optimal technical performanc...

Lead and optimize IT operations across global offices, ensuring high-quality support, effective team management, and alignment of technology services with organizational needs in a dynamic, employee-f...

Join a team that's redefining community engagement through powerful marketing and communications strategies. Lead content creation and campaigns that elevate brand visibility, foster donor relationshi...

Shape the future of consumer-grade digital healthcare by driving innovative product strategies, enhancing patient experiences, and ensuring regulatory compliance. Collaborate across teams to translate...

Lead the design and execution of sales operations strategies to drive effectiveness and enhance productivity for multiple teams, while collaborating with senior management to optimize performance metr...

Join a team that's leading a complex transformation in capital markets. As a strategic leader, you'll harmonize cross-organizational initiatives, manage critical dependencies, and ensure alignment for...

Shape global market strategies by empowering teams to drive adoption of Agentic Trust solutions, enabling regional deployments, and engaging clients across key sectors to ensure best practices and imp...

Shape the future of ultrasound by creating impactful clinical workflows and solutions. Collaborate with diverse teams to identify clinical needs, translate insights into product strategies, and enhanc...

Lead the charge in transforming clinical workflows through innovative ultrasound solutions, collaborating cross-functionally to identify needs, define product requirements, and drive market success, w...

Empower healthcare innovation by leading product management initiatives that enhance ultrasound workflows. Collaborate cross-functionally to address clinical needs and drive market success through evi...

Lead a high-performing Technical Program Management team to execute complex technical initiatives, enhance collaboration across diverse functions, and drive strategic outcomes through clear planning a...

Drive growth by leading advisory enablement, market intelligence, and sales tools to enhance advisor productivity and client experiences. This strategic role bridges product marketing and execution, f...

Champion exceptional growth for technology banking clients by managing complex credit transactions and delivering tailored financial solutions. Collaborate closely with a skilled team to drive profita...

Create innovative legal service processes and frameworks for scalable delivery. Collaborate with lawyers, clients, and technology teams to enhance efficiency and quality while managing operations and...

Lead the charge in transforming Technical Product Marketing, championing innovative demos and AI-driven experiences that resonate with enterprise and developer audiences, while scaling a high-performi...

Drive sales success by building relationships and delivering consultative solutions. Collaborate with advisors across Canada to enhance sales productivity and implement strategic business plans within...

Unlock potential by leading a Sales Enablement team to drive impactful strategies, improve seller productivity, and ensure alignment with business objectives in a dynamic North American market. Collab...

Lead the charge in bridging product and commercial teams to craft compelling messaging that resonates with the audit and accounting sectors, leveraging a deep understanding of both audit practices and...