Director, Customer Experience Jobs in Toronto, ON

Transform business strategy by driving enterprise-wide initiatives and collaborating with senior leaders. This dynamic role requires a strategic thinker to execute plans that promote organizational gr...

Empower impactful communications that align with enterprise priorities and foster colleague engagement. Lead strategic initiatives connecting culture and transformation, delivering clear messaging tha...

Drive IT operations and strategy across North America, resolving user issues, overseeing device management, and implementing automation while leading a small team and representing the region in global...

Join a team that's redefining digital infrastructure through innovative platform capabilities. This strategic role involves cross-functional leadership, driving product delivery, and ensuring quality...

Oversee client accounts by directing teams to deliver high-quality services and solutions. Drive business growth through strategic planning and effective relationship management, while ensuring operat...

Transform customer credit strategies through data analytics and advanced segmentation, driving growth while managing risk across retail lending portfolios. Design and optimize decision frameworks for...

Champion a vibrant student culture by leading a dedicated team to enhance the overall student experience, ensuring seamless operations and fostering an inclusive community that supports personal growt...

Lead the charge in strategic event management, overseeing a dynamic team to deliver impactful meetings and conferences. Drive operational excellence, budget oversight, and stakeholder alignment across...

Pioneer innovative HR transformation by strategically optimizing HR tech, focusing on Workday and AI solutions. Collaborate with leadership to enhance efficiency, decision-making, and elevate the empl...

Join a team that's passionate about innovation in workplace furniture design. Lead product vision and development, collaborating across functions to create market-leading solutions that align with ind...

Drive impactful growth by spearheading business development in retail and food manufacturing. Collaborate cross-functionally to create innovative solutions and build strong customer relationships, unl...

Champion artificial intelligence innovations in Customer Success applications, leading a dynamic technical team to build and enhance post-sale platforms and automations that drive exceptional customer...

Reimagine the impact of community services for older adults. Lead the development and delivery of innovative, high-quality programs that promote healthy aging, social connection, and independence whil...

Champion innovative engineering solutions by leading a diverse team across multiple CCaaS platforms, managing performance, lifecycle transitions, and AI-enabled practices to enhance agent and supervis...

Lead the charge in developing innovative graphics solutions that redefine user experiences for massive AEC projects, spearheading a high-performing product team to enhance visualization products and d...

Elevate engineering success by leading a dynamic team delivering CCaaS solution capabilities, optimizing workforce solutions, and pioneering AI-led engineering practices across diverse contact center...

Champion growth with strategic marketing leadership, driving initiatives that enhance customer engagement, retention, and brand visibility across the full lifecycle. Lead a dynamic team to optimize re...

Unlock new opportunities as you lead strategic partnerships in the fintech space, driving growth and innovation while collaborating across teams to deliver tailored solutions that enhance Mastercard's...

Shape the future of SMB growth marketing by driving acquisition, conversion, and pipeline acceleration using AI insights and high-impact campaigns that inform data-driven decisions, executing hands-on...

Oversee all aspects of large-scale turnkey projects in the rail transit sector, ensuring alignment with contractual obligations, budget management, and project milestones for successful execution and...

Champion customer success as a strategic connector between enterprise partners and internal teams. Drive product quality, implement optimized workflows, and enhance client engagement for a seamless ex...

Unlock potential by leading operational excellence in customer success, bridging enterprise partners with internal teams while optimizing support systems and workflows for optimal technical performanc...

Manage the Employment and Compensation Practice Group, enhancing performance across the Americas. Drive strategic initiatives, budget planning, and operational improvements while collaborating with in...

Lead and optimize IT operations across global offices, ensuring high-quality support, effective team management, and alignment of technology services with organizational needs in a dynamic, employee-f...

Join a team that's redefining community engagement through powerful marketing and communications strategies. Lead content creation and campaigns that elevate brand visibility, foster donor relationshi...