About the roleAt Thumbtack, we're building the most trusted way for people to care for their homes. Delivering on that promise means meeting homeowners at every doorway into our product - from the partners who bring them to Thumbtack to the experiences that keep them coming back. Our Demand Partnerships and Demand Gen teams sit at the front of that mission: Demand Partnerships builds the strategic relationships - retail and OEM platforms like Lowe's, GenAI platforms like OpenAI and Gemini, and new verticals like real estate and property management - that create new entry points into Thumbtack, while Demand Gen owns the acquisition, lifecycle, and experience-led growth work that turns demand into lasting engagement.
We're looking for a Director of Product Design to lead design across the Demand Partnerships and Demand Gen pillar. This is a senior leadership role responsible for setting vision, elevating craft, and driving strategy across multiple teams spanning partner-facing and homeowner-facing experiences. You'll build strong cross-functional partnerships with Business Development, Marketing, and Engineering leadership, and lead a high-performing design organization to deliver impactful, user-centered experiences at scale.
What you'll do- Lead and scale Product Design across the Demand Partnerships and Demand Gen pillar, overseeing multiple teams and designers
- Define and drive a clear, compelling vision and north star that guides product and experience decisions
- Mentor and develop the skills, talents, and careers of the designers on your team, coaching them to success and impact
- Partner with Product, Engineering, Research, and Data leaders (as well as cross-functional partners in Business Development and Marketing) to shape strategy and drive business impact
- Ensure consistent delivery of high-quality, user-centered design solutions across teams
- Establish effective team processes, operating models, and org design to scale design impact
- Champion user-centered thinking and integrate research and data into decision-making
In order to be successful, you must bring- 10+ years of experience managing product designers, including senior-level talent and/or managers
- Proven track record of driving product vision and strategy across complex, cross-functional environments
- Craft and Systems Thinking: a high bar for visual, interaction, and systems thinking across experiences, and ability to raise quality through teams rather than individual contribution
- Exceptional cross-functional leadership and influence at senior and executive levels
- Experience building and scaling high-performing design teams and inclusive team cultures
- Deep commitment to user-centered design, with strong partnership with Research and Data
- Experience leading product design for growth and/or demand-generation experiences, with a track record of improving acquisition, conversion, activation, and/or retention through experimentation, data, and user insight
Expected salary ranges- For candidates living in Ontario and British Columbia, the expected total cash compensation (base salary + variable pay, if applicable) range for this role is currently $226,100.00 - $292,600.00.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
