Director, Customer Experience Jobs in Seattle, WA

Drive the creation of a comprehensive customer support organization, integrating AI solutions and frontline teams. Design an escalatory lattice for seamless operations, ensuring high service standards...

Build strong vendor partnerships by managing relationships, developing data-driven strategies, and advocating for vendor needs. Drive growth and satisfaction while collaborating across teams to optimi...

Help us drive automotive dealership growth through strategic digital marketing expertise. In this role, you'll partner with clients, utilizing analytics and relationship management to optimize their m...

Accelerate growth by leading and developing a high-performing paid advertising team. Drive strategic client solutions while overseeing campaign execution and optimizing workflows, ensuring industry-le...

Join us to lead transformative utility implementations through a collaborative approach, engaging with C-suite executives and managing complex project deliveries across a dedicated internal and extern...

Pioneer innovative email marketing strategies to nurture leads, enhance audience engagement, and boost brand recognition through targeted, bilingual campaigns designed to drive action across diverse d...

Champion commercial growth and operational intelligence through AI solutions and innovation. Collaborate with cross-functional teams to enhance client value and streamline processes, driving revenue e...

Take ownership of a global PMO, ensuring strategic projects deliver on scope, time, and budget. Lead a team to innovate and implement best practices, driving excellence in customer onboarding and serv...

Join a team that drives strategic partnerships and expands our channel ecosystem, focusing on collaboration, growth, and performance analytics to enhance market presence and optimize partner success i...

Join a team that's focused on driving sponsorship revenue through strategic partnerships across diverse industries, while delivering exceptional client service and innovative merchandise solutions tha...

Lead the charge to optimize our demand generation engine. You'll manage all aspects of digital marketing, campaigns, and analytics to drive pipeline growth while collaborating with a dynamic team and...

Unlock opportunities by managing and expanding client relationships across various internal teams and services, ensuring cohesive engagement to drive growth and address technical challenges in a compl...

Optimize the impact of medical writing by leading complex projects, managing teams, and ensuring compliance with regulatory standards, while contributing to the strategic growth of the organization in...

Lead the charge in shaping and executing innovative communications strategies that enhance corporate sustainability engagement, elevating brand recognition and driving impactful narratives across dive...

Elevate your career by driving profitable revenue growth through new business acquisition and strategic customer relationships. Engage with executive decision-makers to align solutions with measurable...

Unlock potential by shaping technical strategies and driving large-scale programs that enhance the Analytics Platform, ensuring seamless cross-organization collaboration and delivering reliable soluti...

Empower customer success post-implementation by supporting platform adoption, executing workflows, and driving operational efficiency through hands-on managed services and cross-functional collaborati...

Unlock potential by leading a dynamic team of communications professionals, ensuring high-quality content delivery for senior leaders. Foster collaborative relationships and develop strategic communic...

Engage with clients as a key business developer in the eDiscovery realm, driving revenue growth through effective sales strategies, consultative client interactions, and managing a dynamic sales pipel...

Manage outside counsel engagement and performance to optimize legal services, focusing on workers' compensation claims and expense management, ensuring compliance with guidelines and enhancing operati...

Execute a transformative role in leading Account Managers to ensure top-tier client service, driving engagement and retention while identifying expansion opportunities for the company's high-value cli...

Deliver top-notch quality management for a major transit infrastructure program, overseeing design quality processes to meet requirements and regulatory standards while collaborating with diverse team...

Shape the future of biopharmaceutical launches by leading global Launch Excellence initiatives, driving operational excellence, and fostering collaboration across diverse teams to enhance launch readi...

Join a team that's redefining UX for security operations by shaping intuitive human-AI collaboration experiences. Own and lead design for critical workflows, ensuring a seamless user experience under...

Drive business process transformation by leading cross-functional teams and managing project execution, ensuring timely delivery of cloud-based solutions and delivering insights to influence decisions...