Director, Customer Experience Jobs in Santa Clara, CA

Drive the design of employee-centered digital experiences by integrating human-centered methodologies and collaborating with stakeholders to optimize engagement, satisfaction, and fulfillment across o...

Join a team that's dedicated to enhancing customer engagement and advocacy, developing innovative programs that amplify the voice of the customer and foster community, while driving retention and stra...

Shape transformative SaaS experiences by leading product strategy, enhancing user engagement, and driving cross-functional growth initiatives to redefine hospital sterile processing operations into a...

Lead innovative partner marketing strategies while guiding a dedicated team. Collaborate across functions to enhance Pinterest's advertising partnerships, driving revenue through operational excellenc...

Accelerate progress at the intersection of data and UX by driving product strategy for AI-augmented tools, enabling Fortune 500 clients to derive insights and enhance productivity through intuitive in...

Unlock potential by leading strategic evidence generation and synthesis to inform market access and reimbursement strategies. Oversee cross-functional initiatives and translate complex data into actio...

Champion customer success by leading a top-tier Account Management team to drive retention and growth. Collaborate cross-functionally to develop strategic initiatives, foster relationships, and enhanc...

Shape the future of homebuyer experiences by leading product strategies that enhance buyer confidence and streamline supplier workflows within a collaborative, innovative environment. Drive impactful...

Lead the design and governance of complex enterprise delivery models, overseeing high-impact implementations alongside Global System Integrator partners, while driving strategic sales, methodology dev...

Architect innovative AI-driven agentic experiences that empower sellers. Lead cross-functional teams to set product strategy, resolve complex challenges, and deliver trustworthy solutions, while foste...

Drive the agent experience roadmap, collaborating closely with teams to shape a no-code Studio builder and enhance user interaction with deployed agents across various tools...

Champion our carrier partnership strategy by managing key relationships and driving execution responsibilities across cross-functional teams, ensuring alignment and progress in high-priority initiativ...

Engage with Fortune 1000 companies, leveraging your expertise in creator marketing to drive revenue through consultative sales, develop strategic client relationships, and manage the entire sales cycl...

Optimize the go-to-market strategies for innovative ad products, enhance advertiser engagement, and drive measurable outcomes through verticalized solutions. Collaborate across teams to shape product...

Drive innovation and strategy in Life New Business and Underwriting solutions, leading cross-functional teams to develop and commercialize products that enhance growth and market influence in the Life...

Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...

Join a team that's redefining analytics by leading enterprise-level measurement strategies, influencing C-suite decision-making, and driving impactful client relationships. Use your insights to bridge...

Accelerate growth by leading hands-on product marketing initiatives, focusing on strategic positioning, competitive analysis, and enterprise-level go-to-market execution in a rapid expansion phase...

Lead and innovate product strategies for proprietary software applications, bridging client needs and technical capabilities while executing on the product roadmap in a fast-paced, agile environment...

Take ownership of strategic finance for the GTM organization, providing forecasting, planning, and data-driven insights to optimize revenue growth, enhance decision-making, and support high-impact ini...

Join a dynamic team driving new customer acquisition in healthcare. This high-impact role focuses on executive relationship building, consultative sales, and solution development within dental and aes...

Accelerate progress at a dynamic organization by leading end-to-end go-to-market strategies, driving cross-functional alignment, and enhancing sales enablement to deliver measurable revenue outcomes a...

Lead the Customer Success team to enhance customer engagement, drive product adoption, and improve retention. Collaborate cross-functionally to optimize customer experience and operational processes w...

Lead the charge in transforming patient experience data into actionable insights. Oversee data operations, analytics, and compliance, ensuring integrity and optimal performance across markets and hosp...

Drive operational excellence by leading commercial systems, data governance, and quote-to-revenue processes. Foster collaboration across Sales, Finance, and Technology to enhance performance and ensur...