Director, Customer Experience Jobs in Santa Clara, CA

Lead the charge in driving growth and innovation for our Marketing Services business. You'll manage a multi-million dollar portfolio, shaping strategies and guiding teams, while leveraging AI and data...

Drive the implementation and management of dynamic Professional Services teams, ensuring exceptional delivery and client satisfaction while championing innovation and operational excellence across cro...

Transform the future of local commerce by leading data-driven strategies, guiding cross-functional teams, and enhancing decision-making frameworks in a fast-paced, impactful environment...

Lead a high-impact Data Science team to enhance decision-making and product strategy, focusing on experimentation and data frameworks to drive growth in local commerce. Collaborate cross-functionally...

Unlock potential by leading enterprise sales strategies in the healthcare sector, building lasting relationships with health systems, and driving substantial revenue growth through effective negotiati...

Champion enterprise applications strategy and governance, driving innovation with Microsoft Dynamics 365. Lead cross-functional teams to optimize business processes, enhance operational stability, and...

Join a team that's redefining compensation experiences through innovative architecture and hands-on execution. This role emphasizes data integrity, employee development, and impactful communication st...

Accelerate progress at SnapMagic as you take ownership of Customer Success. Influence customer strategy and design systems to enhance customer relationships while driving renewals and growth in an ear...

Accelerate our sales training initiatives by designing and implementing comprehensive programs that enhance the skills of field roles. Lead a team in aligning training content to business goals, drivi...

Join our team to drive medical strategy and content development, ensuring compliance and integrity in client projects. Collaborate with cross-functional teams to mentor talent while staying abreast of...

Lead the transformation of clinical quality at a strategic level, ensuring accountability for program integrity, safety, and analytics, while guiding cross-functional teams towards improving healthcar...

Develop and execute comprehensive communication strategies that enhance brand visibility, engage diverse audiences, and effectively convey the organization's mission and values while leading a high-im...

Innovate alongside the CEO to scale the company’s influence, managing initiatives across hiring, fundraising, and operations. Your role will involve automation, project leadership, and building struct...

Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...

Accelerate our monetization strategy by developing innovative pricing models and collaborating with cross-functional leaders. You'll drive end-to-end pricing initiatives, optimizing customer value and...

Pioneer initiatives in workers' compensation and safety, ensuring compliance and risk mitigation. Collaborate with leadership to implement effective training and injury prevention strategies across mu...

Seeking an experienced leader to drive operational excellence in Customer Operations and Inside Sales. With 35+ team members, you'll enhance customer relationships and streamline processes to support...

Elevate the customer experience as a Digital Experience Architect, designing integrated solutions across various platforms to enhance engagement. Collaborate with diverse teams to align client needs w...

Strategize and lead the product vision for an innovative ecosystem, focusing on developer platforms and marketplace growth. Collaborate cross-functionally to turn the ecosystem into a robust engine fo...

Innovate within healthcare revenue cycles by creating accurate coding solutions. Collaborate with clinicians and health systems to enhance documentation and ROI, driving efficiency and transforming wo...

Transform user experiences by building innovative solutions in an emerging category. Collaborate across teams to identify needs, drive product strategy, and deliver impactful results. Leverage data in...

Engage with Post-Sales leaders to enhance team performance, drive strategic initiatives, and optimize organizational health. Leverage expertise in HR to support model growth and execute people program...

Transform operational data into impactful cost-optimization products for fleets, owning the vision, strategy, and roadmap while collaborating with cross-functional teams to drive efficiency and innova...

Unlock potential by leading and scaling a high-impact SDR program, driving pipeline generation while coaching and developing a talented team. Collaborate closely with sales leaders to optimize perform...

Unlock potential by leading AI transformation initiatives to enhance workforce capabilities. You will architect strategies and build programs that empower all employees to leverage AI, fostering a cul...