Director, Customer Experience Jobs in Santa Clara, CA

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Transform engineering leadership by driving software development, fostering an AI-driven engineering culture, and aligning tech initiatives with business goals to create scalable, high-quality product...

Drive Auvik's partner ecosystem growth as Director of Channel Sales, crafting strategies to expand partnerships, optimize performance, and lead a high-impact team for measurable revenue success in a d...

Transform customer experiences in diabetes care by leading complex projects that enhance our FreeStyle Libre platform, driving innovation through cross-functional collaboration and data analytics to d...

Take ownership of the product vision and strategy for Embedded Finance, leading a team that drives innovation in payments, financial accounts, and treasury services. Collaborate cross-functionally to...

Shape the future of member experiences by leading strategic design initiatives across mobile, web, and TV interfaces, focusing on personalization and innovative content discovery while collaborating w...

Unlock the potential of global marketing technology by shaping strategy and enabling consumer-centric capabilities. Drive innovation and efficiency through AI and automation to elevate brand performan...

Drive growth and foster relationships with complex, multi-location enterprise accounts. Lead cross-functional initiatives, execute QBRs, and create strategic frameworks that ensure high-value customer...

Lead the charge in financial planning and analysis by developing action-focused models and insights, ensuring alignment with business goals, and enhancing overall financial health for strategic growth...

Partner with us to develop scalable infrastructure solutions for data centers. This role requires collaboration across teams to translate customer requirements into actionable designs, enhancing effic...

Empower a successful customer support function by fostering relationships, optimizing processes, and implementing strategies that enhance customer satisfaction and align with organizational goals. Lea...

Inspire innovative digital learning experiences in math education, leading a talented team of Learning Experience Designers to create engaging, impactful resources grounded in research, collaboration...

Lead the charge in managing product operations for complex B2B platforms. Collaborate with cross-functional teams to enhance product delivery while executing strategic initiatives set by leadership. D...

Lead the charge in expanding our enterprise sales team, empowering innovative technology solutions. Drive performance metrics, develop talent, and foster a high-performing culture, all while championi...

Join a team that's driving innovative solutions for complex markets by leading a high-performing sales group. You'll enhance growth strategies, collaborate cross-functionally, and shape a culture focu...

Accelerate your career by leading a dynamic sales team focused on innovative product growth. Drive impactful strategies while cultivating relationships and achieving quarterly targets in a collaborati...

Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...

Transform product strategy and team performance within the logistics domain. Drive product outcomes, define roadmaps, and ensure alignment across engineering and sales, fostering innovation in SaaS lo...

Lead the charge in client growth through strategic paid search management, fostering high-level relationships, and integrating insights across channels to drive results while mentoring your team and e...

Elevate customer success by leading a high-performing team to drive regional growth strategies, enhance client relationships, and achieve sales targets through effective account management and collabo...

Drive impactful corporate communications strategy to elevate brand visibility and forge strong media relationships, guiding a team to excel in public relations, executive communications, and social me...

Transform employee experiences by leading AI product management initiatives. Drive strategic vision and collaborate with cross-functional teams to deliver innovative solutions focusing on ITSM, HRM, a...

Lead the charge in shaping and executing innovative monetization strategies, guiding high-impact decisions in a pivotal role that partners with executives and develops a dynamic team. Drive growth thr...

Advance advertising strategies for a multi-brand portfolio across Amazon. Lead a talented team and optimize budgets to achieve significant revenue and margin targets while ensuring the effectiveness o...

Champion the people strategy for HMI, aligning HR initiatives with business goals while leading a diverse team and driving organizational transformation across a complex global landscape...