Director, Customer Experience Jobs in Plainfield, NJ

Drive employee relations strategy while leading a team to manage workplace investigations, ensuring compliance and fostering a supportive culture. Collaborate with HR and Legal to mitigate risks and a...

Join a team that's redefining Customer Success! Lead and mentor a diverse CSM team, creating data-driven strategies for our unique enterprise and scaled segments to enhance customer retention and expe...

Reimagine mental healthcare by leading the development of an AI-powered matching engine. Drive innovative patient experiences through ML-driven solutions while ensuring quality outcomes in a fast-pace...

Pioneer innovative quantitative investment strategies and solutions, collaborating across teams to design and market complex derivatives. Drive excellence in execution and performance monitoring while...

Join a team that's driving strategic event planning and execution to enhance business impact and engagement across diverse internal and external meetings and experiences. Lead projects from strategy t...

Deliver transformative AI strategies to enhance operations, driving efficiency and innovation across the organization while ensuring responsible and ethical technology deployment for member-centric va...

Accelerate growth in business travel by defining and executing a full-funnel strategy for acquisition and retention, driving partnerships, and influencing teams to establish Lyft as the preferred choi...

Accelerate progress at a pivotal juncture in the accounting domain, defining and owning a modern, AI-infused platform for contractors across various financial maturity levels, while leading a talented...

Champion enterprise sales by leading a dynamic team to drive impactful, value-based strategies and cultivate strong executive relationships while achieving ambitious business targets in a fast-paced e...

Transform the future of insurance technology by optimizing Hippo's Quoting & Distribution platform. Lead cross-functional teams to enhance quoting processes and integrate AI-driven solutions while dri...

Help us streamline revenue operations and enhance pricing accuracy. You'll optimize CRM systems, manage data hygiene, and ensure effective billing processes. Collaborate with Sales, Finance, and Custo...

Lead the charge in redefining growth strategies across customer lifecycles. Collaborate with teams to create a unified, data-driven growth model that drives acquisition, retention, and monetization le...

Shape the future of media strategy by leading innovative paid media approaches across diverse products, balancing brand integrity with performance. Drive excellence in a complex, regulated environment...

Lead transformative enterprise IT services for domestic and international teams, enhancing employee technology and service maturity across multiple regions while driving strategic initiatives and oper...

Lead the evolution of a dynamic learning platform while designing scalable, impactful programs that empower every team member to excel. Join us in driving measurable growth through innovative enableme...

Transform the client service experience for Beauty & Wellbeing, ensuring on-time delivery and high-quality support. Collaborate cross-functionally to drive client success and optimize service executio...

Empower the future of digital banking by leading product strategy, aligning with corporate goals, and driving revenue through innovative solutions while ensuring compliance and efficient delivery for...

Join a creative team as you oversee project management across multiple portfolios, driving projects from ideation to completion while managing budgets, timelines, and cross-team collaboration for opti...

Transform client engagement by developing sales strategies and crafting solutions that drive growth in the retail and consumer goods sector while managing relationships and orchestrating cross-functio...

Drive the Enterprise Master Data Management strategy by establishing trusted data capabilities that support analytics and business decisions. Collaborate with stakeholders to optimize product delivery...

Partner with us to ensure product features align with customer needs. Oversee launch readiness and post-launch improvement cycles, driving operational excellence and collaboration between Customer Suc...

Analyze complex business and technology requirements, create architectural vision, and drive innovative solutions across domains with a focus on best practices and team collaboration for successful im...

Manage client relationships to drive success through tailored ad solutions. Collaborate with internal teams and clients to ensure effective campaign execution and optimize performance metrics while sh...

Shape data-driven strategies by leveraging analytics to enhance underwriting decisions, engage stakeholders, and optimize portfolio performance across regions and products. Drive insights that impact...

Transform the marketing landscape by leading the strategy and execution of enterprise applications that optimize operations, enhance customer engagement, and drive measurable business outcomes across...