Director, Customer Experience Jobs in New York, NY

Drive the future of AI-powered dental care by building a revenue-driven marketing engine that shapes growth and positions the organization as a category leader across multiple market segments...

Explore strategic operations management to enhance customer retention and drive growth in a high-volume environment, leveraging analytics to identify risks and opportunities across customer cohorts...

Champion multi-state payroll operations, ensuring compliance and accuracy in a high-growth retail environment. Collaborate with cross-functional teams to enhance processes and support a diverse workfo...

Optimize your career by leading innovative content marketing strategies that drive subscriber growth and enhance brand engagement across multiple channels. Collaborate with cross-functional teams to c...

Shape user experience strategies across products by providing clear guidelines, building reusable resources, and supporting design teams to work efficiently. Foster collaboration and ensure user needs...

Lead and develop a team of Customer Success Managers, driving portfolio retention and growth while ensuring high client satisfaction across various sectors. Collaborate with sales and operations to es...

Engage in strategic leadership by managing and scaling key partnerships within HR technology ecosystems, driving revenue growth, and enhancing partner engagement to align with business objectives and...

Join a team that's shaping performance marketing across a $1B+ portfolio. You'll lead the strategy, manage a talented team, and drive growth through innovative paid media efforts that enhance efficien...

Join a dynamic team to lead strategic market access initiatives, driving client growth and success while fostering collaboration across departments to ensure innovative solutions in the managed market...

Elevate the cultural experience on campus by leading and managing the Paul Robeson Cultural Center. Oversee vision, strategic planning, and diverse programming while fostering relationships between st...

Create transformative customer experiences and drive revenue growth across North America by leading market solutions teams, coaching talent, and navigating organizational change with clarity and effec...

Join a team that transforms enterprise customer relationships by driving success, engagement, and satisfaction. Utilize your expertise in SaaS to foster trust and deliver exceptional experiences to hi...

Engage with C-suite executives to drive transformational programs and quantify business outcomes in the TMT industry. Collaborate on strategic account planning, value discovery, and business case deve...

Pioneer design excellence by leading a talented team, driving innovative strategies, and ensuring alignment with brand vision while collaborating across departments to create compelling clothing lines...

Join a dynamic team as a Creative Director, leading innovative campaigns for diverse clients. Oversee creative processes, inspire teams, and collaborate across departments to elevate brand storytellin...

Lead the product marketing strategy for a rapidly evolving SaaS platform, shaping positioning and driving demand generation. Oversee launches, enhance operator engagement, and leverage analytics to fu...

Drive the development and execution of a robust product metrics program, leveraging statistical methods to inform product decisions and enhance business outcomes while fostering data-driven insights a...

Join a team that's shaping global regulatory strategy for rare disease therapies. In this pivotal role, you'll lead submissions and agency interactions across the US, EU, UK, and Japan, driving execut...

Drive growth by identifying and developing new sales opportunities in Consumer Lending and Cards, managing client relationships, and leading consultative sales to exceed revenue goals and expand marke...

Engage with strategy and execution in Brand Communications and Events, managing integrated campaigns across key channels. Collaborate with executives to drive brand awareness and enhance the company's...

Empower the eCommerce customer service team by leading initiatives that enhance performance and drive exceptional customer experiences. Monitor KPIs, manage capacity, and champion improvements in a dy...

Shape the future of client partnerships by overseeing account management, driving strategic insights, and fostering strong relationships. Collaborate with cross-functional teams to fuel growth and ens...

Join a team that's dedicated to shaping the future of identity management by leading security strategies, architecting robust solutions, and optimizing user access processes in a dynamic, tech-driven...

Pioneer your career by leading financial planning and analysis, driving strategic initiatives, and guiding cross-functional collaboration to impact organizational success at a high level of decision-m...

Lead the charge in overseeing 24/7 outreach operations to combat street homelessness. Collaborate with community stakeholders, manage staff, and implement best practices for housing placements in Manh...