Director, Customer Experience Jobs in New York, NY

Join a team that's shaping the future of healthcare marketing by leading software delivery. Your coordination and agile expertise will drive product milestones and resolutions, enhancing user engageme...

Drive the growth of a high-performing Customer Success team while enhancing metrics for retention, forecasting, and client engagement, reporting directly to the senior leadership to shape the departme...

Elevate product innovation by leading user-focused experiences and collaborating with cross-functional teams to create intuitive, efficient, and cohesive solutions that drive growth and enhance user s...

Join a team that's shaping the future of finance in healthcare. Lead FP&A and strategic finance, partnering with leadership to drive insights and decisions that impact growth and investor relations. B...

Lead financial strategy and analysis, partnering with leadership to drive growth. Own dynamic financial models, budgeting, and forecasting while mentoring a high-performing finance team in a fast-pace...

Unlock potential by leading end-to-end implementation for clients, managing complex derivative migrations, mentoring team members, and serving as a trusted advisor in capital markets, all while ensuri...

Empower user experiences by leading cross-functional teams in product management, focusing on technology-driven solutions that enhance consumer and developer engagements while driving organizational t...

Oversee the development and execution of privacy and data governance operations, acting as a subject matter expert while collaborating across various teams to incorporate responsible data practices in...

Lead the charge in shaping a dynamic review generation strategy while managing a talented team. Drive engagement, nurture community relations, and ensure impactful performance aligned with broader mar...

Serve as the primary client liaison, driving satisfaction and retention while fostering partnerships and implementing effective client strategies for healthcare products. Collaborate cross-functionall...

Drive strategic quality governance and data integration, leading Management Review processes to enhance quality culture and regulatory alignment. Foster cross-functional collaboration and implement pr...

Drive the evolution of Quality Management by leading strategy, enhancing governance, and fostering a continuous improvement culture across cross-functional teams while integrating predictive analytics...

Join a team that's redefining client success! Lead and develop a dynamic group of 15-30 professionals while owning end-to-end department performance, delivering exceptional outcomes and driving organi...

Lead the charge in driving patient-centric financing strategies to enhance access to care and optimize treatment acceptance, while collaborating with cross-functional teams to implement operational ex...

Grow your career with dynamic projects in healthcare research, leading teams and strategies across the project lifecycle. Deliver insights that drive client success while mentoring future research lea...

Lead innovative healthcare research initiatives, guiding teams through project lifecycles. Drive client relationships, mentor talent, and deliver impactful data insights while ensuring operational exc...

Drive growth by managing marketing operations, ensuring data integrity in systems, building and optimizing demand generation processes, and delivering insights for strategic planning. Collaborate acro...

Join as the primary privacy leader to manage and enhance an enterprise-wide privacy program while navigating complex regulations. Collaborate across departments to drive compliance, innovation, and ef...

Shape strategic growth in bioanalytical services through client acquisition, leveraging expertise in biologics and biomarkers while leading national business development efforts to expand presence in...

Join a team that's driving user engagement through innovative design. Lead the development of in-product growth features by collaborating closely with cross-functional partners to enhance user experie...

Lead statewide operations by overseeing service coordination and strategic planning, while ensuring compliance with local, state, and federal regulations. Collaborate with various stakeholders to enha...

Engage in strategic sourcing and supplier management, driving cost-saving initiatives and innovation across the supply chain. Collaborate closely with cross-functional teams to ensure product quality...

Transform product execution at scale by leading, building, and refining PermitFlow's Product Operations function. You'll evolve our capabilities as a strategic partner across teams, driving operationa...

Reimagine enterprise AI strategies by advising executives on governance and FinOps. This senior role leads strategic sessions, builds services, and drives growth in AI financial management, ensuring i...

Lead the charge in shaping HOKA's global brand voice and narrative. As a creative leader, evolve brand storytelling across platforms and cultivate a high-performing team, ensuring culturally relevant...