Director, Customer Experience Jobs in New York, NY

Drive service excellence as a Customer Delivery Manager, ensuring high satisfaction and operational performance while leading teams and engaging stakeholders to optimize service delivery and foster co...

Drive client success by managing end-to-end digital project delivery, ensuring exceptional quality and seamless execution while fostering strong partnerships and identifying growth opportunities throu...

Join us to coordinate impactful marketing initiatives across North America, manage cross-functional projects, and drive operational excellence to enhance program delivery and user adoption...

Transform product strategies and elevate market presence by leading a high-performing team, executing innovative solutions, and aligning product initiatives with business goals to drive growth and cus...

Lead post-sale customer engagement, ensuring maximum value and satisfaction for a diverse range of technical customers. Drive ongoing success through strategic onboarding, support resolution, and cont...

Collaborate with Customer Success teams to enhance client experiences, driving product utilization and retention across multiple accounts through strategic support and meticulous detail management. Gr...

Accelerate your career by driving new business growth in creative production, leveraging deep industry connections and navigating complex sales processes to close high-value engagements with brands an...

Optimize implementation processes and lead cross-functional teams to deliver healthcare software solutions, ensuring high customer satisfaction and adherence to timelines, budgets, and quality standar...

Accelerate progress at the forefront of enterprise application transformation. Drive strategy, enhance systems, and cultivate a high-performing team to modernize core functions and improve business pr...

Drive organizational change management initiatives by building a comprehensive framework to ensure alignment, effective adoption, and measurable success across diverse teams. Collaborate with leadersh...

Drive risk transparency across TD Securities U.S. by coordinating enterprise risk management programs and governance activities to support strategic decision-making and effective oversight...

Transform the digital customer journey by leading a cross-disciplinary design team. Drive high-impact design initiatives that enhance user experiences across web and mobile platforms, aligning strateg...

Drive customer engagement strategies to enhance online user experiences and empower communities. Collaborate across teams to advocate best practices and leverage insights for optimal marketing perform...

Lead the charge in managing complex eDiscovery projects, guiding clients through data collection, processing, and analysis, while driving innovative solutions and strategies to meet regulatory and lit...

Lead the growth of advanced analytics capabilities to drive insights and optimize decision-making in commercial operations, collaborating across teams and delivering impactful reports that influence s...

Transform your career by driving enterprise sales for innovative investment solutions. Collaborate with marketing and product teams to expand our market presence, engage with key clients, and achieve...

Join a dynamic leadership team as you guide enterprise client strategies, ensuring operational excellence and financial performance while mentoring Directors to drive integrated marketing growth and c...

Help us drive innovative product strategies in patient services, focusing on access, adherence, and affordability. Lead cross-functional teams to translate business needs into impactful technology sol...

Transform the manufacturing landscape by leading a flagship event that unites industry stakeholders, drives growth, and delivers outstanding experiences through strategic vision and effective executio...

Lead the charge in enterprise infrastructure innovation, delivering scalable solutions in storage, virtualization, and hybrid cloud environments. Drive operational excellence and strategic partnership...

Elevate your career by developing scalable software solutions for a healthcare platform. As part of a dynamic team, you will implement, troubleshoot, and enhance critical systems while ensuring code q...

Drive insights and elevate product performance through advanced analytics, dashboard development, and change management. Own the metrics that inform product health and foster a culture of evidence-bas...

Unlock potential by collaborating with digital agencies to enhance their SEO strategies. Drive customer success through effective use of the BrightEdge platform, fostering strong relationships to achi...

Engage as a senior leader overseeing multidisciplinary client projects, building trusted relationships, and ensuring operational excellence while fostering team success and identifying growth opportun...

Seek to redefine client success through strategic growth in CPG accounts. Leverage 15+ years of analytics and data engineering expertise to create impactful solutions, nurture relationships, and drive...