Director, Customer Experience Jobs in New York, NY

Transform the design technology landscape by leading BIM strategies, developing cutting-edge workflows, and enhancing digital infrastructure to elevate project delivery across multidisciplinary teams...

Transform the future of legal content by leading a global team to drive strategy, quality, and innovation in data collections. Own the end-to-end portfolio management, ensuring competitive, high-quali...

Champion the successful delivery of MEP systems by overseeing project scopes, coordinating teams, and ensuring compliance with codes and standards in fast-paced retail construction environments...

Champion excellence in executive search by leading market mapping, building strong candidate pipelines, and conducting first-round interviews in a collaborative team environment. Your contributions dr...

Grow your career with an innovative team that drives member engagement and retention through strategic CRM and lifecycle marketing initiatives while optimizing campaigns and personalizing member exper...

Innovate compelling brand experiences that connect with customers at every touchpoint. Collaborate cross-functionally to enhance design quality and operational execution while ensuring brand consisten...

Empower client success by leading strategic account management, enhancing campaign performance, and forging strong relationships with C-level stakeholders while driving substantial growth across diver...

Drive Mazda's Martech strategy by integrating technology, data, and governance to enhance customer experiences and achieve business objectives. Collaborate with cross-functional teams to optimize mark...

Lead a dynamic HR compliance team ensuring global processes are aligned with Federal and State laws. Collaborate with legal teams to maintain data integrity, manage U.S. Immigration cases, and develop...

Reimagine the self-serve experience for merchants by enhancing product usability, driving activation, retention, and growth while collaborating cross-functionally to innovate and build best practices...

Drive operational excellence and growth as you lead multiple properties, ensuring financial performance while enhancing guest experiences and developing strong teams to meet strategic goals across a v...

Lead and drive growth in the US educational market. Own revenue performance, manage a high-performing sales team, and execute customer acquisition strategies for pipeline development and deal closure...

Drive talent acquisition excellence by leading the strategy and operations of the Talent Acquisition team, ensuring alignment with business objectives and fostering a culture of inclusion and high per...

Optimize web experiences by managing site governance and performance while collaborating with marketing teams to drive conversion. Leverage A/B testing, AI tools, and audience segmentation to enhance...

Lead and scale a dynamic performance marketing strategy to enhance demand generation, optimize marketing initiatives, and drive revenue across multiple service units. Collaborate with teams to create...

Transform public partnerships by leading Medicaid contract management and compliance, fostering collaborative relationships, and driving program performance within a health system. Your leadership wil...

Join our team to define and scale innovative Services solutions in Embedded Finance and Platform Strategies. Drive growth within Commercial ecosystems and contribute to product commercialization that...

Champion the expansion of innovative Embedded Finance solutions, driving product strategy and commercial success across diverse platforms. Collaborate with partners to embed Mastercard capabilities an...

Transform customer success by owning AI roadmaps, driving adoption, and maximizing business impact through strategic partnerships and innovative solutions, ensuring measurable outcomes and sustained g...

Strategize and drive enterprise account success by building strong C-suite relationships, developing tailored solutions, and coordinating cross-functional teams to enhance customer experiences and unl...

Lead the charge in enhancing customer care and sales enablement by translating business strategy into impactful training and quality initiatives that elevate frontline performance and improve customer...

Optimize event strategy and execution across diverse functions, ensuring financial performance, operational excellence, and exceptional attendee experiences while leading a collaborative team to drive...

Lead and manage key client accounts in healthcare marketing, driving growth and innovation. Foster strong client relationships, develop integrated strategies, and mentor a dynamic team to deliver exce...

Empower customer success by leading a dynamic team to drive adoption and revenue growth, enhance customer experiences, and optimize renewal processes while collaborating across the organization to mee...

Reimagine client engagement as you lead strategic communications and media initiatives. Drive impactful storytelling in technology and science, while managing relationships and guiding teams to delive...