Director, Customer Experience Jobs in New York, NY

Transform customer experience strategies by collaborating with stakeholders to enhance operational efficiency in large health systems, driving adoption and success of innovative cardiac monitoring sol...

Drive strategic growth by identifying and pursuing leads in logistics and manufacturing sectors. Collaborate with clients to tailor comprehensive solutions while maintaining a robust sales pipeline an...

Innovate in a fast-paced environment to build new services that enhance guest experiences, collaborating with cross-functional teams while driving product strategy and execution for a new business lin...

Lead the strategy and execution of data-driven digital customer success initiatives, overseeing AI-powered systems and community platforms to enhance scalability, operational efficiency, and customer...

Shape the future of commerce technology by leading platform strategy and integration efforts, driving scalable retail media solutions and operational excellence across global markets to enhance client...

Shape the future of marketing at a pioneering AI-native ERP by leading multi-channel campaigns and refining messaging to resonate with finance teams, driving engagement and sales while partnering clos...

Lead and modernize a multi-million-dollar Direct Mail program, integrating it into an omnichannel strategy. Utilize audience data and analytics to enhance performance across acquisition, retention, an...

Join a team that's passionate about driving strategic partnerships and growth by identifying and negotiating new partner opportunities. Your expertise will help enhance our partner portfolio and deliv...

Drive the strategy and execution of AI-powered tax automation solutions. Lead product lifecycle, customer engagement, and cross-functional teams to enhance market capabilities and deliver high-quality...

Drive customer success by collaborating with sales and healthcare leaders to enhance cardiac monitoring solutions. Shape strategies that elevate the customer experience and foster sustainable relation...

Elevate client engagement by transforming complex solutions into clear, actionable business value. Collaborate across teams to tailor demo experiences, ensuring alignment with client needs while drivi...

Transform data strategy and insights into impactful knowledge products, guiding cross-functional teams to innovate client-facing solutions and enhance operational decision-making through AI and govern...

Elevate the member experience by owning AI-driven strategy and execution across platforms. Collaborate with cross-functional teams to deliver personalized guidance that enhances engagement and health...

Join a team that's redefining customer engagement through innovative funnel optimization and data-driven marketing strategies. You'll lead high-impact experiments and partner closely across functions...

Champion integrated strategies that drive growth and efficiency across a portfolio of client accounts. Lead high-level relationships and cross-functional teams, translating insights into actionable pl...

Join a vital leadership role driving integrated marketing strategy and planning, ensuring alignment across functions. Shape actionable initiatives and steer executive communications to empower informe...

Drive the product marketing strategy for premium content and expert insights. Collaborate with cross-functional teams to shape positioning, enhance customer journeys, and lead impactful go-to-market i...

Transform member engagement by driving strategic initiatives, fostering partnerships, and enhancing communication to ensure impactful member experiences and demonstrate the value of association involv...

Drive synergy between Sales Planning and Account Management, leading a 25-person team to elevate client partnerships and revenue outcomes. Foster relationships with senior leadership to align strategi...

Lead transformative creative initiatives by managing a global studio team, ensuring high-quality design output while engaging hands-on in project delivery and enhancing operational efficiency across t...

Elevate project delivery by leading strategic initiatives and complex programs, ensuring alignment and execution across functions. Drive enterprise impact through collaboration, communication, and dis...

Shape our public relations strategy by leading a global team to enhance brand visibility and reputation. Foster media relationships, manage crises, and drive impactful communication initiatives aligne...

Transform sales strategies by leading global compensation and planning initiatives, driving revenue growth, and enhancing seller productivity through data-driven decision-making. Collaborate with cros...

Take ownership of a leading role in North America by steering the Professional Services team to ensure successful enterprise software implementations, driving customer outcomes, operational excellence...

Lead the strategic quality initiatives for our pharmaceutical operations, ensuring compliance and fostering a Patient First culture. Oversee Quality Assurance and Control teams, manage audits, and res...