Director, Customer Experience Jobs in New York, NY

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Unlock potential by managing executive schedules, guiding decision-making, and enhancing team productivity while fostering relationships across stakeholders in a dynamic environment...

Drive operational excellence and client satisfaction by leading service quality improvements, fostering strong client relationships, and implementing strategic growth initiatives within a robust comme...

Drive innovative solutions in commercial analytics, focusing on customer engagement and sales strategy. Collaborate with clients to deliver impactful presentations and manage diverse projects, ensurin...

Help us drive client success by leading engaging product demos, training sessions, and ongoing support for our healthcare navigation platform. Collaborate cross-functionally to enhance user adoption a...

Drive customer trust by leading security initiatives and governance, optimizing internal operations, and enhancing communication across stakeholders. Transform security from compliance to a proactive...

Transform client relationships by uncovering strategic opportunities and driving innovative solutions. Lead cross-functional teams and manage initiatives to deliver measurable business impact and fost...

Lead the charge in transforming client challenges into innovative, strategic solutions. Drive impactful partnerships, foster cross-functional collaboration, and shape business growth through exception...

Take ownership of customer relationships, driving adoption and retention while seeking growth opportunities within a dedicated account portfolio. Collaborate with teams to ensure client success and sa...

Engage with Managed Services clients to drive retention, enhance service adoption, and foster long-term relationships, acting as a trusted advisor to ensure alignment with client objectives and operat...

Pioneer innovation in people strategy as a trusted advisor, driving end-to-end GTM talent management and performance outcomes, ensuring alignment with revenue goals while navigating a dynamic, high-gr...

Lead sourcing and supplier management initiatives, collaborating across departments to enhance value and efficiency. Oversee complex sourcing projects from assessment to performance management, drivin...

Advance your career by leading strategic sourcing and supplier management initiatives to drive operational efficiency and cost optimization across diverse business areas, while building strong supplie...

Lead strategic marketing initiatives that drive brand growth and consumer engagement. Collaborate with cross-functional teams to develop integrated campaigns, leveraging insights to optimize performan...

Elevate your career by leading business development strategies at a dynamic media agency. Collaborate with cross-functional teams to drive growth through persuasive proposals, innovative pitches, and...

Optimize organizational clarity and alignment between Product, Engineering, and Data to transform strategy into measurable business impact, driving cross-functional collaboration and effective communi...

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

Elevate pricing strategy across a diverse portfolio by owning monetization, governance, and value packaging. Collaborate with peers and drive commercial readiness, ensuring competitive positioning and...

Lead the charge in driving regulatory change initiatives and operational risk transformation while fostering collaboration across departments to enhance risk management practices and governance in the...

Drive growth by managing strategic customer relationships, understanding supply chain needs, and implementing effective solutions for long-term success while navigating internal collaborations and inf...

Unlock potential by leading a dynamic Account Management team to drive growth, enhance customer retention, and achieve sales objectives. Collaborate with leadership to implement strategies and foster...

Empower client success by leading strategic account management and driving growth. Collaborate with teams to deliver exceptional service, optimize performance, and nurture long-lasting client relation...

Advance your leadership in delivering complex SaaS programs that reshape insurance technology. Engage deeply in execution, ensuring exceptional results through a hands-on approach while driving client...

Empower growth by developing innovative media strategies and driving impactful campaigns. Collaborate with diverse teams, analyze trends, and optimize performance to enhance client satisfaction and de...

Drive the growth strategy for Digital platforms by collaborating with senior leaders to identify opportunities, align strategic plans, and execute initiatives that enhance business performance and mar...