Director, Customer Experience Jobs in New York, NY

Reimagine user experiences in Conversational AI as a Vice President. Lead design initiatives that integrate user insights and cutting-edge technologies, fostering innovation and inclusivity while opti...

Drive the evolution of user experience and Conversational AI through innovative design strategies that harmonize user insights, business objectives, and advanced technologies, enhancing customer and e...

Champion the future of user experience by leading innovative AI design initiatives that integrate user insights and business needs. Drive collaboration across teams while mentoring a diverse group of...

Lead the charge in planning and executing exceptional experiential events, ensuring operational excellence while mentoring junior team members and managing client relationships to elevate hospitality...

Drive executive communications and global engagement to enhance operational effectiveness and foster a collaborative culture. Oversee key initiatives aligning communications to strategic objectives wh...

Join a dynamic team to lead transformative improvements in global supply chain operations, focusing on logistics excellence and strategic initiatives that enhance service, cost efficiency, and operati...

Create impactful marketing strategies to engage top health systems, driving brand alignment and demand generation while equipping senior leaders with compelling executive content for strategic engagem...

Strategize and build innovative customer success systems, leading a dynamic team to enhance client retention and growth. Shape operational models while actively managing key accounts in a mission-driv...

Empower growth by driving revenue retention in mid-tier accounts through upselling and collaboration with teams. Manage pipelines, lead strategic conversations, and ensure client success while meeting...

Join a dynamic team focusing on technology design in the Workplace market. Drive growth through relationship building, strategic leadership, and innovative solutions to establish a preferred partnersh...

Inspire enterprise growth by developing strategic relationships and closing complex high-ACV deals for multilingual AI solutions. Provide leadership and mentorship while driving new business and expan...

Lead the operational engine for Digital Product releases, ensuring precision in launches through collaborative change management. Drive process adoption across teams and empower them to deliver qualit...

Develop and optimize customer insights strategies that elevate professional development resources, enhance educational offerings, and drive improved outcomes through data-informed decision-making and...

Join a strategic finance team to lead financial planning, forecasting, and reporting. Partner with senior leaders to optimize business performance and drive informed decision-making to achieve enterpr...

Join a team that's redefining brand storytelling through innovative art direction. Collaborate with cross-functional teams to create compelling visual experiences across diverse platforms while delive...

Empower enterprise customers by building lasting partnerships that drive success. Guide them through their CX journey while leveraging technical expertise to enhance solution adoption and achieve stra...

Elevate the brand experience by managing impactful events and community engagement initiatives. Collaborate cross-functionally to drive client development and enhance store marketing efforts, ensuring...

Elevate user experience through strategic design initiatives that blend business objectives with user insights. Lead and mentor a diverse team, while fostering inclusivity to create accessible and cus...

Join a team that's transforming media strategies, fostering client relationships, and driving brand growth through innovative leadership and strategic insights. Elevate your career by managing campaig...

Oversee and drive event planning and execution, ensuring seamless hospitality experiences while managing multiple programs, budgets, and team collaboration. Elevate client relationships and mentor jun...

Transform workflows by leading cross-functional teams to innovate solutions that enhance operational efficiency and drive team growth and collaboration, while fostering a culture of continuous improve...

Lead the charge in elevating a Customer Education team, crafting strategic multi-quarter roadmaps, and scaling education programs to drive business impact through innovative digital strategies and tho...

Lead cross-functional teams to innovate and enhance an enterprise Data Lakehouse platform, driving operational excellence and aligning technology with business strategies to empower data-driven insigh...

Empower a high-performing team of Account Managers, overseeing top-tier accounts and driving strategic relationships. Lead initiatives to shape customer partnerships and account outcomes in a dynamic...

Partner with us to lead strategic client relationships, drive satisfaction, and advocate for clients’ needs within the organization, ensuring optimal service delivery and fostering long-term partnersh...