The Hershey Company

Senior Manager Connections & Comms

The Hershey Company • $143K — $179K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in communications planning, media strategy, or integrated marketing; CPG or high-growth brand experience preferred.
  • Strong grasp of modern marketing ecosystems including paid, earned, owned, and social channels.
  • Proven track record in developing integrated marketing strategies that yield measurable results.
  • Experience leading cross-functional teams in fast-paced, ambiguous settings.
  • Excellent communication and storytelling skills to influence senior stakeholders.
  • Knowledge of marketing measurement and performance analytics frameworks.
  • Bachelor's degree in Marketing, Communications, Business, or related field; advanced degree preferred.

Responsibilities

  • Develop integrated connection strategies aligned with business goals.
  • Create consumer-first ecosystem plans across various channels.
  • Define the role of each consumer touchpoint throughout the journey.
  • Collaborate with brand teams and agencies for effective execution.
  • Lead go-to-market plans for product launches and growth initiatives.
  • Build and evolve a scalable Connections playbook for high-growth brands.
  • Leverage insights to identify growth opportunities and optimize content.

Benefits

  • Medical, dental, and vision coverage, plus wellness programs.
  • Competitive pay with annual incentive opportunities and a 401(k) match.
  • Paid time off, company holidays, and flexible working options.
  • Career development programs and learning opportunities.
Full Job Description
Location

New York, NY / Hybrid in office

How will you fit into the big picture?

The Senior Manager, Connections Strategist - Growth & Insurgent Brands is responsible for building modern, consumer-first connection strategies for brands with outsized growth potential, including brands that are scaling quickly, entering new consumer spaces, or requiring more agile, culturally fluent go-to-market models. This leader translates brand ambition, consumer insight, business priorities, and marketplace signals into integrated connection plans that drive awareness, trial, relevance, demand capture, and measurable growth.

This role will serve as the strategic connective tissue between Brand, Creative, Media, Commerce, Earned/Shared, Social, Measurement, and agency partners-ensuring growth brands receive the right level of strategic rigor, speed, experimentation, and integration without defaulting to a one-size-fits-all model. The ideal candidate is comfortable operating in ambiguity, building plans from limited data, pushing for sharper briefs, challenging legacy assumptions, and helping brands move from isolated tactics to connected growth ecosystems.

What will you do?

Hershey is transforming Consumer Connections into a modern growth engine that integrates media, creative, commerce, content, social, and measurement. This role will help define and scale a differentiated growth playbook for insurgent and emerging brands, balancing strategic rigor with speed, experimentation, cultural relevance, and measurable business impact.

Key Responsibilities

Connections Strategy & Integrated Planning
  • Develop integrated connections strategies aligned to business objectives.
  • Create consumer-first ecosystem plans across paid, owned, earned, retail, commerce, creator, and cultural channels.
  • Define the role of each touchpoint across the consumer journey.
  • Partner with brand teams and agencies to ensure clear strategic direction and effective execution.
  • Lead integrated go-to-market plans for launches, innovation, seasonal moments, and growth initiatives.

Growth & Insurgent Brand Leadership
  • Build and evolve a scalable Connections playbook for high-growth brands.
  • Prioritize audiences, channels, and investments for brands with limited budgets or historical data.
  • Identify alternative approaches across agencies, creators, social content, community building, and commerce activation.
  • Connect fragmented tactics into cohesive growth ecosystems.
  • Evaluate investment strategies and ensure alignment to growth objectives.

Audience, Culture & Content Strategy
  • Leverage consumer, cultural, social, and commerce insights to identify growth opportunities.
  • Partner across creative, social, and agency teams to develop culturally relevant, platform-native ideas.
  • Use performance data to optimize, scale, or discontinue content and initiatives.
  • Build connected content systems that create consistent brand experiences across channels.
  • Help brands establish distinctive voices, partnerships, and cultural relevance.

Media, Commerce & Investment Strategy
  • Partner with media, commerce, finance, measurement, and agency teams to develop investment recommendations.
  • Ensure national media, retail media, social, creator, search, and commerce efforts work as an integrated system.
  • Balance investments across awareness, trial, penetration, sales, and market share objectives.
  • Recommend where to invest, test, scale, or stop based on performance and business outcomes.

Agency & Cross-Functional Leadership
  • Serve as the strategic lead across integrated agency partners.
  • Build strong partnerships across Brand, Creative, Commerce, Sales, Measurement, Social, and agency teams.
  • Bring clarity and structure to complex planning decisions.
  • Recommend the right operating model for each brand, leveraging internal and external capabilities as needed.
  • Maintain high standards of strategic thinking, execution, accountability, and business impact.


Success Profile
  • Strategic and decisive problem solver.
  • Deep understanding of modern consumer behavior and marketing ecosystems.
  • Strong collaborator and influencer across functions and partners.
  • Curious marketer with knowledge of emerging platforms, creator ecosystems, AI-enabled planning, retail media, social commerce, and modern measurement practices.


Minimum Education & Requirements

  • 8+ years of experience in communications planning, media strategy, integrated marketing, brand strategy, commerce marketing, social strategy, or related fields; CPG, consumer brand, agency, or high-growth brand experience preferred.
  • Strong understanding of modern marketing ecosystems, including paid, earned, owned, social, creator, commerce, retail media, and emerging channels.
  • Proven ability to develop integrated marketing and connections strategies that drive measurable business results.
  • Experience leading cross-functional teams and agency partners in fast-paced, ambiguous environments.
  • Strong communication and storytelling skills with the ability to influence senior stakeholders.
  • Working knowledge of marketing measurement, performance analytics, retail media, social metrics, and optimization frameworks.
  • Demonstrated success building processes, playbooks, or operating models that improve effectiveness and speed.
  • Bachelor's degree in Marketing, Communications, Business, Media, or a related field required; advanced degree preferred.


Benefits & Perks

At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.

  • Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health

  • Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match

  • Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable

  • Growth & Development: Career development programs, learning opportunities, and internal mobility


Benefits may vary based on role, location, and eligibility.

#LI-BS1

The anticipated base salary range for this role is $143920 to $179900 per year. The actual base salary offered will depend on a variety of job-related factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, our Total Rewards package includes performance-based incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial well-being (as applicable). Learn more about Hershey's benefits and all the resources Hershey provides to support our employees' physical, emotional, and financial well-being by visiting the Hershey Digital Employee Experience at www.askHRbenefits.hersheys.com

About The Hershey Company

The Hershey Company Careers

Join the sweetest team on earth at The Hershey Company, a global leader in chocolate and sugar confections. With a rich heritage of innovation and leadership, The Hershey Company offers unparalleled job opportunities in an environment that champions diversity, creativity, and growth. Work You’ll Do Embark on a fulfilling career journey with The Hershey Company, where you can contribute to a range of exciting projects that help shape the future of the confectionery industry. At Hershey, you will work alongside a diverse team of professionals who are passionate about delivering joy through their products and innovations. Transform your professional life by engaging in roles that leverage your unique skills and aspirations. Whether in marketing, research and development, production, or sales, each position at Hershey is designed to foster leadership and professional growth. Lead with Innovation At The Hershey Company, innovation is at the core of everything we do. From creating delightful new treats to enhancing our sustainable practices, our team is constantly pushing the boundaries of what's possible in the confectionery space. Join a company where your ideas and leadership can make a tangible impact on our products and processes, driving growth and excellence in the industry. Explore Career Opportunities The Hershey Company is committed to nurturing talent and providing its employees with the tools they need for success. Explore a variety of job opportunities and internships that can help you build a rewarding career. Our positions are designed to challenge your skills and help you grow as a professional. Be Part of Our Culture Experience a company culture that values teamwork, integrity, and respect. At Hershey, we believe in creating an inclusive environment where every employee can thrive. Our commitment to diversity and inclusion is evident in our everyday operations and the positive atmosphere our team members enjoy. Benefits and Growth Invest in your future with The Hershey Company’s comprehensive benefits package, designed to support your health, well-being, and financial security. Embrace opportunities for career advancement through professional development programs and continuous learning initiatives. Networking and Professional Development Enhance your career prospects through Hershey’s robust networking opportunities. Connect with industry leaders, participate in global conferences, and engage in diversity training programs that prepare you for leadership roles within the company. Join Our Team Search for open positions that match your skills and interests on The Hershey Company’s careers page. We are looking for passionate, innovative, and driven individuals to join our team and help us continue our legacy of success and leadership in the confectionery industry. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work at The Hershey Company. Subscribe to our careers blog and personalize your job alerts to find out about the exciting and rewarding opportunities that await you at Hershey. Explore, innovate, and grow with The Hershey Company. Discover how your career can flourish in an environment dedicated to nurturing talent and celebrating success. Join us and be part of a team that’s making a difference in the sweetest way possible!
Learn more about The Hershey Company
Size
16,620 employees
Market Cap
$48.1 billion
Industry
Net Income
$1.2 billion
Founded
1894
5 Year Trend
+3.8%
Revenue
$8.1 billion
NASDAQ

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