Director, Customer Experience Jobs in New York, NY

Lead product strategy and execution, shaping vision and roadmap while mentoring a high-performing team. Collaborate cross-functionally to drive innovation and deliver impactful B2B analytical products...

Transform the customer identity and onboarding experience for free streaming, optimizing acquisition, activation, and engagement through strategic roadmap development and cross-functional collaboratio...

Advance operational excellence in design by implementing strategic workflows and fostering collaboration. Drive impactful programs across teams to enhance clarity, efficiency, and creative confidence...

Drive design excellence by leading a collaborative team, aligning resources, and enhancing client-focused outcomes to meet strategic business goals while fostering an environment of continuous improve...

Innovate in the premium-video market by leading AI product initiatives, enhancing user insights through intelligent data solutions, and managing a high-performing team to drive strategic outcomes for...

Lead the charge in transforming client data into strategic insights, enabling informed decisions that drive growth. Collaborate cross-functionally to deliver tailored solutions that strengthen client...

Lead strategic revenue operations, managing the entire Salesforce ecosystem and optimizing quote-to-revenue processes. Drive cross-functional collaboration to enhance forecasting accuracy and revenue...

Transform the future of business development operations by driving strategic alignment and operational excellence across global initiatives. Partner closely with leadership to ensure impactful decisio...

Engage with customers to drive successful onboarding and adoption of the Mozart platform, ensuring their long-term success through tailored training, implementation support, and proactive relationship...

Optimize customer retention and advocacy by leading a high-performing midmarket Customer Success team. Drive operational excellence, develop success strategies, and enhance customer experience through...

Unlock your potential as you manage key customer and associate technology platforms, collaborating across teams to enhance experiences and drive business value through strategic governance and innovat...

Lead the charge in enhancing IT service delivery by managing quality and optimizing client engagement. Leverage your expertise to implement best practices, drive continuous improvement, and elevate cl...

Join a dynamic team as you lead IT delivery for a complex Workday migration, ensuring cross-functional collaboration, rigorous risk management, and alignment with executive HR stakeholders to drive or...

Shape our global compensation strategies by leading innovative plan design, utilizing data and technology to enhance performance alignment and employee experience, while ensuring competitive offers an...

Join a team that's shaping the future of employee experience by orchestrating global events and recognition programs across diverse offices. Take ownership of logistics and strategy as you enhance wor...

Champion the evolution of agentic experiences across diverse audiences. Drive the strategic roadmap, manage cross-functional partnerships, and enhance agent performance through data-driven decisions a...

Grow with us as you shape the architecture of our data platforms and empower cross-functional teams. Lead product management efforts that define legal data accessibility, retrieval efficiency, and use...

Lead the charge in building and managing a high-performing sales team focused on driving customer acquisition and revenue growth in the Mid-Enterprise sector, executing strategic sales initiatives acr...

Drive customer retention and engagement by leading a high-performing team. Collaborate with executives to establish growth strategies, manage key client relationships, and utilize data-driven insights...

Grow your career with a leading team focusing on performance improvement through innovative strategies, hands-on manufacturing experience, and operational excellence to drive significant client value...

Drive growth by managing global agency partnerships, enhancing visibility, and unlocking revenue opportunities. Collaborate cross-functionally to structure deals and integrate with sales and marketing...

Transform product marketing by leading innovative GTM strategies, storytelling, and AI enhancements. Drive revenue targets and empower teams for success in a fast-evolving market...

Shape the future of our marketing through strategic leadership, driving brand, demand generation, and performance initiatives while managing analytics, KPIs, budget, and team growth to achieve impactf...

Redefine how partnerships drive growth by activating channels and enhancing supply relationships. You'll lead initiatives that empower Engine's travel offerings and strengthen distribution through inn...

Drive strategic improvements and operational efficiency in Partnerships by establishing frameworks, integrating AI solutions, and optimizing team performance, all while collaborating with cross-functi...