Director, Customer Experience Jobs in Naperville, IL

Play a key role in optimizing customer service operations across outsourced sites. Ensure top-notch performance and alignment with company standards while driving collaboration and enhancements for an...

Drive your career with a high-impact role leading enterprise sales across the Central US. You'll oversee revenue growth, manage a team of executives, and ensure effective strategy execution while enga...

Join a team that's driving operational excellence in ad technology and media operations. Lead cross-functional teams in Ad Operations, Support Operations, and Tech Operations, enhancing campaign execu...

Empower the sports data landscape by architecting real-time infrastructures that deliver sub-500ms insights. Own predictive analytics, fan monetization, compliance, and content generation in a high-st...

Transform the supply chain experience by leading procurement, planning, and logistics while optimizing efficiency and driving strategic initiatives. Collaborate across departments to align goals and m...

Grow customer success strategies by leading a team of CSMs, enhancing satisfaction, retention, and expansion. Collaborate across departments to align objectives while driving performance and process i...

Lead testing campaigns to enhance customer experience across various teams. Drive quality improvements in the Global Payments Network by managing vendor relationships and providing insights for strate...

Pioneer the product management lifecycle for innovative tax technology solutions, driving value through strategic alignment with business needs and ensuring successful development, deployment, and sta...

Transform financial strategy and performance for US & Canada markets. Lead budgeting, reporting, and governance while mentoring a high-performing finance team. Collaborate with executive leadership to...

Build strategic relationships with enterprise clients, manage complex sales cycles, and deliver tailored payment solutions that drive growth and profitability for organizations processing $500 million...

Join a team that drives innovation in product management by shaping a pivotal infrastructure. Collaborate across functions to create impactful customer experiences and leverage data insights for a sea...

Unlock potential by serving as a strategic advisor to high-value clients, managing complex relationships, and delivering customized inventory financing solutions to support client growth and liquidity...

Engage with strategic customers to drive software adoption and market success. Leverage technical expertise to lead pre- and post-sales initiatives, resolve challenges, and provide insights for produc...

Elevate client success by leading a global team in relationship management, driving client retention, expansion, and satisfaction. Define exceptional service standards while collaborating across teams...

Explore a pivotal role in crafting impactful medical content through collaboration, analysis, and guidance to ensure strategic brand objectives are met while mentoring junior team members and driving...

Strategize and execute integrated marketing initiatives that enhance brand engagement, advocate for healthcare equity, and foster community impact by overseeing campaigns, collaborations, and team lea...

Help us drive the successful launch and management of our new factory, overseeing operations, compliance, and workforce engagement, while cultivating a culture of continuous improvement and alignment...

Empower our marketing strategy by leading a cross-portfolio effort to define market narratives, shape go-to-market strategies, and ensure cohesive alignment across teams to drive growth and adoption f...

Innovate and execute business strategies to drive growth and excellence while leading senior teams and enhancing client relationships across the region. Collaborate to foster a culture of engagement a...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Drive cross-functional teams to create innovative consumer experiences through data-driven product management and technical solutions, enhancing customer engagement across digital platforms with a foc...

Manage and implement MEP Quality Management strategies for a major aviation project, ensuring compliance and integration across systems, while overseeing inspections, audits, and corrective actions in...

Lead transformative strategies in healthcare, advising C-suite executives. Drive multi-workstream projects focusing on growth and innovation. Shape enterprise-level plans, mentor talent, and navigate...

Help us drive client success by managing relationships, resolving issues, and identifying growth opportunities. Leverage your expertise in healthcare to enhance customer satisfaction and ensure effect...

Join a team that's driving operational excellence across multiple logistics sites. Lead the performance and profitability of transportation and warehouse facilities while ensuring compliance and enhan...