Eze Castle Integration

Managing Director - West Region

Eze Castle Integration • $225K *
Chicago, IL 60629In-Person
Enterprise Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field; Master's degree preferred.
  • 10+ years of progressive leadership experience in MSP or technology services.
  • 7+ years of experience leading teams and mentoring leaders.
  • Strong business acumen with strategic planning capabilities.
  • Proven experience in customer-facing service delivery organizations.
  • Exceptional relationship-building and communication skills.
  • Experience in process improvement; Six Sigma certification is a plus.

Responsibilities

  • Develop and execute business strategies for short- and long-term goals.
  • Provide strategic guidance to executive leadership on market dynamics.
  • Implement business plans supporting profitable growth and operational excellence.
  • Ensure compliance with company policies and legal requirements.
  • Build and maintain relationships with clients, stakeholders, and regulators.
  • Lead, mentor, and develop senior leadership and regional teams.
  • Drive regional growth, profitability, customer satisfaction, and performance.

Benefits

  • Flexible working conditions with options for independent work.
  • Regular travel opportunities to strengthen business relationships.
  • Support for professional development and leadership training.
Full Job Description
Key Responsibilities

  • Develop and execute business strategies aligned with short- and long-term objectives.
  • Provide strategic guidance to executive leadership regarding market dynamics and future growth opportunities.
  • Develop and implement business plans that support profitable growth and operational excellence.
  • Ensure compliance with company policies, standards, and legal requirements.
  • Build and maintain trusted relationships with clients, stakeholders, and regulatory authorities.
  • Lead, mentor, and develop senior leaders and regional teams.
  • Drive regional growth, profitability, customer satisfaction, and operational performance.
  • Maintain full P&L responsibility, including budgeting, forecasting, and revenue attainment.
  • Monitor KPIs, customer feedback, and operational metrics to support data-driven decision making.
  • Collaborate across matrixed teams to achieve organizational objectives.
  • Drive employee engagement, leadership development, and a culture of accountability.
  • Travel throughout the region to strengthen client relationships and support business objectives.


Qualifications

  • Bachelor's degree in a related field; Master's degree preferred.
  • Minimum 10 years of progressive leadership experience within an MSP or related technology services environment.
  • Minimum 7 years of people leadership experience, including leadership of leaders.
  • Strong business acumen with proven strategic planning and operational leadership capabilities.
  • Demonstrated experience leading customer-facing service delivery organizations.
  • Exceptional relationship-building, communication, and change management skills.
  • Process improvement and performance optimization experience; Six Sigma certification is a plus.
  • Executive presence with a proven ability to influence and lead at all organizational levels.


Working Conditions

  • Ability to work independently with moderate supervision.
  • Ability to travel regularly and work outside normal business hours when necessary.
  • Ability to manage multiple priorities and competing demands.
  • Ability to operate standard office technology and equipment

About Eze Castle Integration

Eze Castle Integration is a leading provider of technology solutions to hedge funds and investment firms. The company was founded in 1995 and is headquartered in New York City. Eze Castle Integration offers a range of services, including cloud computing, cybersecurity, and disaster recovery. The company is known for its innovative solutions and exceptional customer service, and has won numerous awards for its work in the industry. Eze Castle Integration has offices in North America, Europe, and Asia, and serves clients in over 45 countries around the world.
Learn more about Eze Castle Integration
Size
1,000 employees
Industry
Information Technology
* Ladders Estimates

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