Director, Customer Experience Jobs in Los Angeles, CA

Take ownership of complex CRM and loyalty programs, driving cross-functional initiatives that enhance customer experiences and deliver impactful results for high-profile clients in a collaborative age...

Lead the charge in redefining Total Rewards strategy, enhancing compensation, equity, and benefits to attract and retain top talent while anticipating workforce shifts driven by AI and market trends...

Help us shape a compelling product narrative that resonates with consumers and retailers. Drive go-to-market strategies and coordinate product launches in the cycling industry, ensuring alignment with...

Shape the future of customer engagement by defining strategic themes and insights for executive councils, fostering meaningful dialogues, and partnering with leaders across marketing and product teams...

Lead enterprise Identity Security, modernizing access operations and governance while ensuring compliance across diverse platforms to mitigate identity risks and enhance security capabilities...

Transform customer experiences by leading the Customer Service Center operations. Drive excellence in service quality, efficiency, and process improvements, while fostering strong partnerships across...

Unlock potential by leading product strategy for data collection solutions, driving innovation and measurable impact through cross-functional collaboration. Shape and execute a roadmap to transform cu...

Drive impactful change by optimizing product operations through collaborative process design, ensuring alignment and efficiency while fostering innovation and simplification across complex product tea...

Join a team that's shaping innovative experiential solutions while leading client services. Oversee project delivery from concept to execution, nurture client relationships, and scale talent in a dyna...

Shape the future of Shared Services by leading program development and stakeholder engagement across global networks, ensuring operational excellence and alignment with business objectives...

Engage with digital talent by cultivating relationships, managing endorsements, and executing strategies that drive success in talent management and development within the influencer space...

Lead the charge in defining and executing enterprise data strategy, unifying diverse data layers to support AI-driven product features and governance, while driving collaboration across teams to enhan...

Lead the charge in enhancing outsourced Member Experience operations while developing senior leaders and streamlining workflows. Collaborate across teams to drive accountability, improve care quality...

Take ownership of product strategy and execution by driving innovative development, informed by market insights and customer feedback, to create competitive health product offerings that align with bu...

Shape the future of content delivery by leading a dynamic team of Product Managers to streamline ingestion and distribution processes for a seamless partner experience and improved operational efficie...

Pioneer a robust Encounters submissions strategy to MassHealth and New Hampshire DHHS. Lead cross-functional teams, ensuring compliance and quality while driving continuous improvement and operational...

Join a team that's redefining customer success by leading client delivery and transformational strategies across a diverse portfolio, ensuring excellence and driving growth in collaboration with key s...

Drive strategic leadership in Employee Benefits design, ensuring competitive and compliant offerings that align with organizational goals. Collaborate with HR, Finance, and vendors across multiple reg...

Champion the evolution of customer identity and access management, leading engineering teams to innovate and execute key strategies that enhance the user experience across platforms while ensuring rob...

Join a team that's leading product strategy and vision for clinical solutions, ensuring they deliver clinical and financial value. Collaborate cross-functionally to tackle complex problems and drive m...

Shape the future of healthcare product marketing by leading go-to-market strategies and launches within innovative solutions. Collaborate cross-functionally and represent the portfolio at industry eve...

Innovate supply chain capabilities by leading cross-functional product management, driving strategy, and optimizing performance across logistics, distribution, and vendor relations to enhance operatio...

Join a team that's revolutionizing global customer support by leading operations, defining service standards, and collaboratively enhancing technical capabilities while driving customer satisfaction a...

Shape the future of search as a strategic Director of SEO, leading a team to innovate and drive organic growth for global brands while navigating complex environments and championing new technologies...

Drive integrated media strategy across diverse channels to enhance brand visibility and business performance. Collaborate cross-functionally to optimize investment, measure impact, and align brand mes...