Director, Customer Experience Jobs in Los Angeles, CA

Transform HR initiatives by leading compliance, talent acquisition, and performance management. Engage with leadership to align HR strategies with business goals while fostering a culture of growth an...

Lead a dynamic team to create exceptional curated experiences through innovative event planning and marketing strategies, ensuring engaging interactions that enhance guest satisfaction and foster posi...

Shape the future of regional marketing by driving growth and pipeline acceleration through innovative programs. Lead a high-performing team to execute strategies that resonate across North America and...

Drive operational excellence in global member support by leading a high-performing team. Optimize processes using Zendesk and AI for improved efficiency while maintaining member satisfaction and ensur...

Drive field-specific enablement strategies and adoption of global skill programs, while managing a team to support sales needs. Collaborate with leadership to align objectives and enhance team develop...

Shape operational excellence by leading complex initiatives across multiple client accounts, driving measurable improvements in efficiency, cost, and quality. Collaborate with teams to optimize proces...

Lead the charge in shaping the future of digital identity, trust, and fraud prevention. Drive strategic engagement with industry standards organizations and build influential partnerships to ensure in...

Lead the charge in shaping digital identity and trust standards, driving collaboration with industry organizations and influencing market trends through strategic insights and partnerships to keep the...

Shape the future of product marketing by leading strategies that enhance adoption and revenue growth. Collaborate with cross-functional teams to drive market positioning, insights, and impactful launc...

Unlock potential by leading a high-performing Customer Experience team, focusing on operational excellence, continuous improvement, and a culture of accountability to enhance customer satisfaction and...

Lead the charge in designing and executing global partner programs that enhance channel operations. Collaborate cross-functionally to drive strategic growth and ensure a seamless partner experience ac...

Shape user experiences as a Product Management leader focused on optimizing ticket selection and checkout processes. Collaborate with cross-functional teams to drive strategy, prioritize features, and...

Lead the charge in enhancing our ecommerce platform and digital tech ecosystem. Drive strategy, develop high-performing integrations, and ensure scalability across all sales channels in a hands-on tec...

Provide strategic leadership for Customer Programs and Services, overseeing end-to-end operations to enhance customer experience and drive successful program execution across diverse functions and ini...

Join as a design leader to shape the user experience for Discover and Browse features across multiple streaming platforms, focusing on innovative design solutions that enhance content discovery and us...

Elevate the user experience by spearheading design for Discovery & Browse across platforms. Guide a cross-functional team to create innovative, intuitive, and engaging navigation systems that resonate...

Elevate supply chain performance by leading transformation initiatives with clients. As a trusted advisor, you'll shape strategy, oversee implementation, and deliver measurable results that enhance op...

Design and lead comprehensive revenue enablement programs, collaborating with Sales and RevOps to ensure impactful training and resources that drive pipeline success and sales performance throughout t...

Shape the future of business operations by driving strategic planning and execution at pace. Lead a centralized team to enhance decision-making and resource allocation while fostering an AI-driven cul...

Lead the charge in shaping the digital future of our Order Management system by defining product vision, driving cross-functional collaboration, and creating seamless user experiences that elevate B2B...

Empower the Customer Success organization by strategically enhancing customer satisfaction and loyalty. Lead a dynamic team focused on insights-driven improvements to ensure exceptional customer journ...

Lead the product roadmap for Advisor Experience, enhancing client and advisor interactions. Drive development of tools and integrations to improve efficiency, retention, and satisfaction. Collaborate...

Champion a product team by leading innovative AI-driven development. Inspire growth, accountability, and collaboration with cross-functional partners while enhancing client experiences and fostering a...

Accelerate progress at optimizing the Opportunity-to-Cash process across company operations, ensuring accuracy, speed, and profitability through effective leadership, data-driven decision-making, and...

Transform the future of enterprise delivery by leading GBS initiatives, integrating services, and ensuring ongoing process improvements that elevate operational effectiveness and strategic execution a...