Director, Customer Experience Jobs in Irvine, CA

Shape customer success by managing complex escalations, driving improvements, and coordinating cross-functional teams. Your leadership will enhance workflows and ensure high-quality resolutions, makin...

Lead the charge in forming strategic partnerships within healthcare, enhancing client success through data-driven insights and operational excellence. Drive retention and growth while ensuring unparal...

Lead the charge in Workforce Transformation by measuring AI’s impact, redesigning roles, and shaping skills for the future. Collaborate with cross-functional leaders to anticipate workforce needs and...

Reimagine customer growth by leading strategic partnerships and sales initiatives across grocery retail and wholesale channels while empowering a high-performing team to achieve excellence and drive p...

Lead the charge in shaping product strategies and overseeing diverse teams to enhance cross-functional collaboration, drive product innovation, and achieve operational excellence in alignment with cor...

Elevate your career by guiding a high-performing team to foster strategic growth and client success. Drive product adoption and maximize revenue retention while developing long-term account plans for...

Lead and innovate customer experience strategies, integrating technology and human support to enhance product adoption and retention, while driving revenue growth and scaling the Customer Experience o...

Lead product marketing strategy and execution, driving growth in data-driven solutions across media and entertainment, from market insights to product launches, ensuring alignment with sales and custo...

Lead the charge in shaping innovative digital travel products, crafting strategies, comprehensively managing product lifecycles, and driving user-centric experiences on web and mobile platforms while...

Drive transformative demand generation strategies across channels, overseeing innovative test frameworks and maximizing analytics partnerships. Lead a diverse team to implement scalable solutions that...

Transform customer success outcomes by leading and developing a high-performing team dedicated to driving retention and growth in a fast-paced, data-driven environment...

Drive exceptional B2B event experiences by managing logistics, hospitality, and client relationships. Lead planning and execution of high-profile events, ensuring seamless operations and exceeding cli...

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...

Lead transformation and optimize customer service operations while driving exceptional experiences and continuous improvement in a high-impact leadership role. Collaborate across functions to enhance...

Lead the design and implementation of transformative customer support solutions, enhancing AI efficiency and driving collaboration across teams. Your strategic vision will shape a seamless experience...

Engage with major retailers by driving revenue growth in North America. Establish strategic partnerships, manage sales strategies, and ensure alignment across functions to enhance retail media operati...

Drive global talent acquisition strategies to enhance recruitment and build a high-performing, inclusive team. Collaborate with leadership to align hiring practices, optimize processes, and leverage A...

Join a team that's redefining live events by leading technical execution of high-impact productions. Your expertise will shape large-scale corporate and social events, ensuring flawless delivery throu...

Drive UI/UX strategy and product design across platforms, creating high-quality, user-centered experiences. Lead a design team, establish scalable design systems, and collaborate with cross-functional...

Elevate sales performance by developing and scaling a forward-thinking sales enablement strategy. Lead onboarding, ongoing skills enhancement, and sales methodology adherence while leveraging AI-drive...

Create a compelling product vision and lead a team to optimize our purchase funnel, enhancing user experiences and driving business outcomes through innovative strategies and collaboration with cross...

Join a team that's shaping engaging brand experiences through spatial design. You'll create and develop compelling concepts while collaborating with diverse teams, fostering creativity and strategic t...

Lead strategic client partnerships and complex programs, ensuring clarity and excellence across teams. Elevate relationships and outcomes while guiding growth in a dynamic, collaborative environment...

Shape the future of customer support by building and scaling a modern, AI-driven experience operation. Lead process optimization, ensure superior inquiry handling, and collaborate across teams to enha...

Drive the product strategy for a comprehensive commercial platform, overseeing multifunctional execution and leveraging cross-team collaboration to enhance customer engagement and operational efficien...