Director, Customer Experience Jobs in Grand Rapids, MI

Lead and optimize a global Solution Consulting team focusing on library software solutions. Collaborate with key stakeholders to enhance pre-sales strategies, drive revenue, and elevate customer engag...

Transform client relationships and drive high-stakes Oracle E&U programs, leading complex implementations and business development efforts while ensuring quality and client satisfaction across North A...

Drive growth in the Property & Casualty Insurance sector by spearheading innovative B2B payment strategies. Collaborate across teams to forge partnerships, enhance solutions, and lead transformative c...

Engage with stakeholders to define and drive innovative solutions that enhance customer satisfaction. Oversee delivery teams with a focus on optimizing their performance while ensuring effective commu...

Deliver impact by owning the build of a key Client Communications Service, refining the roadmap and enabling features to enhance client engagement and retention, ensuring alignment with compliance sta...

Join a team that's redefining healthcare solutions by driving project execution and customer relationships in the Senior Living industry, while leveraging your expertise in facilities management and t...

Transform customer engagement by managing a vast digital success portfolio. Drive retention, adoption, and proactive solutions while collaborating cross-functionally to enhance customer experiences an...

Join a team that's shaping the future of wellness by driving growth in key retail partnerships. This role encompasses account P&L ownership, strategic planning, and cross-functional collaboration to e...

Strategize global talent acquisition initiatives, ensuring talent alignment with business growth. Lead a dynamic team to optimize recruiting operations and build strong partnerships while driving cont...

Join a team that's committed to driving customer success through comprehensive management of public agency accounts, ensuring retention and adoption while fostering robust relationships with HR and fi...

Accelerate revenue growth by leading a team focused on new customer acquisition and driving successful sales strategies across the Managed Cloud business. Engage actively in deals and mentor Account E...

Play a key role in shaping UX strategies for high-volume, multi-step workflows. Collaborate across teams to drive product vision, leveraging research to enhance user experience and deliver measurable...

Shape the future of sales excellence by owning end-to-end seller experiences. You’ll optimize workflows, create impactful solutions, and directly influence our revenue systems through innovative produ...

Transform software delivery by managing cross-functional teams, aligning sprints, and optimizing project timelines. Drive clarity in processes and foster collaboration to ensure successful product exe...

Elevate your career by leading impactful marketing strategies focused on AI integration. Collaborate with cross-functional teams to shape messaging, drive campaigns, and enhance brand visibility, whil...

Inspire and elevate employee engagement through strategic internal communications. Collaborate with leaders to craft and deliver impactful messaging that drives understanding of company goals and fost...

Lead the charge in shaping a dynamic review generation strategy while managing a talented team. Drive engagement, nurture community relations, and ensure impactful performance aligned with broader mar...

Serve as the primary client liaison, driving satisfaction and retention while fostering partnerships and implementing effective client strategies for healthcare products. Collaborate cross-functionall...

Unlock growth as you lead U.S. revenue strategies, drive client expansion, and build a results-oriented sales team in the evolving cybersecurity landscape, engaging executive stakeholders to maximize...

Join us to elevate digital experiences through strategic optimization and data-driven insights. Collaborate across teams to implement AI workflows and enhance conversion rates for key growth areas, dr...

Lead the charge in driving patient-centric financing strategies to enhance access to care and optimize treatment acceptance, while collaborating with cross-functional teams to implement operational ex...

Shape strategic growth in bioanalytical services through client acquisition, leveraging expertise in biologics and biomarkers while leading national business development efforts to expand presence in...

Engineer integrated marketing success by leveraging analytics and strategy. Drive performance insights across multiple channels to elevate retail outcomes and guide decisive action based on data-drive...

Reimagine enterprise AI strategies by advising executives on governance and FinOps. This senior role leads strategic sessions, builds services, and drives growth in AI financial management, ensuring i...

Lead a small team to deliver impactful AI solutions, managing technical direction and operations. Collaborate with stakeholders to enhance productivity while establishing reusable frameworks and best...